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Broken mullion spring
I watched a couple of You Tube videos on how to make the repair, ordered a new spring from Part Select, and installed the new spring when it arrived. Took about 5 minutes for the actual repair.
Check the spring when it arrives. The first one I received was wound the wrong direction. Called customer service and they were super. Refunded the charge for the first spring, found the correct one for me, and mailed it out.
Removed old bucket and placed new one In its place. New one is actually better than OEM part because it has an arm than breaks up any ice that may jam.
The spring broke on the flapper (mullion) on my refrigerator. I sent a chat message to PartsSelect (they answered right away) to see if they had a replacement spring but it was not available so had to order the whole mullion. They gave me the part # I would have to order. It arrived quickly. The new mullion didn’t have a visible spring but it worked the same if not better. I just had to remove 2 screws on the center plate on the existing mullion, pull the plate out enough so you will be able to slide the mullion (the wires are under the plate kind of like the ones you see on a ceiling smoke detector) but you can’t get under the plate until you release the mullion. Push up on the mullion so that the plastic tabs on the top and bottom are released. Once the mullion is released (you have to hold it), you’ll see the wires. Unhook the wire part by just pushing down on the little tab and remove it. To install the new one, just reverse the steps. Align the top and bottom plastic tabs to fit into the slots, just enough to hold it in place. If the plastic tabs are not already flipped out, you’ll have to just flip them out. The top tab does not have tension but the bottom tab has tension so just push on it with your finger to flip it out. The plate covering the electrical is a rather tight fit and you have to make sure the little tab on the inside of the plate is above and behind the tab on the inside where the wires are so it slides behind it so you can get it in position before sliding the mullion back down into place and the electrical plate is in place too. Then screw the 2 screws back in. The hardest part is holding the mullion while un-attaching the electrical and just make sure you stuff the wires in enough so you can get the plate back in position. I’m a 75 yr old woman and managed fine by myself. At first when installing the new one, I couldn’t slide the mullion down enough to get the electrical plate in position and then realized I had to have the little tab inside the electrical plate behind the tab inside the wire compartment so they didn’t hit one another when pushing the mullion back down. Then, all went fine.
The refrigerator had the above code and when I check on YouTube, it explained that the defrosting was not working properly. It was taking more than 80 minutes to defrost. I ordered the Temperature Sensor first and it was not the issue. I also ordered the Defrost Temperature fuse or the Thermistor. I had to defrost the refrigerator first by using a portable heater to get it done quickly. (See Youtube on how to get to the Defrosting Unit inside the freezer). The Thermistor was the wrong part. I called the Partselect and explained that the part with the heating element is one piece. (Heating Coil Thermistor or Heating Coil). By replacing that piece solved the Error Code issue. I listened to Youtube for the instructions on how to replace the Heater Coil. So if you see the Error Code dH F, you need to replace the Heating Coil, which comes in one piece and sits on the bottom of the Defrost Element.
The assembly sent is different than what is on the unit. The connectors do not match. We called and it seems you don’t have the correct part. The only part we have found will only connect the ice maker or the water. It will be a shame if I have to buy a new refrigerator.
unfortunately my fridge stopped working. I purchased another but wanted to try and repair the old one. when ew one arrived, the old one was supposed to be put in garage but instead was hauled away. Had delivery return next day but they had as already removed and lost the handle screw for the bottom freezer and the screw that holds handle in place. ordered the handle screw and picked up the nut. very simple to install the screw and put handle back on.