Models > CAV2000AWW > Instructions

CAV2000AWW Magic Chef Washer - Instructions

All installation instructions for CAV2000AWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CAV2000AWW
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Washer Made Screeching noise on spin & Rinse

  • Customer: Michael from Elgin SC
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 27 of 29 people found this instruction helpful
Unplugged Machine, Turned Off Water, Disconnected water and drain hoses. Let water run from hoses ino bucket.
Removed back plate where drain hose goes into back of machine. Used pliers to close the clamp holding to drain hose to remove it. I stuffed the exposed water pump opening with towels to keep water from spilling.
At this point I leaned the machine over on its front so the back of the machine was facing skyward. I placed a towel over the motor in case water spilled it would not get on the electrical components. I removed the belt on the bottom of the machine from the water pumps pully. I then removed the three screws mounting the pump to the bottom of the machine. I disconnected the other hose from the water pump that comes from the wash tank with the pliers. Once disconnected I stuffed the ends of both with towels to keep water from leaking out.
I took the new pump and connected the hose from the washer tub with pliers, mounted the pump back to the bottom of the tub with the three screws, replaced the belt, and reconnected the drain hose, and took the towel off the motor. I then replaced the back plate and set the machine upright. I connected all the hoses back up and plugged it in. It worked great. If you spill water on the motor you can dry it with a hair dryer.

Skreeching noise during spin cycle

  • Customer: Robert from Mesa AZ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 26 of 26 people found this instruction helpful
Pulled out washer, laid on front, removed access panel and the pump was right there. Three screws with 5/16" nut driver, pliers to release hose clamps, remove hoses, remove belt from pully, remove old pump. Install new pump with three screws, two hoses and clamps, finally put belt on new pulley and other small pulley and used screw driver shaft to pull belt on to large pulley. replace access panel, put washer back in place. It literally took me more time to clean the floor under where the washer was than to change the part. Piece-o'-cake.

make loud rubbing noise like a finger on wet glass

  • Customer: michael from mountain home ID
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 23 of 23 people found this instruction helpful
It auger would barely spin and the machine would squeal to a stop after the spin cycle. After reading some other posts on here, I decided that it is most likely the brake so I bought the brake repair kit.
Because the machine was old, I took the time to clean it while I was repairing the brake; thus the extra time, but it was well worth it.

1) go to hard ware store and buy 6 2" #10-24 screws; they will be required to remove and install the brake spring

2) you have to gut the machine (which is very easy) - working from the top
* unplug, drain water, and move it to an open space where you can easily work on the floor around it, and where you have a wall to support the top panel of the machine
* tilt washer on the side and remove the drive belt and pulley from the main shaft in the center
* lower washer and then remove the front panel and raise the top panel to rest against the wall/backstop
* remove the auger
* remove the white top from the tub
* remove any hoses connected to the plastic tub
* now you can push the tub to each side so that you can remove the springs - it is easier if you have someone push the tub down from the top while you remove the springs with pliers.
* remove the tub

3) remove the brake - working from the top with the tub turned upside down
* remove every other screw from the break and replace with the 2" screws
* remove the remaining original screws and replace with the 2" screws
* now, release the screws so that the brake spring is release with equal pressure on each screw
* remove the brake guts and replace with new

4) now would be a good time to clean out any mold and mildew

5) re-assembly is opposite of removal*
* the springs are more difficult to attach, and I would recommend starting with the spring in the back, by the drain and working towards the front of the washer

My machine is now quieter than when we first bought it! The brake was the problem!

