I was easily able to find the part using the online search. I order the part and it arrived in about two days. Installing the part meant pulling out the two crisper drawers, emptying the shelf above the crispers, removing two glass shelf plates, inserting the new part, replacing the glass plates, replacing the food on the shelf and sliding in the two crisper drawers. All in all, about 3 minutes.
Removed door from slide bars with small nutdriver, pulled old gasket out of retaining slot, cleaned slot & area around it, pressed new gasket into place with fingers, relatively easy. Used hair dryer to make sure gasket was formed properly and contacted fridge unit eavenly.
Watched Partselect video of P-trap installation.Removed water line & back cover& disconnected wires to water solenoid .Removed old drain tube & old problematic rubber funnel. Used contact cleaner to clean rubber residue from drain line and used a little silicone to aide reassembly. Job went well thanks to video.
Refrigerator not defrosting properly. Evaporator froze on three different occasions.
I watched the video provided on-line in your website, which was excellent. The information provided gave me everything I needed to change the board. I already had experience handling control boards and was aware of the static precautions; however, your paperwork was very good detailing how to program the new board. The only small problem I had was reinstalling the temp sensor in its bracket. The lead was very short. Other than that, all went well! The project took between 20 and 30 minutes.
This gasket is just friction fit into a molded groove. Easy to pull out and replace. When I googled looking for how to.. all sites described unscrewing a keeper. None described that this (and maybe others) simply has the push-in design.
I was cleaning the fridge and I broke the shelf into ten million pieces
Your service is wonderful! I found the part on my mobile phone with a very quick and simple search, then I called in to order. The ordering process took less than 3 minutes, and I had my new shelf in three days. I dreaded ordering, because I just knew that the replacement shelf would be super expensive, but the whole thing cost much less than I expected--less than a dinner out. Thank you so much for your efficient and friendly service!
Center crisper rail broken and crisper frame cracked
No instructions came with the parts, however, on the website where we ordered the parts was a video that walked you through every step. We followed the video and had the repair done in no time.
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
