Models > CVE3401B > Instructions

CVE3401B Jenn-Air Cooktop - Instructions

All installation instructions for CVE3401B parts

These instructions have been submitted by other PartSelect customers and can help guide you through the cooktop repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CVE3401B
1-15 of 75
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Outer element of dual element burner didn't work

  • Customer: Michael from Collierville TN
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Socket set
  • 76 of 102 people found this instruction helpful
Remove Ceran Galss top by removing hex screws below the rim. Also remove the two opposing screws in the center of the downdraft opening. Ceran top comes off easily now.
The instructions with the new switch were very poorly written, so here is how I got the new switch to work:
Attach the black wire(s) from the old switch (terminal 2) to the new switch terminal P1. Also attach the jumper cable to P1 and "jump" it to S1.

Attach the orange wire (old switch terminal 5) to S2
Attach the yellow wire (old switch terminal 4) to 4a
Attach the tan/(white?) wire (old switch terminal 3) to terminal 4 on the new switch
Attach the single red wire from the right front element to terminal 2 on the new switch.
Attach the 'compound' red wires (the ones that come from the left rear/outlet connection and is also attached to the right rear switch) to terminal P2 on the new switch.
There is no need to seperate the compound red wires as the instructions might lead you to believe.
Good Luck

Outer Ring of Dual Radiant Burner Does Not Come On

  • Customer: Christopher from Fredericksburg VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 19 of 29 people found this instruction helpful
Undid two screws on underside of cook top, lifted and exposed underside. Transferred wires from the faulty burner to the new burner, one at a time, paying close attention to their respective position on the wiring posts/terminals. Undid two screws holding old burner and then mounted the new burner to underside of cook top. Was really simple to do. :)

replaced heating element on flat surface stove top

  • Customer: dennis from assonet MA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 16 of 23 people found this instruction helpful
I removed 4 screws and then lifted up the top it gave me access to the element I followed the direction that came with the element (very clear to follow) removed and installed the new element and it worked fine. Remember to unplug the stove if it is electric this is not in the instructions.

The repair itself was very easy. “How to connect” was very hard to get.

  • Customer: Igor from Campbell CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 13 of 18 people found this instruction helpful
The repair itself was very easy. “How to connect” was very hard to get.


To get access to the switch, unscrew 2 screws from each side of front panel and then 4 screws from the bottom of it (open the door first). Have a box or a small table about 30” high to use it as support for the front panel.

The end result (colors for the Right Front- R.F.- burner) : Old label -> New label

1. Double RED: N -> P2 (incoming power, Line 1)
2. Single RED: N -> 2 (to Inner AND Outer heating elements common wire)
3. Single BLK: L1 -> P1 (incoming power, Line 2)
4. Single TAN: H1 -> 4 (to the Inner heating element)
5. Single YEL: H2-> 4a (to the Inner heating element)
6. Single BLK: P -> S2 (to the R.F. indicator control light)
7. Attach jumper black wire (included with new switch) from P1 (P1 has two connectors close together) to S1.

Done.

Element did not heat

  • Customer: Michael from Lancaster PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 15 of 25 people found this instruction helpful
Removed stove top. Removed old element paying attention to wiring connections. Installed new element. Redconnected wiring. Put stove top back in place. Tested. Ate dinner.

old switch had shorted and burned out

  • Customer: Larry from Hampton Cove AL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 12 of 17 people found this instruction helpful
This was a range top. i removed the 12 hex machine scews holding on the top, then removed the two star screws holding the old switch. there were fore wire that had fitted on tabs. Hooked them to the new swtch and reassembeld. Easy repair since i could lift the unit out without disconnecting main cables. Replacement range would have been oveer $1000. Psrt was under $40 and delivered in a matter of days.

Jenn Air Dual element switch broke

  • Customer: Todd from Concord OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 10 of 12 people found this instruction helpful
This is not at hard as it seems; I followed the first guy's story and ignored the colors because mine were different. I did have to split the combined red wires, intimidating at first but once I split them it was down hill.
I did have to use the jumper wire.

Follow
Appliance Repaired: Jenn-Air Range/Stove/Oven/Hood

Model: cve3401b

Age Of Appliance: 5 - 10 years


Remove Ceran Galss top by removing hex screws below the rim. Also remove the two opposing screws in the center of the downdraft opening. Ceran top comes off easily now.
The instructions with the new switch were very poorly written, so here is how I got the new switch to work:
Attach the black wire(s) from the old switch (terminal 2) to the new switch terminal P1. Also attach the jumper cable to P1 and "jump" it to S1.

Attach the wire from old switch terminal 5)to S2
Attach the wire from old switch terminal 4 to 4a
Attach the wire from old switch terminal 3 to terminal 4 on the new switch
Detach the 'compound' red wires from each other.
(The ones that come from the left rear/outlet connection and is also attached to the right rear switch) to terminal P2 on the new switch.

I attached common female connectors.
Attach the newly split single red wire from the right front element to terminal 2 on the new switch.

