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6743 - Instructions

All Instructions for the 6743
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washer would agitate, drain, but would not spin
I put the washer on the spin cycle and could see that the tub wanted to move. While it was trying to spin I leaned the washer forward and saw that the motor was spinning and the belt was turning, but the tub wasn't. Did some reading and it was the thrust bearing. I ordered the part and replaced them (very easy, follow the directions that come with the set). After install, the tub would spin.
Parts Used:
Transmission Pulley and Bearing Kit
  • michael from mountain home, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
42 of 47 people found this instruction helpful.
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washer would not spin water out in heavy loads
You do not have to remove any water lines to do this repair. Just unplug the machine from the electric outlet and tip it up on its back to make the repair. I removed the old belt and parts per the instructions. The new kit does not look like the old one. Make sure you mark the minimum and maximum marks with a sharpie on the plastic pulley before intalling it. This will help line up the cam bearing to test the spin cycle. The repair kit says to use the thickest washer but mine would not fit on so I used the thinner washer. Keep the other washer so that in the future if the plastic part wears down and you have spinning problems again you can replace it with the thicker washer. Also make sure you buy a new belt and replace the belt. I loaded it up with a full load of jeans and it works great.
Parts Used:
Transmission Pulley and Bearing Kit
  • marcus from mansfield, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
41 of 46 people found this instruction helpful.
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Intermittent problem with lid switch, no high speed spin/pump out
Disconnect power, unsnap and raise machine top cover w/lid, remove old switch - two screws under lid, taking care to not drop loose actuator lever into machine. Remove control panel back and disconnect switch wire connector. Intall new switch, taking care to not drop loose actuator lever into machine, connect switch wires inside control panel. Replace panel cover and lower machine top cover w/lid and snap into place, reconnect power, verify operation...
Parts Used:
Lid Switch Kit
  • Linda from La Porte, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
46 of 61 people found this instruction helpful.
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Dryer wouldn't run at all
First I figured out it was the start switch, I heard it make an electrical zap noise when I turned it and then the dryer didn't start. Once I had the part I simply removed the back from the dryer with a screwdriver (5 phillips head screws and 1 flat head). Then I twisted the old switch and it popped right out. Then I unhooked the wires and rehooked them to the new switch. Then I twisted the new switch into place, tested the dryer - IT WORKED! After that I just replaced the back cover and I was done. It was so quick! I am a 25 year old single mother with a 21 month and 4 month old. If I can do it on my own anyone can!
Parts Used:
Rotary Start Switch
  • Julie from Delmar, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
40 of 44 people found this instruction helpful.
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The Dryer would not start
Doing some simple troubleshooting with the volt-ohm meter I determined that the door switch was failed.

