Bottom shelf (beverage shelf, large bottles, etc.) was unuseable because the plastic end caps were cracked. The metal shelf bar was intact though.
We have a wonderful Kelvinator refrigerator. It has served us tirelessly for more than 15 years - and looks as good as new! (We frequently clean it out and clean the interior and exterior, to keep it looking and smelling clean)
Replacement of the end caps and shelf was very easy!
The broken end caps were removed (missing for years), and it became one of those small projects that one never gets around to. I finally took down the model number and looked online for it. Google or Yahoo (can't remember which) pointed us to you site. I was SHOCKED to see that the parts were still available! I called your friendly customer order line and had a very pleasant experience placing the order. The BIGGEST shock came when the parts arrived THE NEXT DAY!! Just in time for Thanksgiving! You are AWESOME!
The Repair:
Easy as pie. The end caps simply snap into place. I did the left side first, then carefully inserted the metal bar, which is supported by the two end caps. Next I snapped in the right side cap - DONE. It took longer to clean the bar up, than it did to replace the caps!
The Results:
The bottom door shelf is now useable again. We can place 2 liter beverages and juice containers on the door, where they belong! My wife cheered and commented, "The refrigerator is no longer an eye sore when I open it!" :-)
Refrigerator started frosting up and running all the time.I'd defrost it and it would frost up again in about a week.The timer seems to be work so I just guest it mite be the Defrost Thermostat.I removed the duck in the center and back panel in the freezer compartment defrosted it and switched Thermostats and replaced panel and duck, going to lower compartment of the refrigerator.So far it seems to be working a little more time while tell.
Refer iced up and would not keep the bottom cool. It was 70 Farenheit inside.
I simply removed 4 screws holding the casing and then 2 more holding the timer. It was very easy. I then replaced the timer by unplugging and plugged the new one in. I replaced all the screws and the job was done. Less than 30 minutes. I was very impressed with the shipping time. When I ordered the part, I had it the next day.
Refrigerator was not cooling and the motor was running constantly
Having tried PartSelect.com before, I was very comfortable with the process. Input my symptoms and the feed back I received was that one of the 2 things (Defrost Timer or Defrost Thermostat)might need replacement. Since the cost was not much and over night shipping would cost more than the product, I decided to order both the parts. Changing parts was a breeze. The instructions posted by others on your web site were very easy to follow. You guys save me a bundle every time I have any thing going worng with any of my appliances.
Removed shelf brackets to allow the removal of the evaporator sheetmetal cover. Unpluged wires to thermostat ,removed defrost timer and plugged in new timer,(front left lower kick panel). Cut and resoldered wires to new thermostat reinstalled thermostat and cover in reverse order. I knew what parts I needed and how to repair the unit,however your customer comments were spot on and would help anyone perform a successful repair (you provide a helpful service for the public)
The refrigerator light would not work ...even after replacing the bulb.
I used a flat head screwdriver to pry open the front of the socket as I pushed the socket toward the freezer side. I unplugged the two wires connected to the socket then re-connected the two wires to the new socket and popped the new socket back in. I then put a new light bulb in and we had light again in the fridge.
frezzer iceing over and not cooling the refrigerator
Just removed the two screws and unpluged it. Then I pluged the new one in and replaced the screws. It runs like a brand new reffrigerator. Thanks for the fast delevery. Will do busness with you in the future.
First, I should tell you I break more things than I fix by trying to install wrong or tightening until broken. It may seem real easy to to put end caps on but there was a suprised look on my wife's face when she watched me put them on the first time. She made me some chocolate chip cookies to celebrate. I ordered the parts and received them the next day. I shopped local and and was quoted up to five times the price nobody had them in stock.
The defrost timer was right in front. 2 minutes and a screwdriver and I had it replaced.
To replace the thermostat, I had to take out the back panel, defrost it and then install the new part. the only problem was that the heatshrink tubing they sent was too large. Otherwise, it worked great.
I removed the broken end caps by hand. They snap in to the center retainer bar. I ordered replacement parts from part select on their website. New end caps arrived in a couple of days. I installed new caps. No tools needed. Great service by part select. Thank you tm staten island ny