Models > CVE3401B > Instructions

CVE3401B Jenn-Air Cooktop - Instructions

All installation instructions for CVE3401B parts

These instructions have been submitted by other PartSelect customers and can help guide you through the cooktop repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CVE3401B
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Fan knob broke

  • Customer: Katherine from Arcadia CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 1 people found this instruction helpful
Read the other folks descriptions of how they pulled out the leftover parts with needle nose pliers after they figured that the new knob would not fit with those other parts still on the range top. Took the leap of faith, pulled the parts out until I got to the D knob and slid the new part right on.

Surface knob was slightly melted.

  • Customer: Dwayne from Holland MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 3 people found this instruction helpful
Knob that I ordered fit perfectly. I ordered the knob at 11:00 A.M. one day and received it less than 24 hours later. Awesome.

Had burned knobs on range

  • Customer: GLENN from White Hall MD
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 18 of 436 people found this instruction helpful
Ordered parts and got them in 1-2 days...really fast. Simple replacement.

I didn't end up with the correct item

  • Customer: Gary from Dana Point CA
  • Difficulty: Really easy
  • Time to Complete: More than 2 hours
  • Tools Required:
  • 0 of 0 people found this instruction helpful
I ordered a switch and got a switch knob. So it is still not working.

Surface Burner Short

  • Customer: John from San Antonio TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the cook top from the counter. Removed the switch housing and then the switch. Found a match and ordered. Part came in 2 business days. Once I put together the housing and connected the wire housing the burner worked perfect. The downdraft fan remained on. Placed a call to Jenn Air service and was asked to disconnect the fan switch. There must be some memory in the solid state portion of the switch. After a few mins I replaced the fan switch and hooked up the wiring. All worked fine.

Fan swith poped out -couldn't replace it

  • Customer: Raymond from Long Beach WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Ordered new part--on line help said pull all remaining parts out--small pair of plyers and yanked internal parts out--the new part just slipped down over the u-post and back in business--couldn't have been easier

Lower left Surface Element burnt

  • Customer: John from Nashville TN
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
1. Remove power from unit. 2. Removed 1/4" sheet metal screw from lower blower vent tube. 3. Lifted the unit above the counter and placed two 1x2" boards between the unit and counter. To remove the Stove Top to get access to the Element you must remove 8 each 1/4" sheet metal screws from the bottom side of the Stove Top attaching flange. 3 each screws on the forward and aft side and 1 each on the left and right side. (Note, the 8 each 1/4" attaching screws are at the top of the Stove Top attaching flange.) 4. Remove the Vent Grill and locate the 2 each cross point screws on the center left and right side of the opening. (Note. Due to the limited space, I used a right angle cross point driver.) 5. Remove Stove Top. 6. Tag electrical connections. Remove and replace Element. 7. Turn on power and check Element. Remove power and Reassemble Unit.

Water boiled over burnt out switch

  • Customer: Eddie from Loyall KY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Knocked breaker removed stove top from iland removed a dozen screws replaced switch put screws back in installed top back in iland put breaker back in worked purfect.

The radiant filament is broken.

  • Customer: Arturo from Enid OK
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Remove the connectors (ID where it goes on the new item). Unscrew the two screws and remove the broken radiant filaments. Install and screw the new radiant filaments; then, connect back the connectors to it's proper connections.

Both switches had separated from the mountings.

  • Customer: Rodney from Baton Rouge LA
  • Difficulty: Very Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The single burner switches were exactly the same as the old switches, and only took 10-15 minutes to replace two of them, including the time to remove the twelve sheet metal screws holding the glass top in place. The dual burner switch, however, was a totally different switch, and none of the wire colors matched any of the instructions. One set of instructions said there was no need to separate the paired red wires, while the instructions with the switch said they must be separated...ignoring the color code, and going by terminal numbers only, the first set of instructions led to the point of separating the paired red wires and attaching a female connector (which was not included in the package)to the red wire from the burner assembly and connecting that wire to the #2 terminal on the new switch. When the remaing red wire was attached to P2, there was barely enough slack in the wire to install the switch in it's proper orientation. All of this required numerous trips to the circuit breaker panel to test the connection. One of the jumper wires had a female connector which didn't fit any of the terminals on the burners or the switch. The instructions with the switch could very well confuse even a licensed electrician, as none of the burner connections are labeled.

Fan knob would not pop up as designed.

  • Customer: Raymond from Soddy Daisy TN
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Removed old knob by pulling straight up. The shaft the knob fits on is D shaped. Simple align knob with D on shaft and push down. Problem solved.

the outer heating element didn't work

  • Customer: Krzysztof from Redmond WA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
verified that the heating element was at fault by measuring it with ohmmeter. There are 3 contacts on the outside of the element. Resistance between center contact and either outside contact should read something close to 0 ohm, if it is good, and if it is burned, it will read open circuit (infinite resistance). Wanted to make sure that this is not the switch, which I replaced a few months ago. Before I disconnected all the connectors from the element I made picture of all the connections, just in case I forgot what gets connected to what (didn't use it, though). Installing the new element was very easy. Most work is done getting access to the element. Repair went smoothly, range works fine, now.

burner switch broken

  • Customer: larry from houston TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
turned off power to stove top..lifted unit out unscrewed top and switch had 2 screws re-placed switch and put back together.. make easy $100 plus switch

Our old grease filter was molding

  • Customer: Kathy from Gurnee IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Took the old filter out and put a new one in. No tools no fuss no muss. Very easy.

Replace broken fan knob

  • Customer: Allen from Winchester TN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Only had to get long-nosed pliers to pull remains of broken knob from cavity. New knob was easy push-on and repair was completed!
All Instructions for the CVE3401B
46-60 of 75