CSX20BAXAWH Hotpoint Refrigerator - Instructions

Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.

It seems my refrigerator was old enough [1987] that the spacing on the holes for the bracket were different than the part that is currently sold. The holes on the new bracket were 30 mm apart on center, but on the old bracket they were 20 mm apart on center.

Clamped the old and new brackets together in a vise to use the old bracket for spacing and drilled a new hole through the 4mm of steel.

After which it was a snap installing the new hinge assembly.

Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00

The plastic door closing cams had broken after 17 years of use. It was tricky figuring out how the new cams fit as the old ones had disintegrated. Also you need 2 cams - not one. I first ordered only one. A detailed parts diagram would have helped. First unscrew the top door mount cover and then the top door mount. The fridge door then lifts up and off the lower door mount. Next is the hardest part - drilling off the old pop rivet which held the lower cam. The lower door mount had to be removed to get at the underneath of the pop rivet, and a bench vise was handy to hold it as I drilled off the old rivet. Then you need small stainless steel nut and bolt and split washer or lock nut to replace the rivet. Next unscrew the old upper cam from the underneath of the fridge door and replace. The large hole in the cam goes through the door hinge pins. The two plastic cams should interlock in a way that makes the door swing close. Anyway, now the door works fine.

At first, I noticed the refrigerator door didn't close at the same level of the freezer door. I started to adjust the hinges and noticed a chewed up black 'washer' at the base of the door hinge. Ppartselect.com was awesome, in that I easily found the schematic of my fridge, and the part I needed. Ordering was a snap, and it came to the house pretty quickly.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.

Remove drawers and shelves. Remove and save the 2 screws holding each old rail. Replace new rails using old screws. Replace shelves and drawers.

Be careful: PartSelect lists several different rails for the same number in the parts diagram. Make sure the rail you buy matches the one you're replacing.

Unplugged fridge.Removed 2 screws holding a panel. After panel removed took off old fan and inserted new. Quite simple.

First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .

Piece of cake, unscrewed two screws on each drawer guide and simply relaced the new sides. Fit was perfect and fridge is like new again.

I removed the door from the bottom hinge assembly by removing the top hinge assembly.
1. Installed the cam to the bottom of the door.
2. Installed hinge and bottom pin & cam to the refrigerator.
3. Reinstalled door and adjusted front roller height to make door close better.

I removed all items from the door to make it lighter. Then, with the door closed, I lifted the door and placed a 2x4 plus a paint stirrer shim under the door to hold it off the bottom hinge. I used a small socket set to remove the two hex head screws from the existing hinge assembly, which I then removed from the door. Using the same socket set and socket I removed the two screws from the bottom of the door that were holding on the upper piece of the door closing cam. I took care to note the orientation and position of two shims and cover that were with the cam. I used the old shims with the new upper cam piece that came with the hinge assembly and attached them to the door with the original two screws. Finally I inserted the new hinge assembly and mounted it to the refrigerator frame. I finished the job by lifting the door and removing the 2x4 and shim. The new parts worked perfectly.

The drawer slide rail involved removing the Convertable Meat Pan drawer and lifting off the top glass plate. The slide rail was removed by unscrewing two phillips screws. The two screws were used to attach the new drawer slide rail then I replaced the top glass plate and drawer. Very easy assembly operation.

First I removed the two screws that hold the element in place. I then tried to pull the element out but the wires were hung behind the coils. My sholders are too wide to get into the freezer in order to use two hands to pull the connector apart and I could not seprate the connector with one hand. My skinny wife came to the rescue. She climbed right in and took the connector apart and plugged in the new one (and she is a blond too). I put it all back together in reverse of taking it apart. Being able to use only one hand was the my challenge, but the job was easy.

First I pulled the door up to the top hinge and propped it up with phone books. Secondly I used a nutdriver with an 8mm attachment and removed the bottom hinge. Thirdly, I removed one screw from the bottom of the door with a socket and 8mm attachment and removed the broken cam riser. Being careful as to take note of how the cam was positioned. I then attached the new cam riser to the bottom of the door, attached the bottom hinge to the refrigerator, making sure the pieces (cam riser and plastic on bottom hinge) matched up and after everything was tight, removed the phone books. Remember to first remove the vent on the bottom of the refrigerator and it is much easier to maneuver the door if you empty the contents on the inside. Very easy, I am not very mechanically inclined and this is the first job that I finished in the amount of time as stated. Also, do not chance just the riser as both pieces will be worn. Hinge assembly comes with all you will need.

First I placed a 2x4 under the frig door to keep it in place while I removed the hinge on the bottom of the door. I removed two screws holding the hinge and one screw holding the washer in place. I also loosened a screw adjacent to the washer so that I could more easily remove and replace the washer. The parts went in easily. The repair took much less time than I anticipated.

After reading the stories here, I purchased one door closing cam. After getting into the problem area, I realized I needed 2 cam, so I put the door back together and ordered another cam. If you have this problem, buy 2 cams.