The replacement door switch restored the motor circuit keeping my dryer in action.
Parts Used:
Door Switch
  • David from Curtice, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
59 of 102 people found this instruction helpful.
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worn out drum bearing(squeaky)
If you're dis-assembling the dryer panels to remove the drum to acess the bearing located at the rear of the drum,don't hesitate to buy a idler pulley kit and a belt.It's easier to change them now,while it's apart. besides,their all pretty much in the same state of wear! In lew of prying my son away from the computer,an extra set of hands is a help, I used a scrap piece of 4x4 with a 1 inch whole bored in one side to place the bearing end into to steady it to get the screws started. otherwise you need to have 6ft.arms! re-assembly wasn't bad, a magnetic tipped #3 screw driver eliminates the frustration of dropping panel screws down inside the partially assembled body.
Parts Used:
Nut Rear Drum Bearing Kit Idler Pulley Wheel
  • Warren from Ballston Lake, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
47 of 66 people found this instruction helpful.
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noise from the drum in the dryer
The weight of the front section of the drum in the dryer rides on 4 slim pieces of plastic. remove the screws that hold down the top of the dryer are in the front door at the top at each corner. remove the top, then remove 2 screws that hold down the front of the control panel to the cabinet at the base. remove the 2 screws at the of the front corners of the cabinet to separate the front door section from the rest of the dryer.Watch out for the wires the connect the door to the rest of the dryer. if you replace the bearing at the back of the dryer you need to take two screws out at the base of the cabinet one from each corner to let the sides of the cabinet to spread out and let the drum pass though the front of the dryer cabinet. the belt has to come off the motor by lifting it up an sticking your hand in under the drum and working it off the end of the motor. replaced the parts ad the dryer works like new.
Parts Used:
Front Drum Bearing Rear Drum Bearing Kit Drum Bearing Slide - Green (Sold individually) Drum Bearing Slide - White (Sold individually) Dryer Lint Chute Assembly
  • William from Blue Springs, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
52 of 81 people found this instruction helpful.
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Noise at drum
1 Unplug power cord. 2 Remove top and front panels. 3 Remove old bearing, slides and bulb. 4 Install new bearing slides and bulb. Reinstall front and top panels. 5 Restore power and test. Time to repair 25 minutes. Very satisfied with the parts and the time to receive them, very good parts service. Will definately use this service in the future and will highly recommend this company.
Parts Used:
Light Bulb Front Drum Bearing Drum Bearing Slide - White (Sold individually) Drum Bearing Slide - Green (Sold individually)
  • William from Sewell, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
45 of 61 people found this instruction helpful.
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Washer shakes violently during spin cycle
I used the instructions from others and modified them with tips and details based on my own experience:
1. Unplug the power, turn off the hot/cold water valves and disconnect the hot/cold water hoses and drain hose. Tip: plug the drain hose with some paper towels to keep the stale water from dripping on your floors.
2. Move the washer to an open area like a garage, and position it near a wall (or have a helper on hand who can help you prop up the washer top later). Tip: to simplify things, you’ll want to avoid removing the top completely. Removing the top completely involves removing the inlet water hose and all wires leading to the control panel and the door switch.
3. Lay the washer on its side and remove the drive belt from the bottom of the washer.
4. Place the washer upright again and remove the lower rear panel held by eight ¼” hex screws.
5. With the rear panel off, you will see a black drain hose that connects the tub to the pump. Remove the hose at the pump with a pair of pliers. The hose is just held on with a spring clamp.
6. Remove the front panel: pry the top off at 2 front hinge points with a flat head screwdriver. With the top up, remove two 5/16” hex screws holding the front panel and remove the front panel.
7. Remove suspension springs: To easily remove the suspension springs, you will need about 12 quarters (or nickels) for each spring. I hope I can describe this part clearly. For the removal of each spring, tilt the top of the tub away from you as far as you can in order to stretch out the spring. Now insert coins between the gaps in the spring coil, alternating the coins on each side of the coil to keep the spring coil straight. Then tilt the top of the tub back toward you to release the tension on the spring and you should now be able to easily unhook the spring from the tub. The coins keep the coil stretched out for re-installation later. Repeat for the other 5 coils. Note: Others have mentioned using a metal electrical box for this, but I can’t visualize it.
8. Now raise the washer top and prop it against the wall (or have a helper hold it vertical). Follow the small clear “water level” hose that runs from the control panel to the rear of the tub and disconnect it from the tub. It is just held by a small spring clamp.
9. Remove the tub assembly. Remember the position of the tub before you take it out. Place a couple of 4”x4”s (or equivalent) on the ground to support the edges of the washer tub when you turn it upside down. With the springs removed, the drive belt off, and the water level hose and drain hose detached, you should be able to simply lift the tub assembly out. Lay the tub upside down on the 4x4s.
10. Remove the snubber ring: There is no need to remove the flywheel if you have a small or fairly shallow socket (or an angled open end wrench). My small socket worked fine. As others have mentioned, remove the snubber ring by backing out the six 5/16” hex bolts that hold the snubber ring in place. Do not remove the bolts completely. The metal retaining plate is supposed to be under spring tension, but mine did not rise when I loosened the bolts, so I had to pry it up slightly with a flat screwdriver to form enough of a gap to insert the new snubber ring. Make sure the new snubber ring is seated evenly and re-tighten the 6 bolts.
11. Reinstall: Place tub back into the cabinet, reconnect the thin water level hose, reconnect the drain hose at the pump.
12. Spring re-installation: As you hook each spring to the tub, make sure the bottom of the spring is hooked properly to the bottom of the cabinet. Then tilt the top of the tub away from you to stretch the spring out in order to remove the coins. Then tilt it back toward you to remove the tension. Repeat for the other 5 springs.
13. Re-install the front panel and the rear panel and place the washer top back in place.
14. Lay the washer on its side to reinstall the drive belt.
15. Hook up your hot/cold water, drain hose, tur
Parts Used:
Snubber Ring
  • Hank from Alpharetta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
37 of 42 people found this instruction helpful.
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Puddling on the floor. Water was leaking through the impeller bushing on the water pump
..First I sought the source of the water leak, by removing the louvered panel on the rear (4 nut headed screws hold it in place) and observed for water leaks during a wash cycle. This required that I re-position the washer and route the fill and drain hoses in order to stand behind the washer during its cycle to observe through the rear panel opening.

