Unplugged the frig and removed two phillip screws on flapper door of left door... Unplugged the electrical connector and removed flapper... Picked up new flapper and snapped electrical contractor together... Slid new flapper bar into place and inserted two phillip screws... Job complete in 15 minutes...
The two deep shelf bins on the right hand door split from either the weight of the sauce bottles or manhandling by the cleaners.
1. I ordered a shallow bin which fit the left hand door by mistake as I couldn't enlarge the pictures. So when it arrived and I realized it fit the left door but not the right door I went back on line and had a chat with a wonderful chat person who ordered and sent the 2 right hand shelves., As it happens the drawings on the website were so small I did not realize that the bottom right hand shelf should have been shallower to accommodate the vegetable bin on the bottom of the refrigerator. So I removed the butter bin with the flip top and moved all the shelves up to clear the vegetable drawer and give me the same amount of storage as I had to begin with. I also think the replacement bins are a marginally heavier plastic and therefor may last longer.
The glass was ordered correctly. The part was too big for mt refrigerator. I tried to send it back, but I got no reply. I tried cutting the glass to size and it shattered. I wasted 60.00 and im disgusted with your company.
i changed the filter and was able to get water to the white coil at the bottom of the dispenser (left door) but could never get water to the icemalker.i also replaced the pump at the bottom of the door as well as the green ebr699172 dispenser electrical board.still can not get water to the icemaker.any help will be greatly appreciated. paul
The past I ordered was broken upon delivery. I asked for a replacement and was refunded the charge. Tried to contact you but "due to covid" you aren't taking calls. Net result: I ordered the part from another source, got it, installed easily. Won't use you again.
These are very flimsy and brake easily. But it is easy to replace. Slide out, slide in. However, I received the wrong door shelf so the repair is impossible.
Thanks to videos on You-Tube which showed step by step removal and replacement. It was a simple process. only thing missing on the video was information on the green ground wire.