I watched the video then followed the procedure accessing the impeller/grinder from inside the tub. Had I not watched it, I would have torn into it from the bottom by removing the motor, etc. with disastrous results. I was quite depressed when installation of the impeller kit did not resolve the problem. I remembered from the survey that 56% of problems were solved with this kit; BUT, another 24% found that the check valve on the discharge line was the problem. So I removed it and lo and behold, it was partially plugged with broken pieces from the old impeller. The 1 page sheet that comes with the kit is simply a diagram of the parts included, there are no instructions ---- watch the video!!! All said and done, my experience with PartSelect was first class. They are 5 Stars in every category and I would highly recommend them.
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