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CT9800SH3SS General Electric Microwave Oven Combo - Instructions

All Instructions for the CT9800SH3SS
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Microwave’s Halogen Light Bulb burned out.
Our Microwave’s Halogen Light Bulb burned out.

We looked in our manual and were able to take the cover off to get to the bulb, but we were unable to unscrew the builb and the bulb in the manual did not match the size of the one you offer (size and part number were different)

We called 1-888-738-4871.

Gentleman who answered was very knowledgeable: answered all of our questions (PULL THE OLD BULB OUT) and assisted us by ordering replacement bulbs.

We (more importantly my wife) were very pleased with the result.
Parts Used:
Halogen Lamp - 50W
  • PETER from NEW YORK, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 of 3 people found this instruction helpful.
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Burnt out lamp bulb
Remove oven light lens cover, remove the bulb and replace it with a new one.
Parts Used:
LAMP HALOGEN BULB G9
  • Carl from MENIFEE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 13 people found this instruction helpful.
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Broken Probe Sensor
Replaced it
Parts Used:
Meat Probe Thermistor
  • Michael from Tucson, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 1 people found this instruction helpful.
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No heat.
Replaced the fuse. Result; did not fix the problem.
Parts Used:
FUSE
  • Mack from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
0 of 1 people found this instruction helpful.
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no night light
took out cover by removing cover. pulled out light bulbs replaced with new bulbs. replaced cover and tighten screw. very easy
Parts Used:
Halogen Lamp - 50W
  • CURTIS from WINDSOR, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 12 people found this instruction helpful.
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Door Interlock Switch Failed
Removed cover, diagnosed problem, ordered part from Parts Select, received part in 2 days, replaced part, tested and replaced oven into built in space.
Parts Used:
Primary Door Interlock Switch
  • Michael from Littleton, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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When trying to run, intermittently, the light would come on but the tray wouldn't rotate or cook. When the door was open, the tray would intermittently rotate.
I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.
Parts Used:
Primary Door Interlock Switch
  • Sam from Chandler, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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microwave won't heat
bought a fuse but that didn't solve the problem. Guess I need a new microwave
Parts Used:
FUSE
  • Stephanie from Kernersville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Powered Off completely
After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.
Parts Used:
FUSE
  • Mohammad from Piscataway, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Microwave would only heat food items to a warm condition
Removed microwave cover using screwdriver and anti tamper bit available at local hardware store. Megnetron had broken magnet making discovery of deffective part easy. Removed wire connector and three screws attaching magnetron to case, removed magnetron and installed new item in reverse order. Installed cover and made popcorn for operational check of microwave. Happy days..........
Parts Used:
Microwave Magnetron
  • John from Tijeras, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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All power to the microwave went out.
PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.
Parts Used:
FUSE
  • Michael from East China Township, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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microwave just stopped working
First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.
Parts Used:
FUSE
  • James from Fall Branch, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.
I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.
Parts Used:
FUSE
  • Pearlie from Beulaville, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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No heat
Replace the fuses
Parts Used:
FUSE
  • Edwin from New York, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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No heat on convection or bake. other functions operated fine
un plugged the oven. pulled the back cover off (3 screws). the heater terminations were there. removed heater wires. checked heater resistance with meter set on ohms reading was not correct. removed heater found a burned out place. installed new heater in reverse order of removal. works fine. If someone is a fare handy man this was a very simple task to do.
Parts Used:
HEATER SHEATH
  • lyle from crosby, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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All Instructions for the CT9800SH3SS
61 - 75 of 81