...There was no visible leakage of any of the hoses or connections but I could see the water puddle on the floor was coming from under the water pump located in the front corner.

...I wasn't able to peel the sides off the washer. I disconnected the rear hoses for hot and cold water and the drain hose. I removed the plate on the rear that orients the drain hose.

...I tilted the washer 90 degrees to its front using 2 x 4's to cushion the front so the machine would not be scratched.

....I removed the drive belt underneath. It was easy to remove by hand and did not require loosening screws on any of the pulleys.

...I disconnected the black exhaust hose from the tub with a screw driver and the white drain outlet hose with water pump pliers.

...I then reached into the front corner of the machine through the opening in the back and removed the water pump which is held in place by 3 nut head screws. I used a ratchet set to do this.

...I observed the water pump which is almost all molded plastic. The bushing area in the center attached to the impeller appeared to be wet and rusted. I assumed this to be the source of the water leak. I found the replacement on line at PartSelect site and ordered it. It was much cheaper at PartSelect then other sites.

....When the replacement pump arrived 2 days later , I compared it to the pump I removed. It matched physically including the pulley so then I installed it and re-assembled the washing machine in the reverse order from disassembly.

...I left the louvered panel off and observed the water flow for leaks during the first wash after re-assembly.

...There were no internal leaks and no puddling on the floor, so I replaced the louvered panel and put the washing machine back in place.

The water pump was a bit noisy during the 1st load
but otherwise the machine ran well. After the 1st load the pump is quiet and the machine runs just as it did before the puddling occurred. It is fine.

After having done this I can say, it was uncomfortable and cramped to reach in through the rear panel opening to remove and replace the water pump. But I could not find a way to lift the top of the machine easily so I could removed the side panels to have better access to the water pump and hoses. If anyone knows a way to do that without unplugging and removing the electronics panel, that would be useful information. Please post it.

