4KSRS27QDA00 KitchenAid Refrigerator - Instructions

with a mirror to see the small hole on the front side of the icemaker.... very simple, took 1 minute

I took the tray out of ice maker, removed the screws holding the drum assembly. Dismantling the drum assembly careful as possible and placing the new drum on place of broken one, it still took twice to get it workable. Probably the next time I will follow the instructions a little more closely.

Went to parts select and found diagram of parts then found their page that shows percentages of each part being the cause (very helpful) then I watched video of repair (very, very helpful) and fixed the problem. Your company, PartSelect is the best! Rick

watched the video. If your water dispenser is working on and off and it eventual quits,it is the water control vale that needs to be replaced.

I was unable to remove the old part so I threaded the new part in front of it. They both fit within the actuator. Done!

It tool me a while to diagnose the problem but realized the ice dispenser motor coupling had failed. It fooled me for a while because it turned on the motor but could not turn the plastic shaft inside the icemaker. I found the instructions for an almost identical repair on your website. 1)I removed the motor. In my case the wiring harness came right off.2) I turned the coupling by hand and found that although it turned, it was actually loose on the motor shaft. I then knew it was the problem. 3) The threads were apparently cross threated. 4) As a prior user suggested on your site, I used a hacksaw to cut the old coupling off, being careful to not damage the remaining threads. 5) I ordered the new coupling which arrived very quickly 6) I screwed it on to the motor shaft (remember it is a left hand thread). 7) Presto!! My icemaker works. As the other user suggested, I did not have to use washers as spacers. The new coupling was better made than the old one and actually has ~1/8" nut or spacer already welded to the coupling. My thanks to those before me who helped make this a successful repair.

Impossible to pass the water tubing through the door as kitchenaid spliced the water tube behind the dispenser and also within the door with tube connectors and not to mention that it was also bundled with the wiring harness. I freshen the connections behind the door and after the tubing exited the door. No leak so far. The only piece of the purchased tubing I used was the spout and attached 12 inch strip of the tubing.

Replacement was quite easy. Video was helpful as to how to get all pieces back on the shaft correctly. Was easy to find the correct part and was shipped quickly.

I ordered a new micro switch to do the repair. When I took face plate off the front of door two pieces of broken plastic fell out. Those pieces were part of what holds the switch in place, I need to order that part but I was able to use small tie wraps to hold switch in place and it has been working for a week now. The videos on this site are very helpful and gave me confidence to do the repair.

I had already removed the ice container & realized the very end of the auger (drum) was broken. I still don't know why this part is plastic. I ordered the auger drum on Monday & received the part Wednesday morning by Fedex. I then retrieved your repair video by Steve on-line and paused it as I duplicated each step. The process was really very easy (I even surprised myself). The unit now works as it did when new. To think I went for over a month and the repair was so simple and inexpensive. Thanks also to your customer service rep who put my mind at ease that this was the correct part (My auger was totally plastic & different from the one in the illustration). He said if my model number said this part would fit, then it would and it did.

I followed directions to take off the front of the water and ice maker then I saw the switch but I found out the plastic piece that held it in place was broke. I didn't order a new piece I used my reliable super duper quick glue and put the broken pieces to geter then put switch in place. then volla I had the water running like it did before. Thank you for telling me how to get the front off. That was the life saver.

I took the ice bin and crusher down to find the problem. I needed a new auger. I did a Google search for the part and found instructions for taking the crusher mechanism apart. This went smoothly until I went to put it back together. I had to follow the instructions in reverse which was really difficult. I advise folks to use their cell phone camera to take close up pictures of the dismantling process . Use these to help you put it back together. All in all, I was very pleased and plan to return when another need arises. John (retired x 2)

The disassembling and replacing the broken part went exactly as the directions.

Unplugged the refrigerator then removed two vertical screws on the very back back of the control panel (the ones with the washers). Do not remove the four other vertical screws in the panel. The front plastic plate on control panel snaps off and there are two horizontal screws under the plate. Remove them and the control panel will drop down allowing access to the light switch. Unplug the two wires (one black and one white) from the old switch. Discard the old switch, snap the new one into place and reconnect the two wires. Snap the front plastic plate back into place, plug in the refrigerator and you are done! Problem solved with a new $16.00 switch and saved at least $75.00 or more from an appliance repair call. Thanks Part Select!

followed video instructions... only thing done differently was to tape crusher blades together before removing from shaft and added a drop of sewing machine oil to all screw sockets before replacing to reduce rusting and create greater ease of removal if further repairs needed