03-2011

Washer shakes violently during spin cycle

  • Customer: Hank from Alpharetta GA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 22 of 26 people found this instruction helpful
I used the instructions from others and modified them with tips and details based on my own experience:
1. Unplug the power, turn off the hot/cold water valves and disconnect the hot/cold water hoses and drain hose. Tip: plug the drain hose with some paper towels to keep the stale water from dripping on your floors.
2. Move the washer to an open area like a garage, and position it near a wall (or have a helper on hand who can help you prop up the washer top later). Tip: to simplify things, you’ll want to avoid removing the top completely. Removing the top completely involves removing the inlet water hose and all wires leading to the control panel and the door switch.
3. Lay the washer on its side and remove the drive belt from the bottom of the washer.
4. Place the washer upright again and remove the lower rear panel held by eight ¼” hex screws.
5. With the rear panel off, you will see a black drain hose that connects the tub to the pump. Remove the hose at the pump with a pair of pliers. The hose is just held on with a spring clamp.
6. Remove the front panel: pry the top off at 2 front hinge points with a flat head screwdriver. With the top up, remove two 5/16” hex screws holding the front panel and remove the front panel.
7. Remove suspension springs: To easily remove the suspension springs, you will need about 12 quarters (or nickels) for each spring. I hope I can describe this part clearly. For the removal of each spring, tilt the top of the tub away from you as far as you can in order to stretch out the spring. Now insert coins between the gaps in the spring coil, alternating the coins on each side of the coil to keep the spring coil straight. Then tilt the top of the tub back toward you to release the tension on the spring and you should now be able to easily unhook the spring from the tub. The coins keep the coil stretched out for re-installation later. Repeat for the other 5 coils. Note: Others have mentioned using a metal electrical box for this, but I can’t visualize it.
8. Now raise the washer top and prop it against the wall (or have a helper hold it vertical). Follow the small clear “water level” hose that runs from the control panel to the rear of the tub and disconnect it from the tub. It is just held by a small spring clamp.
9. Remove the tub assembly. Remember the position of the tub before you take it out. Place a couple of 4”x4”s (or equivalent) on the ground to support the edges of the washer tub when you turn it upside down. With the springs removed, the drive belt off, and the water level hose and drain hose detached, you should be able to simply lift the tub assembly out. Lay the tub upside down on the 4x4s.
10. Remove the snubber ring: There is no need to remove the flywheel if you have a small or fairly shallow socket (or an angled open end wrench). My small socket worked fine. As others have mentioned, remove the snubber ring by backing out the six 5/16” hex bolts that hold the snubber ring in place. Do not remove the bolts completely. The metal retaining plate is supposed to be under spring tension, but mine did not rise when I loosened the bolts, so I had to pry it up slightly with a flat screwdriver to form enough of a gap to insert the new snubber ring. Make sure the new snubber ring is seated evenly and re-tighten the 6 bolts.
11. Reinstall: Place tub back into the cabinet, reconnect the thin water level hose, reconnect the drain hose at the pump.
12. Spring re-installation: As you hook each spring to the tub, make sure the bottom of the spring is hooked properly to the bottom of the cabinet. Then tilt the top of the tub away from you to stretch the spring out in order to remove the coins. Then tilt it back toward you to remove the tension. Repeat for the other 5 springs.
13. Re-install the front panel and the rear panel and place the washer top back in place.
14. Lay the washer on its side to reinstall the drive belt.
15. Hook up your hot/cold water, drain hose, tur

Unit stopped washing during cycle

  • Customer: Steve from Jacksonville FL
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 21 of 23 people found this instruction helpful
Removed the 2 screws on the front panel after unplugging the unit. Removed the 2 screws on the safety cover and removed the wiring coupling. Removed the 2 bolts that was holding down the belt adjuster. Fed adjuster around pully wheel after removing belt. Installed new motor and re-assembled in reverse of disassembly. Plugged in unit and tested motor. Unit still operating satisfactory. Wash about 5 loads everyday. Large family

Puddling on the floor. Water was leaking through the impeller bushing on the water pump

  • Customer: Richard from Boyertown PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 21 of 24 people found this instruction helpful
..First I sought the source of the water leak, by removing the louvered panel on the rear (4 nut headed screws hold it in place) and observed for water leaks during a wash cycle. This required that I re-position the washer and route the fill and drain hoses in order to stand behind the washer during its cycle to observe through the rear panel opening.

...There was no visible leakage of any of the hoses or connections but I could see the water puddle on the floor was coming from under the water pump located in the front corner.

...I wasn't able to peel the sides off the washer. I disconnected the rear hoses for hot and cold water and the drain hose. I removed the plate on the rear that orients the drain hose.

...I tilted the washer 90 degrees to its front using 2 x 4's to cushion the front so the machine would not be scratched.

....I removed the drive belt underneath. It was easy to remove by hand and did not require loosening screws on any of the pulleys.

...I disconnected the black exhaust hose from the tub with a screw driver and the white drain outlet hose with water pump pliers.

...I then reached into the front corner of the machine through the opening in the back and removed the water pump which is held in place by 3 nut head screws. I used a ratchet set to do this.

...I observed the water pump which is almost all molded plastic. The bushing area in the center attached to the impeller appeared to be wet and rusted. I assumed this to be the source of the water leak. I found the replacement on line at PartSelect site and ordered it. It was much cheaper at PartSelect then other sites.

....When the replacement pump arrived 2 days later , I compared it to the pump I removed. It matched physically including the pulley so then I installed it and re-assembled the washing machine in the reverse order from disassembly.

...I left the louvered panel off and observed the water flow for leaks during the first wash after re-assembly.

...There were no internal leaks and no puddling on the floor, so I replaced the louvered panel and put the washing machine back in place.

The water pump was a bit noisy during the 1st load
but otherwise the machine ran well. After the 1st load the pump is quiet and the machine runs just as it did before the puddling occurred. It is fine.

After having done this I can say, it was uncomfortable and cramped to reach in through the rear panel opening to remove and replace the water pump. But I could not find a way to lift the top of the machine easily so I could removed the side panels to have better access to the water pump and hoses. If anyone knows a way to do that without unplugging and removing the electronics panel, that would be useful information. Please post it.

