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CDW9380N20SS General Electric Dishwasher - Instructions

All Instructions for the CDW9380N20SS
331 - 345 of 383
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Wheels on bottom rack folded after axle holders failed
Twice I have ordered the wheels and axles from you, as more wheels broke at the axle holder. Now, all are replaced, and your upgrade to clip the axle to the wire rack on both sides was perfect. The wheels are thicker and stout too. Thanks for this and for quick, very quick, delivery.
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • David from Mineral, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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4 wheels fell off the dishwasher's lower rack
At first I ordered just the wheels. When I received them I realized that I had to have the axles too. I ordered the axles and problem solved. To my surprise, they had changed the design of the axles and my problem may be solved forever.
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • Chris from Hahira, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Replace Wheels On Bottom Of Dishwasher Rack
Removed the old wheels and replaced new. Very easy to snap the new wheel on.
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • Barbara from Corona, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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wheels would not stay on the bottom rake
change out wheel axle and put axle and wheel on all bottom rake where needed....put axle on wheel before rake
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • larry from st louis, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
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Rubber door gasket pulled away from dishwasher when door was opened after a wash or when sliding the top rack out
Removed the door gasket and cleaned the track prior to installing the new gasket. The online repair instructions didn't mention a thin wire that is stored at the bottom of the tub near the door and is used to hold the ends of the gasket in place. Gently remove the ends of the gasket from the wire prior to pulling the entire gasket out of the machine track.
Parts Used:
Tub Gasket
  • Jane from Phoenix, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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wheels falling off basket
just followed the instructions on the film you provided and was a breeze. am so pleased with product and how it has been upgraded hope it holds together better than the older style wheel and axle..semms stonger. thank you for makeing repair so easy. gary iker
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • gary from fort worth, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Dirty Dishes, Dispenser Stopped Working
Ordered part online, arrived two days later. Removed and replaced dispenser with new unit. Easy job. Dishwasher works like new.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Jerry from Calistoga, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Wheels falling off lower rack of GE Dishwasher
The wheels kept falling off the lower rack making it difficult to pull the rack out. Examining the issue, it appeared that the axles in particular were breaking. I ordered the new ones which had a different design from the originals, along with new wheels just to cover all bases. The wheels snap onto the axles and then you just snap the axles in place. The new axle design was both simpler and more stable. Took 10 minutes, cost about $30 for everything, and problem solved.
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • Daniel from Fairfax Station, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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wheel axles were worn out and wheels were getting flat spots creating problems sliding the dish rack
Unclipped the wheel axles and wheels and clipped the new ones on. "Easy as pie"
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • Pamela from Anchorage, AK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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the latch on soap dispenser broke
we followed the instructions as posted on your web site. Once the dishwasher was apart it was self explanatory. We did however need pliers to separate the wires from the old soap dispenser.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Beth from Rumford, RI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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all wheels were broken
easy hand replacement of parts. Thanks
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • bob from indian wells, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Latch on soap dispenser broke
Replacing the soap dispenser was relatively easy, But a word of caution.when I removed the front panel, as it fell off, it pulled the electrical tape out of the door. That of course ruined the electrical panel. Even better, that panel is no longer made. So unless you really want a new dishwasher, be sure you support the front panel when removing. Probably the easiest way to do that (I found out later) is to sit on the floor with the front panel on your legs as youminscrew it. Do read other reviews about how to do the repair as the part comes with no instructions and GE is of virtually no help.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Robert from Evergreen, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Washer pump faile
Removed old pump and replaced. Did not want to wait 2-3 weeks for a repair person
Parts Used:
Motor and Drain Pump
  • James from Plainfield, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
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Detergent door wouldn't stay closed.
My husband followed the directions included with the replacement part that we ordered. It was so great to read of others' experience installing the part! It works great and we will certainly use this site again. Thank you so much. We saved $100.00 doing it ourselves.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Dorothea from Dallas, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The wheels on the lower rack of the dishwasher kept falling off
Removed wheels; removed plastic "axel"; replaced with new "axel"; attched to rack. Works perfect!
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • Mia from Chicago, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the CDW9380N20SS
331 - 345 of 383