79648852800 Kenmore Washer - Instructions

E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.

The web interface is nice, however in this situation it references the wrong part which was not known until the item arrived. Customer Service handled return, however I had to call LG directly to confirm correct part number (LG p/n 4866ER0004A = p/n PS3524040) but this was only after LG also gave wrong p/n. When replacement part arrived the internal concrete had a crack in it. The part is basically a plastic shell that is filled with concrete. However the opening (about 1 x 4) is left open and with the concrete having a crack in it the piece will vibrate together and continue to break down over time (which is what happened to the original one) Before installing I chose to fill opening with epoxy and a plastic layer, then covered with electrical tape to seal it in. I feel this item is poorly designed from LG. Additionally this item was poorly packaged by PS when shipping which caused the damage (it weights about 15 lbs and was allowed to float around in a large over-sized box filled with large air pillows). I have photos but no way to upload here.

Removed top panal found broken parts and pieces, replaced spring and plastic spring holder. Straightened out and reattached drum front boot.

Took front of machine off to access 2 shocks, put back together then removed panel in back to access third shock, watched YouTube video first so things went smooth

Unscrewed the old part; screwed in the new part and said a quick prayer - LOL!
The part worked great, but I wanted to mention how quickly I received the part!
I would definitely order from this company again!

Watched instructional video. Made it easy

Honestly youtube but pretty simple install.

I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.

you tube it , not to hard to install

Watch the video to repair and follow along

Turn off circuit breaker. Turn off water at shutoff valve usually located under sink. Disconnect water line from dishwasher. Disconnect wires for the power feed from cord, Marked corresponding wires upon removal for re-installation. Remove 2 mounting screws that secure dishwasher to counter. Slide dishwasher out from counter and turn upside down. Use a blanket to prevent scratching of surfaces. Locate component on the back portion of the dishwasher. Unplug 2 wiring harnesses. My part was held on by 2 phillip screws. One in front, the other in the back along the leg bracket support. Once removed, reverse the order of removal. The i a You Tube video you can locate fr this removal. They said that you needed to release a clip to get the part out. Mine had a screw holding it on the back side. This difference cause about an extra 1/2 hour before I was able to figure out that there was NO clip that was being shown on the video. After that, The replacement went smoothly and we were having the dishes washed later that day.

remove 2 screws from top panel - pull top panel back and lift off washer. reach down on front side and remove wire harness that is attached to door lock assembly. remove the 2 screws on front of door lock,remove and replace with new assembly. attach wire harness and then tighten assembly with the 2 screws. replace top of washer panel and tighten with 2 screws.

Just removed the top cover only. Reached down and unplugged the door switch. Then removed the switch with 2 phillips head screws. Replaced with new switch. Reached down and plugged that new switch in. Problem solved!

From previous experiences with other washers, i.e., Sears, I decided it was the mother board or the door latch component. Ordered the electronics and then the discovery that LG has an APP for iPhone. Loaded the app, placed the phone next the washer and pushed the button on the washer. The washer "talked" to the iPhone and within 15 seconds it told me there was a problem with the thermistor. Opened the back of the washer and looked under the tub for the thermistor and found the 2 connecting wires were hanging loose. Put the wires back into the thermistor connection and everything was back working.

Remove where the water pumps are and remove the one that was damaged easily