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Wrong parts sent twice. One of the parts was a substitute 2" too long
Unable to complete repair, had to send parts back Part should have been PS11732074, but got PS11732704- wrong part This was a substitute part and was 2" too long
Waiting for refund on this part. It cost me $14.50 to return it by UPS!!!
Remove and replace cracked crisper drawer cover frame
1) Remove three drawers and items sitting on glass shelf. 2) Remove glass shelf 3) Remove entire crisper plastic unit from refrig. 4) Unscrew 6 screws holding uprights with a philips head screwdriver. 5) Remove top frame and replace with new frame. 6) Replace 6 screws and tighten them. 7) Replace entire frame in refrig and replace 3 drawers and glass shelf. 8) Done
Go to this site on You Tube to watch the "how to" replace the gasket retainer. The retainer I needed did not come with brackets or the cam you will need. You will need transfer them from the old retainer to the new one. Not hard, just be mindful of position of the items you remove to put them back in place the same way. A metal rod holds the brackets and spring in place with a screw on one end to prevent rod from sliding off retainer. The cam has a screw that holds it in place, use from old retainer. If the old cam is not broken use the one from the old retainer. It is not hard and you will save $$$ that you would pay an appliance repair company.
Remove door seal and cam shaft (one piece). Remove broken cam by removing Philips head screw. Replace broken cam with new cam and reassemble. The actual repair took about 15 minutes however the majority of time was spent figuring out that the door seal and cam shaft had to be removed, no tools required.
I called LG and followed the instructions given over the phone. The instructions couldn't have been simpler. Disconnect the appliance for several hours and then connect again. I disconnected the appliance overnight, cleaned out the freezer, and reconnected it. Problem solved. Did not need to call a repairman and did not use the clips.
unfortunately my fridge stopped working. I purchased another but wanted to try and repair the old one. when ew one arrived, the old one was supposed to be put in garage but instead was hauled away. Had delivery return next day but they had as already removed and lost the handle screw for the bottom freezer and the screw that holds handle in place. ordered the handle screw and picked up the nut. very simple to install the screw and put handle back on.
Uncoupled the old connector, replaced with new connector and attached supply line. Repair easy with right part, prior to ordering the right part I had tried a compression fitting and it still leaked. U-tube and others demonstrating repair assured me I was on the right path.
