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58971K3WW General Electric Washer - Instructions

All Instructions for the 58971K3WW
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Very large noise during spin cycle
Tub seal was found completely broken. Replaced it.
Then replaced tub bearing, tub bearing washer, shaft & mode shifter assembly and 6-rib drive belt.
Reassembled and tried, more quieter and like new machine.

Loosening tub nut was a challenge as it was bit corroded, use of WD40 was a great help.
Knowledge from you tube was a great help.
Parts Used:
Tub Seal Shaft and Mode Shifter Assembly 6-Rib Drive Belt Tub Bearing Tub Bearing Washer
  • Ashok from CUPERTINO, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Socket set
6 of 7 people found this instruction helpful.
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Washer did not drain completely with water on floor, drain pump frozen.
After unplugging the washer, I drained remaining water from washer tub using my Wet/Dry vac. Ordered new pump Sunday night from PartSelect, 'Standard delivery', part arrived Tuesday morning. Removal & installation took less than 20 minutes.
Parts Used:
Drain Pump and Motor Assembly
  • Ray from Ventura, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
6 of 7 people found this instruction helpful.
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Leaking hose
Unscrew the 2 screws holding the drain hose clip to the machine - use bucket to get an excess water - remove bad drain line - I installed a new drain hose clip as well - make sure you put the clip on at the same position as the previous hose - push house firmly into opening and screw into machine - pretty easy repair - and I'm a novice
Parts Used:
Drain Hose Drain Hose Clip
  • Craig from Peabody, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 7 people found this instruction helpful.
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Wash basin wobbled excessively
Use paint scraper to release spring tabs holding front cover on.

Removed 2 screws holding lid down, and lifted up but did not remove top cover and control panel.

R/R 2 hex screws holding strap in place. If you are lucky and the broken strap is up front this is a super fast repair. Those of you with a rear strap will want to disconnect the wiring harness to the lid switch and likely remove the top panel (+ <5 mins).

