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CSS25USWCSS Hotpoint Refrigerator - Instructions

All Instructions for the CSS25USWCSS
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freezer freezing up
Unplug refrigerator,remove the freezer bulb, trays and rear cover to expose coils and heating element/defroster, The telltale sign its bad was it looked like an old flashbulb/burned, the old one was open, melt enough ice to remove and replace the defrost element(2 screws 2 wires) and reinstall components, reconnect power, thats it.
Parts Used:
Defrost Heater and Bracket Assembly
  • richard from cleburne, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 21 people found this instruction helpful.
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Helix was free wheeling in the ice maker
Helix plate keyed hole was stripped keeping the helix from rotating with the auger. I bought an auger too, but didn't need it as the auger is a harder material than the helix plate and was not worn where the plate contacts it. TAKE PICTURES of the dispenser blades area before taking them off the auger shaft.
Parts Used:
Plate - Helix Lock Helix Helix Auger
  • Terrence J from Wheatland, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
18 of 27 people found this instruction helpful.
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Ice Maker auger blade broken
The ice machine auger blade broke a chunk off. I decided to try to replace it myself. I bought the new auger blade and then sat there and stared at it and the ice machine for a few, trying to figure out how to change out the part. Turns out it was a qute lengthy process. The auger is threaded on one end and the ice chopping blades are on it. So I had to take each blade off the old one and put it on the new one. The blades have to be positioned just right on the shaft so it's best to just draw a line down over all the blades so as to put them on the new auger successfully. The problem I had was the end cap that screwed on the end of the shaft. It was the part I ordered here. It is made of plastic with plastic threads and at first I couldn't figure out to get it off. Turns out the threads are opposite normal. By the time I figured that out, I had just about destroyed the cap using pliers to try to unscrew it. There is a washer and half moon clip that fastens on this end nut so if you mess the nut up, chances are you won't be able to get the half moon clip to go back on. I finally did it right and now how the ice maker working right again. A hard part for me was figuring out how to set the spring shaft that works a lever to either give cubed ice or crushed. I had to keep fiddle with it before I finally got that right. At first I was only getting crushed ice even with the cubed setting and then only getting cubed ice with the crushed ice setting. After some fiddling, I got both to work but to this day can't figure out what changes from the crushed setting to the cubed setting.
Parts Used:
Front Dispenser Bucket Auger Nut
  • Michael from Hanford, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
18 of 28 people found this instruction helpful.
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ice maker not making ice
just unscrewed the 3 screws, attached the rounded plug that came with the unit and screwed back only 2 screws. ice magic in about a couple of hours
Parts Used:
Ice Maker
  • Cristina from Los Angeles, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
16 of 22 people found this instruction helpful.
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when dispensing ice the flap door would not open properly and was open most of the time causing the door to ice up...cause solenoid was rusted badly
I removed the screws for the inner door and removed inner lining. Then took out the ice dispenser in the door. Took off control panel on the front of the ice panel. Removed the rusted parts and put in new parts. Put all parts back the way it came apart. In retrospect.... I could have possibly replaced the parts from the front panel but by taking apart the door...I had to thaw out the inner panel and insulation with in the door.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Dispenser Door Recess Crank Recess Door Spring
  • calvin from annapolis, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
19 of 31 people found this instruction helpful.
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Ice maker door failed to close letting ice melt
Removed the front panel on the door that has the ice maker controls. Removed the screws and parts. Reassembled the parts and it works better than new. Ice door closes firmly and holds tight.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Door Recess Retainer Dispenser Door Recess Crank Recess Door Spring
  • Larry from Republican City, NE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
18 of 28 people found this instruction helpful.
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Water collecting under vegetable tray
Very easy to install. Simply follow the hoses to the end. One ends under the freezer door in front. The other requires you to take the back panel off the fridge - then its right there. There is a blue valve where it connects. Pull back on the white ring at the top of the blue valve and the old tube will release. Then you can just pull the old water tank out and thread the new tubes through. Connect the same way and you disconnected.
Parts Used:
Water Tank Assembly
  • Kimberly from Suwanee, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 14 people found this instruction helpful.
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Dead ice maker.
Replaced ice maker. Required the removal of one screw and disconecting the control cable.
Parts Used:
Icemaker Stripper Arm Ice Maker
  • Charles from Bakersfield, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
20 of 36 people found this instruction helpful.
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icemaker developed a leak and froze over
My husband did the repair, and even though our refrigerator is roughly 20+ years old, he was able to adapt it to work in all the right spots and we now have ice cubes! I'm very happy we did not have to spend $2000 on a comparable refrigerator.
Parts Used:
Ice Maker
  • debbie from chino hills, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
18 of 30 people found this instruction helpful.
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fridge wouldn't cool, frozen food thawed
First my wife and i took the panel off the back, unscrewed the old mainboard, unplugged all the switches from it and prayed that the new one would work. We were without a fridge for 2 weeks beginning 2 days before Christmas!!!!! Gingerly, we put the new board in place, screwed it into the fridge, connected the switches, attached the ground wire, and held our breath as we plugged it back in. Within seconds, the familiar sound of water filling the icemaker was hear and there were cheers all around!!!
Parts Used:
Main Electronic Control Board
  • John from Milford, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
15 of 21 people found this instruction helpful.
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"Moaning Myrtle" syndrome. Refrigerator makes a whooing sound for hours at a time
Checked the internet for reports of similar problems and concluded that it was probably the main control board. Not being particularly handy, I would never have attempted to change the board myself if I had not read the comments and instructions from people on this site. Thanks.

The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.

The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.

I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.
Parts Used:
Main Electronic Control Board
  • Stephen from Spring, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
13 of 15 people found this instruction helpful.
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Internal light switch was sticking
Two tabs hold the switch in place. I used a plastic wedge to remove the switch. Removed and replaced the two connectors held in by friction. Painless.
Parts Used:
Light Switch
  • John from Vallejo, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
13 of 16 people found this instruction helpful.
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Dorr stop was broken when door was allowed to swing too hard.
I removed the two screws which released the door stop. I then put the new door stop in place and installed the two screws. Job Done.
Parts Used:
Screw - 10-16 Door Stop - Black
  • Mark from Frederick, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
17 of 28 people found this instruction helpful.
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Ice maker ot making ice
First I replaced the double valve because the ice maker was not filling with water. It still did not work. Then I replaced the ice maker itself. This worked and was relatively easy to replace. I had to use the water fill "slide" from the old ice maker. The new one was too narrow and it leaked water into the freezer.
Parts Used:
Ice Maker
  • Barry from Phoenix, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
18 of 31 people found this instruction helpful.
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Cracked water tank from freezing
Followed your instructions and you made it simple.Thanks a million.
Parts Used:
Water Tank Assembly
  • Steve from Easton, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
14 of 19 people found this instruction helpful.
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All Instructions for the CSS25USWCSS
91 - 105 of 1075