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Plastic Drawer Slide Rail was broken
I was a bit concerned that I might have selected the wrong part. There were several pictures of rails to choose from with slight variations on the website. Fortunately, it was a correct selection and arrived sooner than expected. The assembly was easy to remove from the refigerator. Two screws that held the slide in place were removed and the replacement was installed within minutes. I am very pleased that I chose to use PartSelect.
pull the front cover off, take the two screws out and the side rail comes right off, put the new one in place, put the screws back in and bang!.....all done. Took longer to take the stuff out of the fridge than to make this repair.
First, read through blogs which said it could be something frozen up. I unplugged and let it warm for a few days. Didn't work. No ice found. Then, assumed to be thermostat. Unplug frig. One screw removes cover, then another 2 screws to take out thermostat compartment. Unplug wires from harness and remove. Simply put in the new thermo (reverse from removal), and reassemble. Bingo, nice and cool within 12 hr. Rock solid 35F ever since. Pretty simple.
Sears told me the part was no longer available. I came to your web site and then called your customer service. A very nice customer service lady helped me find the part. Very simple to pull the old one off and reinstall the new one with a rat trap behind the unit. Just in case it came back. Could have been a client but probably was a rat. Thanks for the great service.
I watched some videos online trying to find one that pertained to my door gasket and found a couple. After that it was a snap. The old gasket came off easy and the new one went back on easy. I did however submerse it in hot water first to kind of even things out.
I started removing the switch by prying on the right side with a screwdriver, when it emerged enough I used pliers to finish removing it. I then unpluged rhe wires from the bad switch and pluged them on the new switch and "poped" it into the hole.
Emptied freezes, turned off power, took floor of freezer out [4 screws ], took two screws out of fan mounts and replaces fan. Reassembled by reverse process. Simple