It can be done the way I described here because I did it, but that may not be the easiest way if the side panels can be easily removed it would probably be an easier repair.

replaced snubber ring and springs to stop unbalanced spinning

  • Customer: Kim from qPeachland NC
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 20 of 21 people found this instruction helpful
Move washer to area with plenty of room. I took mine out to the deck. take off front of cabinet remove back panel, remove old springs, (a bit hard) remove belt, lift out tub turn over and loosen screws do not remove!! remove old snubber and replace with new, Not bad. Put tub back in washer put on new springs(didn't think I'd ever get them on, not enough upperbody strength)Video would have been priceless!
reattach belt and panels put washer back in place. No noise upon spinning but I now have issues with the agitator, Need a new washer!

washer out of balance most of the time

  • Customer: Matthew from Ephrata WA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers
  • 23 of 30 people found this instruction helpful
watched online video help. removed washer panels. removed washer springs. disconnected hoses. pulled tub out and placed on top to expose. snubber ring. replaced snubber ring, placed tub back into proper space. replaced old springs with new set. reconnect hoses. Washer ran perfect. Was about to spend $800.00 on new washer but only spent $43.00 in parts and a few hours labor and good as new

Load was to wet after last spin cycle.

  • Customer: Earl from Crest Hill IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 23 of 33 people found this instruction helpful
Turned off water suply. Removed drain (pipe is short). Then slid washer out so I could tilt it back and work under the washer. I put a wood brace under the front of the washer for safety. I then followed the instructions that came with the parts.

washer would not spin water out in heavy loads

  • Customer: marcus from mansfield TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 18 of 20 people found this instruction helpful
You do not have to remove any water lines to do this repair. Just unplug the machine from the electric outlet and tip it up on its back to make the repair. I removed the old belt and parts per the instructions. The new kit does not look like the old one. Make sure you mark the minimum and maximum marks with a sharpie on the plastic pulley before intalling it. This will help line up the cam bearing to test the spin cycle. The repair kit says to use the thickest washer but mine would not fit on so I used the thinner washer. Keep the other washer so that in the future if the plastic part wears down and you have spinning problems again you can replace it with the thicker washer. Also make sure you buy a new belt and replace the belt. I loaded it up with a full load of jeans and it works great.

bad water pump

  • Customer: Esther from Big Run PA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 16 of 16 people found this instruction helpful
shut off supply lines, remove cover on back of washer, remove drain hose from pump,inlet and exit. remove belt underneath washer from pump. remove 3 assembly screws. remove pump. set new pump in place. rescrew pump to washer. reatach inlet and exit hoses to pump put belt back on under washer put cover back on back of washer. turn supply flines back on. should work like new

Knocking and Squealing Noise then Motor Hum

  • Customer: Ron from Norfolk VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Socket set
  • 16 of 17 people found this instruction helpful
Removed the control panel, top and front panels to access the motor. Removed the motor and inspected. The motor looked fine. Leaned machine back and remove the brake cover following the directions posted by others on this website. Discovered grease and grime on the friction brake, which did not look right. The grease must have slung off of the transmission shaft. Wiped the brake clean with a dry rag and put machine back together. Machine did not run, motor only hummed. I replaced the motor only and the machine now works fine. My feeling is the grease caused the brake to stick and every time the motor started up, the sticking brake put a strain on the motor. Over time this cause the motor to burn up. Machine is only 6 years old. Sounds like a design flaw.

washer would agitate, drain, but would not spin

  • Customer: michael from mountain home ID
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 17 of 21 people found this instruction helpful
I put the washer on the spin cycle and could see that the tub wanted to move. While it was trying to spin I leaned the washer forward and saw that the motor was spinning and the belt was turning, but the tub wasn't. Did some reading and it was the thrust bearing. I ordered the part and replaced them (very easy, follow the directions that come with the set). After install, the tub would spin.

Water pump failed and was making loud screeching noises. Eventually, it bound up stopping the washer.

  • Customer: Mark from Port Matilda PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 17 of 21 people found this instruction helpful
I unplugged the electric power cord and disconnected the two water hoses and the drain line from the wall. It was messy as water leaked from the disconnected hoses. I tilted the washer forward and leaned it against a bench for support. This exposed the bottom of the washer from the back. I removed the v-belt from the three pulleys. The motor mount was spring loaded making it easy to remove the v-belt from this pulley first. After removing the v-belt, I then removed the 4 screws to the small plate on the back of the washer to gain access to the water pump. I then removed the two water hoses from the water pump using vice grips to squeeze the clamps and slide them off of the hoses toward the water pump. After removing the two hoses (a little messy again), I removed the water pump by using a socket ratchet to loosen the four bolts. I replaced the water pump with the new pump and then reassembled everything in reverse order.

slipping drive belt

  • Customer: stephen from redondo beach CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 16 of 19 people found this instruction helpful
Tipped machine 45-degrees to reveal belt on bottom of machine. Used screwdriver to remove old belt which looked fine. Installed new belt (which arrived from PartSelect within 2-days) but it felt loose. Tried machine anyway and it works just fine. Easiest repair ever. Thanks, PartSelect!
All Instructions for the CAV2000AWW
16-30 of 467