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CTX21EAXFRAD Hotpoint Refrigerator - Instructions

All Instructions for the CTX21EAXFRAD
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Old gasket was torn and leaked
This was much easier than I anticipated.
The most time doing the repair was waiting for the water to soften the new seal.
The old one pulled right out, she cleaned it off and I pushed the other into place.
Part select got it to me quicker than expected and when I phoned the order in and inquired about whether I needed the retainer behind it she asked someone and found I did not which saved me $16.
They are great and this whole transaction went too smooth...
Parts Used:
Fresh Food Door Gasket
  • Kevin from Red Oak, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 5 people found this instruction helpful.
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light not working
I used pliers to pull lightly on the head of the switch, while I inserted a small flat head screw driver into the base of switch and gently worked around the edges to free it from the panel.
Parts Used:
Light Switch
  • robert from FRANKLIN SQ, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
6 of 10 people found this instruction helpful.
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Refrigerator light wouldn't come on.
After replacing the light bulb and still no light I manually pushed the light switch button. Intermittently the light would come on then go out. I removed the power plug from the power source then replaced the light switch. I plugged the refrigerator back in and now I open the door the light comes on and stays on until the door is closed.
Parts Used:
Light Switch
  • Daniel from Crown Point, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
4 of 5 people found this instruction helpful.
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Difficulty in removing the old switch
The old switch was hard to remove. Thinking that I may have to loosen the wires I used a socket wrench to remove a clamp. This was unnecessary. In the end the switch did come out using a large size screwdriver. The problem was that the expanding plastic tongue is not visible from the ouside so you have to try to feel your way around. If i had ordered the replacement before and not afterwards I would have seen this before hand.
Parts Used:
Light Switch
  • James from Federal Way, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
5 of 8 people found this instruction helpful.
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replace torn gasket
The part arrived It said to warm it to take out wrinkles but not even a picture of how to take off the old or put on the new. Everything on the internet in general about gaskets explained about unscrewing the old gasket but I couldn't find any screws. The user feedback mentioned no tools and that was our only clue and the only reason we finally succeeded. We looked at it repeatedly over 5 days. Pulled and pushed and could not figure out how it was attached or how to unattach without breaking things. I finally got out a screw driver and tried to pry it off. An hour later I got a corner piece started to come off. We pulled all the way around and got it off easily once started. We again struggled to put the new one on. Couldn't really tell what area of the gasket fit back into the crease. It kept falling off. Finally we pushed the correct edge of the gasket into the crease. VERY difficult. Fat edge fits into skinny crease. Took a lot more strength than expected so it didn't seem right but it was. Took a while and a lot of strength to work the corners and sides in. Eventually got the whole thing on. A picture and 4 sentences would have been a big help. Wouldn't try it again. To anyone else...No screws. Use a lot of strength. I hope someone publishes a picture for you.
Parts Used:
Fresh Food Door Gasket
  • Dawn from Waldorf, MD
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Both side rail guides had broken
I first unscrewed the broken right rail from the back piece and replaced with the new rail. Did the same for the left piece side. Attaching to the front rail was challenging because I took a while to figure out how to remove the cover (where the pictures of the vegetables/fruits are). But if you just get a narrow flat-head screwdriver under there, it just pries off. Then you can get to the little screw that attaches the side rails to the front piece.
Parts Used:
Vegetable Drawer Slide Rail - Left Side Vegetable Drawer Slide Rail - Right Side
  • Carol from Bowie, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Interior Light did not go on due to faulty switch
I ordered two switches, replaced both with a knife in 10 minutes. Interior light works, thanks.
Parts Used:
Light Switch
  • Robert from Coto de Caza, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 6 people found this instruction helpful.
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The refigerator not getting cold and the freezer coils where a solid block of ice while the refrigerator never turned off.
After finding your web site, the description of my problem was pretty clearly referenced as to what parts where the likely problem. When I received the parts it was only a matter of unplugging the refrigerator, removing the cover in the freezer and cutting and stripping the two color coded wires for the thermostat and wire nutting the wires and putting wire tape on them. Then put the coil cover back on. Then in the refrigerator section, remove the controls cover and then take the controls compartment loose and unfasten the old defrost control, and install the new one. Then put every thing back in place. Plug the refrigerator back up and set the temperature to medium.
Parts Used:
Defrost Control Defrost Thermostat
  • Robert from Augusta, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 3 people found this instruction helpful.
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lights blown out
replaced lights in refrigirator and freezer
Parts Used:
Light Bulb - 40W
  • Gerald from WINTERVILLE, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
6 of 12 people found this instruction helpful.
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Left Vegetable Drawer Slide Rail was broken thus making it impossible for the Crisper Drawers to function properly.
I removed the Glass Shelf on top of the Vegetable Drawer assembly, unfastened the front rail from the broken slide rail and removed the entire assembly. I cleaned the parts and then installed the new rail. I placed the drawers in the repaired assembly and placed in the refridgerator. It really went well. I didn't need the other parts order. I only had them just in case they were needed.
Parts Used:
Vegetable Drawer Slide Rail - Left Side Drawer Slide Gasket
  • Philip from McCordsville, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 7 people found this instruction helpful.
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switchlight on my refrigerator was not working
I found instructions on the web about how to do this repair, so I ordered the part with confidence. But the instructions simply said "pull out the old switchlight". That was actually somewhat difficult as the clip on the side intended to hold the part in was stubborn. I eventually used a utility to slice off the clip. From that point, it was just a matter of plugging in the new switchlight , which was very simple.
Parts Used:
Light Switch
  • Eileen from Coto de Caza, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
5 of 10 people found this instruction helpful.
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original shelf shattered during cleaning
a simple matter of putting the new shelf back in place an reconnecting the shelving brackets. pretty self-explanatory.
Parts Used:
Glass Shelf
  • Steve from La Grange Park, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
4 of 7 people found this instruction helpful.
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a fan blade broken causing it to make a loud noise
we took off the old one and replaced it.
Parts Used:
Evaporator Fan Blade Kit
  • Marnie from Denver, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
3 of 5 people found this instruction helpful.
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Bracket was broken near the front mounting location causing the rt drawer
First i removed everything from the bottom shelf, removed the glass, then removed the entire bracket assembly. Then removed the front metal strip to expose the front mounting screw, then removed the rear screw. Installed the new part and reversed the procedure.
Parts Used:
Vegetable Drawer Slide Rail - Right Side
  • John from Palatka, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Not cooling and freezer freezing up
I removed the condenser cover removed old fan blade defrosted the condenser section installed new blade and reassembled
Parts Used:
Fan Blade with Clamp
  • kenneth from carmel, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 14 people found this instruction helpful.
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All Instructions for the CTX21EAXFRAD
31 - 45 of 137