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Ladder hooks and center crisper rail broken
I removed the crisper drawers, glass shelf, and frame assembly to install the ladder hook. Before reinstalling the glass shelf on top of the crisper frame, I installed the center crisper rail. Thank goodness for websites like this!
Old gasket was pulled off with ease. New gasket came folded in-half in cardboard box and was flattened in several places. It was reshaped with ease with the heat from ny wife's hair dryer. Insrallatint took about 5 minutes and seal was perfect. Took less than 15 minutes total.
I was cleaning the fridge and I broke the shelf into ten million pieces
Your service is wonderful! I found the part on my mobile phone with a very quick and simple search, then I called in to order. The ordering process took less than 3 minutes, and I had my new shelf in three days. I dreaded ordering, because I just knew that the replacement shelf would be super expensive, but the whole thing cost much less than I expected--less than a dinner out. Thank you so much for your efficient and friendly service!
Removed the top door hinge cover. Remover the four 12mm hex screws. Lifted empty door off bottem hinge support. Removed old door closure. Put some silicon lub on the new closure and installed. Reversed the removal steps.
But this did not fix the problem. Will have to remove the door and inspect the inside of the door's lower hinge assembly.
Light switch rocker broke, disabling freezer internal light, water dispenser, and ice dispenser
Very simple. Matched female plugs with respective male color coded prong; pushed together then inserted unit in slot of freezer sidewall and rotated into position...job done.
Center crisper rail broken and crisper frame cracked
No instructions came with the parts, however, on the website where we ordered the parts was a video that walked you through every step. We followed the video and had the repair done in no time.
Icecubes came out half-way, and refrooze. I figured out, that the melter does not work (HEATER in the icemaker) Voltage measured 105V no load. Studied the Internet, and folloved an advice: shorted the back wire and the blackwire with white stripes.these go to relay contacts. It seems, that the relay contacts are no good on Infrared receiver boaed. I turn off manually the icemaker, when needed
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Door Gaskets had started to peel and break open. They needed to be replaced
Watched installation Video on the website parts. I put the new gaskets in bath tube in warm water for a few minuets until the gaskets were warm and pliable. I removed old gaskets cleaned door facing and installed new gaskets as instructed on video. Thanks for the information on how to install because I was dreading trying to do this task. "Just follow and listen to the instruction on Video".
Received the union I ordered, then discovered that the tubes were different sizes, so I had the wrong part. I had read elsewhere that it was necessary to trim the two ends of the tubes with a box cutter to stop the leaks - I did this, and the leaking stopped. I was then able to go to a local hardware store and get a 5/16 to 1/4 union and replace it. The leaking is stopped, and the water supply in the door is now working like new. No problem with partselect, but I did buy a caliper so that I can check tube diameters if I ever have a similar problem! This is a great site to find instructions - well worth the time to search!
Vertical Mullion Rail was broken and detached partly from door
Removed the middle screw and the whole rail came of. Unplugged wires and removed old rail. Plugged in the new rail and slid top and bottom slides on and put on the middle screw. Job finished
Repair was a piece of cake. My only wish would have been a little more informed on a few other parts I could have replaced as well. It obviously would have increased my cost, but would have simplified the install process, and still would have been cheaper then calling a service guide. I would recommend buying and installing the new gaskets when doing this. And possibly the steel support bar that goes threw the plastic shelf. Removing that bar was the most difficult task, difficult only that if you used to much force, SNAP!! and then your pissed! and have to start all over.