It can be done the way I described here because I did it, but that may not be the easiest way if the side panels can be easily removed it would probably be an easier repair.
Parts Used:
Drain Pump with Pulley
  • Richard from Boyertown, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
35 of 38 people found this instruction helpful.
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Washer Made Screeching noise on spin & Rinse
Unplugged Machine, Turned Off Water, Disconnected water and drain hoses. Let water run from hoses ino bucket.
Removed back plate where drain hose goes into back of machine. Used pliers to close the clamp holding to drain hose to remove it. I stuffed the exposed water pump opening with towels to keep water from spilling.
At this point I leaned the machine over on its front so the back of the machine was facing skyward. I placed a towel over the motor in case water spilled it would not get on the electrical components. I removed the belt on the bottom of the machine from the water pumps pully. I then removed the three screws mounting the pump to the bottom of the machine. I disconnected the other hose from the water pump that comes from the wash tank with the pliers. Once disconnected I stuffed the ends of both with towels to keep water from leaking out.
I took the new pump and connected the hose from the washer tub with pliers, mounted the pump back to the bottom of the tub with the three screws, replaced the belt, and reconnected the drain hose, and took the towel off the motor. I then replaced the back plate and set the machine upright. I connected all the hoses back up and plugged it in. It worked great. If you spill water on the motor you can dry it with a hair dryer.
Parts Used:
Drain Pump with Pulley
  • Michael from Elgin, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
33 of 36 people found this instruction helpful.
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Squeaking Dryer - Rear Drum bearing gone bad
First, I loosened the the top control panel and then loosened the top flat roof panel which allowed me access to the inside of the dryer. Then, I removed the front panel which allowed access to the drum. I was amazed at the amount of lint that was inside the dryer itself. Most of my time was spent in the disassembly and cleaning of the internal cavity around the drum. I reached below the drum and removed the belt from the pulley wheels and then unscrewed the drum (from the inside) from the back of the dryer and bearing kit. I removed the diffuser and cleaned it thoroughly. Then I replaced the entire drum bearing kit - the old one was almost completely dissentigrated. I probably should have applied some kind of non-flammable lubricant to the new bearing kit - the instructions did not include this step but after about 3 loads a slight squeak (different). I put everything back together - applying the new drum kit will require 2 sets of hands (my 9-year old daughter did great at this). I re-assembled the dryer and it works great, again except for the slight squeak that's still there. I may disassemble it again and apply some lubricant but I do not know what kind to get; I need to check that out.
Parts Used:
Rear Drum Bearing Kit
  • Jason from Cary, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
32 of 35 people found this instruction helpful.
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Hinge pin on one side and Lid hinge on the other
First I popped the lid up to about 70 degrees. Then removed the two hinges. Then removed and replaced the two hinge pins. The key is to then just start the two screws for the hinges, slip the pins in and then tighten the hinge screws. Total time was 5 minutes.
Parts Used:
Lid Hinge Pin Lid Hinge
  • Jon from Ridgecrest, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
31 of 35 people found this instruction helpful.
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Deflector was covered in burnt something.
Deflector has 3 bolts attaching it. They require a star wrench. Had to purchase same to do the repair. Removed the bolts(they are sheet metal type screws(bolts). Installed the deflector and started dryer. Loud rubbing sound noted. Shut off and checked the drum and noted it was not running concentrically. Removed deflector and the found the 3 screws actually retained the drum to drive. Had to make alignment pins to allow proper alignment of the drive, drum, and deflector. Once the pins were used during installation of the deflector everything worked correctly. Turned on dryer and it operated normally.
Had I had the proper tools the repair would probably have taken 30 minutes or less.
Parts Used:
DIFFUSER
  • Richard from San Antonio, FL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Wrench set
38 of 56 people found this instruction helpful.
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Clothes were too damp after spin cycle finished.
Unplugged and removed the drain and supply hoses from the back; some water will run out so be ready for that. I laid the machine down on two 2x4s to keep from crushing the supply and drain nipples. Just follow the instructions included with the parts, all steps are straight forward accept for two things: 1. they talk about pulling down on the transmission shaft to slip on the retaining clip. With only the end of the shaft sticking out there isn't much to grab on to. I found by using a thin blade scraper inserted into the retaining clip groove, prying downward on the shaft I could then get a regular screwdriver blade into the same groove and expose the entire groove and slip on the clip. 2. they talk about "Adjusting Brake Disengagement" after studying this for a while it just refers to which thickness of thrust washer to use. After trying both the .062 and .032 I found that only the .032 would allow the retaining clip to engage. Rechecking the brake disengagement, everthing seemed to work fine. The machine now has a stronger spin cycle and even bath towels are ready for drying after the normal spin.
Parts Used:
Transmission Pulley and Bearing Kit
  • Brian from South Holland, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
31 of 35 people found this instruction helpful.
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All Instructions for the 6743
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