One note:

Before you remove the four screws that hold the four swtiches down make sure that you use a sharpie and mark the switchbox location. You will notice that it is difficult to get them to line up again with the holes in the cooktop.

Thanks partselect.com!

Baked on sauce

  • Customer: Julie from Newnan GA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required:
  • 8 of 10 people found this instruction helpful
Used cooktop creme, oven cleaner and Mr. Clean sponges. After many days of working on the surface, we were able to remove 99% of the sauce.

Knob stem broke off at the base near the switch

  • Customer: Samuel from San Antonio TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 11 of 21 people found this instruction helpful
Removed stove top from the counter. Removed the glass frame and glass from the top. Removed the broken switch. Replaced with the new switch. Reassembled the unit and replaced it in the counter top.

One problem is the switch only fits in the space one way because of the first burner light. When installed the only way the knob fits on the switch stem makes the dot on the knob backwards. It now shows to be on medium speed when it is off.

Dual element switch was defective. Found the part on the Partselect website. Part arrived in several days. Very fast delivery. The replacement switch was quite different from the original, but the schematic diagram on the PartSelect website showed how to connect up the new switch. I am impressed

  • Customer: Gerald from Saratoga CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 10 of 19 people found this instruction helpful
Remove cooktop and placed on work bench. Removed bottom assembly by removing sheet metal screws. Removed switch bracket and then switch. Scratched head for awhile as replacement switch was quite different from original. Checked schematic on website which showed how to connect up new switch. Reassembled. Wife now talks to me again now that her favorite stove burner is working.

the left front burner burned out & none of the lights to show if a burner was hot would come on.

  • Customer: Richard from Fair oaks Ranch TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 5 of 5 people found this instruction helpful
FIrst we found the power source ( this took us awhile) and cut the power at the fuse box. then we unplugged the cooktop and started to take out screws. It turned out the screw removal had nothing to do with the stove top coming out. We took the taping knife & pried it under a corner and lifted. the cook top was just sitting on the counter.
The hardest part of the whole job was holding the cook top because we did not disconnect the downdraft fan other than to pull the tape off the vent & fan. Now we could undo the rachet screws that held the glass top to the cook top & remove it.
Theburner was simply a matter of pulling connections loose & placing them on to the new one. The clips that hold the burner in place were removed w/ a screwdriver & replaced on to the new burner. Watch for the numbers on the burner underside to know where to reattache the clips. the unit that lights up to show that a burner is hot would not come off, but we managed to remove
the plastic part even though the clip screw would not loosen, and since it only had to float near by we used the unused wire included in the new part to hold it in place. Putting the unit back together was not too hard, but it took us a little while to get it all lined up. Be carefull of what ever you work on, the downdraft fan scratched up the counter top that we were working on. we started with cardboard under it & should have continued, we did not want to try & remove the fan. Then we put it back in the counter opening & plugged everything back in & to our amazement ( we are not handy people) it worked! the lights that had refused to work when one unit was burned out now worked on all four units. thank you partselect, we were able to do the repair with what you sent.

Filter was starting to come apart from frequent cleaning.

  • Customer: Mary H. from Appleton WI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 9 people found this instruction helpful
I removed the center vent and inserted the filter...easy as pie...I went to your website and everything was there in an easy to follow way that even I could understand, my husband was totally impressed that I took care of it on my own....silly man.....it was so easy and delivery was extremely quick....so simple....thank you for making it so!!!!

The Fan Knob that was original factory stopped popping up

  • Customer: Kalman from Castle Rock CO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 9 people found this instruction helpful
1) Take the old knob off by pulling straight up 2)Make sure to completely remove parts that may have stayed in the hole 3) push new Fan Knob on make sure to line up properly for the D. Don't be nervous if it looks a little different than the original factory. Much better design and this company shipped when promised. Very easy to see what you need and no hassles.

fan knob appeared to be wrong part

  • Customer: Jean from Owings Mills MD
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 4 of 4 people found this instruction helpful
I couldn't figure out how to install the new fan knob because the D connection wasn't visible. I called the help line, and was connected to a very helpful person. She read some other reviews, and we determined that it is often necessary to remove additional parts of the previous knob before installing the new knob. I got a pair of pliers, and then had the nerve to really yank out the previous part remnants. The knob then attached with ease. I wouldn't have known what the problem was if I hadn't talked with this very helpful person.The key is--if you are installing the knob with the D connection, and you don't see a D receptacle in your old part, be brave and really exert force to pull the remaining pieces of the old knob.

Fan switch only fits in one way and makes knob point to medium setting when off. The switch did not come with a mounting nut and the original in Jenn-Air didnt match.

  • Customer: Gregory from Prospect CT
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 13 people found this instruction helpful
Lifted cooktop out of cabinet, removed flange around glass cooktop, remove glass and access the fan swicth. I used teflon tape to get original mounting nut to stay tight on the plastic fan switch.
All Instructions for the CVE3401B
1-15 of 75