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Door would not shut by itself.
I followed the directions on the computer and everything went just as the video said it would. This was one of the easiest repairs I have ever done. Usually, it does not go as planned.
Replaced both upper and lower cam's. Removed door from refrigerator, removed bolts on door cam on bottom of main door and replaced cam, then removed bolts from door hinge assembly, drilled out rivet holding on cam, replaced with new cam and re-riveted.
Removed refrigerator door and replaced bottom door pivot with the included mating cam and the door closing cam on the bottom of the door.
I didn't know that there were two mating cams and only ordered the door closing cam which I read online was the problem. It was the number one part on the part select list. The number two part was a kit including the door closing cam and the pivot with mating cam attached. It would have been helpful if there had been some notes that said check condition of both cams before ordering the part. So I have a spare door closing cam and paid an extra $19 including $8 shipping which negated a return.
The repair is easy - getting the right parts the first time is the trick.
Door sliped down. Closing cam was split and broken
Laying on the floor I blocked up the door. Removed old hinge and cam. First I replaced the cam then I inserted the hinge into the cam. Positioned the door to enable me to refasten the hinge to the Refrigerator. Another way is to empty the stuff from the refrigerator door.Then remove the top hinge take off the door and place it on the counter on a blanket so as not to scratch the door. Replace the cam. Place the door back on the wooden blocks.Insert the Hinge into the cam while the door is standing on the wooden blocks. It would be a great help if you had a second person to hold the door so you don't gets bumps on your head. You first need to attach the top honge withe the 2 screws loosly so the door will move. Then screw the bottom hinge to the refrigerator. If you find that the inside of the door is rubbing lossen the top hing and adjust the door until it closed properly. Also by putting the stuff back on the door may cure the rubbing. Good Luck
Removed the door and loosened the bottom bracket and scraped the old cam off. Mounted new cam and tightned the bracket. Replaced door and it was a total sucess.
Cam wore out and the door would drop down. To close the door I had to lift it up and close it.
First of all, It was Christmas and no extra money to pay a repairman. i got on the computer and started looking for a parts breakdown for an older GE side by side. I finally found it and located the part I thought we needed. I looked at several parts dealers and yours had the best price. anyway it arrived in just 2 days. My son helped me remove the door and we put the new part on and I just saved the cost of a service call.
Remove screw at hinge cover, top of door. Remove two screw/nuts at hinge and remove hinge while holding door in place. Lift door off of lower hinge remove two nut/screws at bottom of door and replace closing cam. Be sure the pivot pin hole in the cam is lined up with the hole in door.
Next drill out rivet holding cam to lower hinge on the refer. Install cam with a pan head screw and nut (to replace rivet). It will help if you remove the plastic grille cover at the bottom of the frige.
Set door back on the lower pin and shut so the the magnetic strip holds the door in place. Re-install the upper hinge loosely. Adjust the door for an even gap and tighten the screw/nuts. Re-install the cover.
Door closing cam (made of Plastic) just wore out with age and broke in half
Took the door contents out and put them on the counter, took the door off the hinges by unscrewing the 2 screws on the top of the Fridge and lifting the door off the hinge onthe bottom. Then laid down the Fridge on the kitchen floor and replaced the Door Closing Cam, keeping in mind the order of the 3 shims and other things on the bottom of the door. Simple.
Thought I would only need one when I looked at the picture of the parts. Decided to order two just in case and after taking it apart both were broken. Needed two. Took the top door bracket off and lifted the door off of the bottom bracket. Re-assembled cams, put a little white grease on all moving parts, placed the door into bottom bracket and installed top bracket. Adjusted top bracket to make door line up with edge of refrigerator and all is well.
My wife and I gave an old, but really good refergerator to our son (a Major in the Army). Upon taking it into his house he had to remove the doors of the refergerator. While he put the doors he lost the "cam" for the door, making if difficult to close (actually had to lift the door up and then close it). I ordered the replacement part, and unless I am mistaken, it arrived the same day. I still cannot figure out how this happened, but it was great!!
plastic cams on the door broke so the door wouldn't close
Why don't they just tell you that you have to buy 2 cams. I have now replaced the cams on both doors. The other door broke about 4 years ago. Fortunately the first time I read the user commetns or I would've bought just one. It is a quick easy fix. The longest step is drilling out and replacing the rivet. Everything else is done with a nut driver.
