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Pulled old gasket off by hand. New gasket was easy to install by pushing it into molded cutout in refrigerator door. Very satisfying to have no glitches in the seamless installation.
After 10 years of service the right door gasket needed replacement.
It was SO easy. No clamps or brackets. Grabbed the gasket with pliers to get started removing it - just pull it out of the deep groove inset around the perimeter of the door. Within one minute I had the old gasket removed. Started installing the new gasket by inserting the top right corner 1st (pushing the new gasket profile into the deep groove inset on the door). Working around the top and right side slowly inserting the gasket profile into the deep groove around the entire door. You may have to "adjust" a bit by pulling on the gasket but within 5 minutes I had the new gasket in-place never having to turn off the refrigerator. YouTube has great "how-to" videos. It's easy!
Replaced old hose and installed the new one. Was very simple with the instructions in your email..... step by step, could not of been any similar.... you guys rock
i changed the filter and was able to get water to the white coil at the bottom of the dispenser (left door) but could never get water to the icemalker.i also replaced the pump at the bottom of the door as well as the green ebr699172 dispenser electrical board.still can not get water to the icemaker.any help will be greatly appreciated. paul
The past I ordered was broken upon delivery. I asked for a replacement and was refunded the charge. Tried to contact you but "due to covid" you aren't taking calls. Net result: I ordered the part from another source, got it, installed easily. Won't use you again.
Now that you have to buy a complete assembly that includes the drawer in the classy window it's very simple to replace however you buying parts that you don't need simply because G no longer makes the window. Which I find rather odd being as though that they make the whole assembly think and sell windows by themselves for less than 2/3 of what I spent through the whole assembly
The two deep shelf bins on the right hand door split from either the weight of the sauce bottles or manhandling by the cleaners.
1. I ordered a shallow bin which fit the left hand door by mistake as I couldn't enlarge the pictures. So when it arrived and I realized it fit the left door but not the right door I went back on line and had a chat with a wonderful chat person who ordered and sent the 2 right hand shelves., As it happens the drawings on the website were so small I did not realize that the bottom right hand shelf should have been shallower to accommodate the vegetable bin on the bottom of the refrigerator. So I removed the butter bin with the flip top and moved all the shelves up to clear the vegetable drawer and give me the same amount of storage as I had to begin with. I also think the replacement bins are a marginally heavier plastic and therefor may last longer.
The glass was ordered correctly. The part was too big for mt refrigerator. I tried to send it back, but I got no reply. I tried cutting the glass to size and it shattered. I wasted 60.00 and im disgusted with your company.