Super easy and super cheap!
Parts Used:
Tub Dampening Strap
  • David from Rochester Hills, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
6 of 8 people found this instruction helpful.
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My washer would not drain the water out.
IT was so easy to replace the pump. I think the hardest part was trying to get the pliers to work right. All I had to do was unscrew two bolts, take off two pipes, get the new pump and replace the pipes and bolts. It was that easy.
Parts Used:
Drain Pump and Motor Assembly
  • jayme from drummonds, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
6 of 8 people found this instruction helpful.
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Tub straps broken caused excessive wabbling
Popped off the front panel and removed two screws that help top down. Then pulled the top of the washer up and leaned back out of way.Then each strap had a screw on each end and a clip that holds straps just remove the old and replace with new and put back together.
Parts Used:
Tub Dampening Strap
  • Drew from Apopka, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 8 people found this instruction helpful.
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Solinoid chattering when cold water was used
Removed 4 screwes on the top of the washer. Layed down the control panel and there was the inlets. Removed two screws and loosened the hose clamp. removed and installed new part.
It did the trick. No more problems.
Parts Used:
Dual Water Inlet Valve
  • Dan from Marco Island, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
5 of 6 people found this instruction helpful.
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drain hose cracked, leaking water, when in use
It was easy, I just removed the old drain hose clip with a screwdriver. Next, removed the old, cracked hose, inserted the new one, and screwed the new clip in.
The best part about this story is the incredible service I was given, by this company. I bought the machine at Sears, so I assumed I could find the hose their. No, they instructed me to go to Orchard Supply(their sister store), I purchased a drain hose, the clerk told me to buy, but the water was still leaking. So, I went on-line and found the right hose, and now I will continue to purchase what I ned for my machine from your company. REALLY Fast Service. Thanks
Parts Used:
Drain Hose Drain Hose Clip
  • patricia from Merced, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
5 of 6 people found this instruction helpful.
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Drain hose had a hole in it
used a socket to unscrew the clip. pulled out the old hose, slid the new hose into the clip and screwed the clip back on. all fixes should be this easy.
Parts Used:
Drain Hose
  • kartik from radnor, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Very noisy in spin mode
a) remove front panel by depressing the 2 clips at the top in line with the lid b) remove the lid switch and 2 screws holding top on and remove top by tilting up SLIGHTLY and sliding to left. c) Remove agitator and by pulling straight up on it and remove adapter underneath d)remove 4 bolts holding 4 rubber straps to top of tub assembly, readily visible when top is removed. e) unplug motor wiring and disconnect pump and bleach hoses from tub f)while lifting up on tub, push down on each of the 4 suspension rods and disconnect them at bottom of tub ( this is the most difficult part, and to make it easier disconnect the rear rods first) g) tilt tub forward and remove tub assembly h) NOW, for the big nut that holds the spin basket in-- #1, it is LEFT HAND THREAD, so you will turn it to the right to remove it. #2, it is VERY TIGHT and requires a 1&11/16" spanner wrench (which I did not have) for removal. Instead, I used a 1&11/16 socket, an extension and an air impact wrench to remove and replace the nut. Assembly is reverse of removal and remember, that nut is ALUMINUM so be careful with that impact wrench when tightening it back up!I replaced the nut and split ring and cleaned the whole area thoroughly, and it greatly reduced the noise in spin mode. I did not replace the metal housing on the bottom of the spin basket, because it was $50 bucks. this probably would have eliminated all the noise, but my repair only cost $19 in parts, including shipping ,and the parts arrived in 1 day.
Parts Used:
Split Ring Hub Nut
  • James from Colora, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench set
6 of 9 people found this instruction helpful.
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Banging and noisy when running,especially on spin. Leaked water. Alot of rusty colored dirt on bottom of machine
Took all apart.. front off,top off, took basket top off..took the basket assembley out by unhooking the four shocks. Took a picture of all wireing and fittings. Then came the most difficult. The main nut that holds the basket to the main shaft. If you do not have one of the wrenches made for that nut good luck. Between all the gunk and rusty parts around it. It would not budge. I used a pipe wrench and a 3# hammer and it wouldnt budge. It is a oppisite drive nut so it comes off in reverse as a regular one. I ordered the wrench on line to use on the new one i orderd. Had to because the nut was getting chewed up. So waiting to order the parts i needed i ground down the nut with my angle grinder.. worked well. Knowing i had to replace the main drive and bearing it wasnt that bad. Got the nut off... pulled the basket out and then the shot seal. Really looked tore up. So because of the seal leaking, the water drips down onto the main drive and thats what ruined it. Cleaned everything up really nice.. went to put the new seal in and noticed it didnt fit as tight as it should.. so i put some silicone around it and installed everything back together. Still thinking of the seal still i went ahead and finished it all and guess what. It leaked.. the seal in my opinion needs to fit over top of the plastic main bucket not just inside of it. After researching the same problem some guys said they filled the bearing seat with silicone and it helped. Others say the plastic tub needs replaced because the bearing seat is wore out.. the tub is like $70.00. The seal is $8.00. So, what to do? Buy another tub and seal and hope the seal fits in tight, or gob alot of silicone on the seal and older tank and see.. the washer new was like $600.00. Been dicontinued now. The main shaft assembley was $160.00... seal$8.00.. the tool for $15.00...misc stuff still comes out to $200.00 . Now to buy a new tub? Is it worth it or not.. we'll see
Parts Used:
Shaft and Mode Shifter Assembly
  • Kyle from PT CHARLOTTE, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
6 of 9 people found this instruction helpful.
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Washer would not spin .
First I googled the problem. Then ordered your part, from specs on your website. Went to Lowes and bout butt splicers. Then when I got email that it shipped I watched the video attached. Awesome. Very proud as I am a woman. Video was excellent. Thank you, Maureen
Parts Used:
Lid Switch with Wire Harness
  • MAUREEN from ABINGTON, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Discharge Hose was eaten through by a rodent
R&R Leaking/Damaged Hose and replaced it with the new one. One thing to be aware of is that after removing screws from the discharge hose upon removing the damaged one there was some water that did not expel from the unit so there was about a cup of water that came out. After removing the leaking hose you will need to remove the retaining plastic piece so that it can be placed on the replacement hose. Or if you ordered one put it on the hose so that it can retain the end of the hose in the washer. The anti-siphon clip is located about half way up the back of the washer it simply clips in place.
Parts Used:
Drain Hose Anti-Siphon Clip
  • Timothy Rathman from CHETEK, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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some leak
First, remove the old water pump by disconnecting the respective hose, then wipe the area where the pump was, and proceeded to connect the new water pump, of course I did all this with the machine disconnected from the power electric, then proceeded to connect the inlet hoses of hot water and cold water, electricity connected to the machine and did a test with clothes in the washing machine. and now everything is going well, thanks for your valuable help.
sincerely, a satisfied customer
Parts Used:
Drain Pump and Motor Assembly
  • Roberto from Nokesville, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
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Washer wouldn't spin, repairman said replace transmission.
Pretty much the entire machine has to come apart to replace a transmission. The thing to know that no one mentioned is that the hub nut is reverse threaded - that means righty loosey.
Even if I had known, I tried it both ways and I doubt I could have gotten it off without the chisel as the others also had to do. Split ring was also frozen in place by hard water and soap scum so had to break that cheesey piece of aluminum off also. If you are taking apart your washer, I advise ordering these 2 parts so you will have them after you destroy the old ones trying to get to the part you need to fix.

Thanks to parts select for the exploded diagram!
Parts Used:
Split Ring Hub Nut
  • Justine from Cardiff, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
5 of 7 people found this instruction helpful.
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All Instructions for the 58971K3WW
61 - 75 of 339