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CT9800SH3SS General Electric Microwave Oven Combo - Instructions

All Instructions for the CT9800SH3SS
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Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
Parts Used:
Primary Door Interlock Switch
  • Steve from Wesley Chapel, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Fan motor not operating
Removed screws from front of oven, placed a table under oven 2” below, places two rollers on table and pulled out the oven. Removed screws, replaced fan and reassembled. Move into place and secured front. Cleared faults and worked perfectly.
Parts Used:
MOTOR CONVX
  • John from HAVERTOWN, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
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Microwave not turning on. All other functions operate
DISCONNECT THE POWER CORD and discharge the capacitor
Leave unplugged overnight
Remove vent grille by removing the 2 philips screws
Remove the LED panel by removing 1 phillips screw
Disconnect all connectors that plug into back of the LED board completely
Remove the wires from the switches (3) at the inside edge of the microwave door
Gently remove each switch housing and test all three switches for continuity
Carefully replace non-functioning switches and reassemble the panel
GOOD LUCK
Parts Used:
Primary Door Interlock Switch
  • Tom from DENVER, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Burned out magnetron
Removed cover
Disconnected capacitor from old magnetron
Removed old magnetron
Installed new part
Connected capacitor
Reinstalled cover
Parts Used:
Microwave Magnetron
  • Dewey from MADISON, AL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Temp probe was defective
Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.
Parts Used:
Meat Probe Thermistor
  • Eric from SOUTHBURY, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Microwave would not heat up
Part just snapped into place and wires were reattached.
Parts Used:
Primary Door Interlock Switch
  • Suzanne from POWELL, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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M/W would not start. control panel OK
unplugged power
removed main black cover.
located part WB24X10047 and replaced
Parts Used:
Primary Door Interlock Switch
  • Jeffrey from FULSHEAR, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Replace bulb under microwave
Part Select sent the wrong part I did not realize it until prong broke off one of the bulbs. They sent 130v instead of 120v. Return bulbs awaiting resolution.
Parts Used:
Halogen Lamp - 50W
  • Andrew from COLUMBIA, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 4 people found this instruction helpful.
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MOTOR STILL DOES NOT TURN
PER YOUR INSTRUCTION
Parts Used:
Motor, Turntable
  • Robert P. from DEDHAM, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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no power in microwave in turn table wouldn't turn light would work act like door was open
remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now
Parts Used:
Primary Door Interlock Switch
  • johnny from port orange, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
5 of 13 people found this instruction helpful.
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Thermostat quit.
Checked all sensors with a multi-meter, found the thermostat to be the problem, no continuity.
Parts Used:
THERMOSTAT
  • Tony from ITHACA, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Canopy Mica broke off piece that secures to the top of the micro
Slips in easily. Line up the tabs with the brackets and pop in.
Parts Used:
CANOPY MICA
  • Kathy from SARASOTA, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Went well.
Changed the Temperature Sensor as you suggested, but the problem of 40 minutes to reach a temperature of 375 degrees F. remained the same.
Parts Used:
SENSOR Assembly
  • Salih Hindas / from SPRNGFLD GDNS, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 5 people found this instruction helpful.
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Bulb burned out
change bulb
Parts Used:
Halogen Lamp - 50W
  • Richard from SPRINGFIELD, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 5 people found this instruction helpful.
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Try to heat food and fuse would blow.
Went on Youtube and pulled up how to fix a microwave.
Parts Used:
CAPACITOR HIGH VOLTAGE
  • bart from new sarpy, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
7 of 20 people found this instruction helpful.
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All Instructions for the CT9800SH3SS
46 - 60 of 81