4KSRS22QFA02 KitchenAid Refrigerator - Instructions

Before I ordered, I followed the great video to disassemble the unit. That's when I realized I only needed to buy the drum. Five days later, I had the part. I thought I remembered how to reassemble it, but I ended up needing to watch the video again. It wasn't difficult, but you must get all the bits back in the same order!! Once that was dine, it all went together easily. Thank you! I'm so impressed with this site that I posted on Facebook about it so my friends can also save big bucks doing simple repairs themselves.

I first viewed the instructional video provided by Partselect to pin point the faulty part. It was the control bracket. I would not have known how to expose the control bracket if it weren't for the video. Also Partselect said 48% of past water dispenser problems were the control bracket; this also helped me pinpoint the faulty part. I ordered the part; it arrived in 3 days. Using the video as a guide I repaired the dispenser in about 20 minutes start to finish. I will always go to Partselect for all appliance problems.

Removed old and installed new

I went to the PartSelect online videos and watched this one: "Refrigerator Repair - Replacing the Door Closing Cam (GE Part# WR2X4901)," to assess whether or not this could be a do-it-yourself repair. Even though the subject of the video was demonstrated on a refridgerator model different from mine, it appeared similar enough for me to get the idea of how to accomplish the repair, so I used the PartSelect site to guide me to the parts needed to do it. The parts came in and I once again watched the video and then proceeded with the repair. The repair was very simple and easily accomplished - took a half hour total. If you watch the video referred to above, you'll see exactly the way I did it. My experience precisely mirrored that shown in the video. One hint: I did spend some time wondering if I should have emptied the refridgerator before starting the job, and decided not to. It was the wise choice as the job went so fast, removing all the food would have been a waste of time. The door was off maybe 20 minutes total, and that was only enough time to raise the temperature inside about 5 degrees, which was quickly recovered when I re-installed the door. I can't say enough good about the PartSelect site, for the superb guidance in parts selection, as well as the extremely helpful how-to videos. I probably would not have attempted the repair on my own if not for the help this site provided. Thank you very much for this valuable service.

Remove drip tray, remove two screws under drip tray and remove trim piece around dispensers. The micro switch is located at top right corner; slide it off the small post that holds it in place. Remove wire from switch (be gentle so you don't break wire, mine was on pretty tight. My switch was clearly burned out (black on connections). Anyway, just click wire back on new switch and push back on the post that holds it in place. Put back trim, screws and drip tray. The whole thing took a few minutes....I am no repair man but there were two switches on the post next to one another, I imagine the other controls the water dispenser in the event it had the same problem? If I had removed the trim piece and looked before ordering the part I probably would have swapped them out to confirm the problem was definitely the switch...I assume you could do that because they appear identical but can't say for sure. However, all indicators pointed to the switch anyway. Part was inexpensive and Part Select got it right out to me.

The reason it took me longer than what should have been a 15 minute repair is due to the fact that I could not figure out how the shaft came apart. I found an instructional video on Parts Select website that showed me that the shaft was held together by a reverse treaded, round nylon nut on the very front of the shaft. Just use a pair of pliers to grasp the nut and rotate it clockwise, after that you just need to lay the parts out in order as they come off the shaft so you can put it back together again.

Read the instructions, watched the video and followed the very clear instructions and lay out.

Repaired it using the video that you sent through email. Thank goodness for the video or would still be trying to fix it!

When I ordered the new auger drum from this website, I noticed a video that explained how to install the item. When I received the new drum, I went to the website and found the video. All I did was to watch the video and do what the repairman did. I did get a little confused when I noticed that the auger in the video was metal, and mine was plastic. However, upon removing the pieces as shown in the video, it became clear that the new auger drum would fit the same way the broken one had fit. After that, it was a snap to put the pieces back together.

Replaced the Crisper Drawer Cover and Shelf Frame with the new one - less than 4 minutes. Thanks for sending me the exact part.

Used flat blade screwdriver to remove old guide by spreading the remaining top tabs. Inserted new guide and tipped the top forward to line up bottom tab in slot. Used screwdriver to push in tab. Once it was seated pressing in the top snapped the guide into place easily.

Got Online to Parts Select put in the model number, selected from parts schematic, Ordered parts. Reviewed YouTube instructions supplied by Parts Select, Canadian service tech in video very knowledgeable about repair, followed his instruction and fixed the Ice maker. Very easy with Parts Select help.

I Googled the problem and after reading several posting & suggestions decided that the Ice dispenser kit would probably solve the problem. I ordered both parts on the chance that it might be only the micro switch and it was only a $10 part, the ice dispenser kit was $50. The access was really easy and the switch was installed in about 20 minutes but did not solve the problem so I proceeded with the kit. The parts came out fairly easy but our actual set up was slightly different from the video and print instructions. Our model did not have the heating ribbon on the door flap and the little barrel part was permanently attached to the refrigerator so I thought I could be in trouble. Did not realize that we had cracker the lever bracket clip during removal so my husband "brainstormed" a fix. That's what we needed the large head screw and drill for. We drilled the screw into the refrigerator so it holding the spring loaded piece tightly in position. Works fine. I was told my a repairman over the phone that the dispenser was probably not fixable on our model. I saved an expensive service call AND GOT THE DISPENSER WORKING!

Great video on-line - remove door by unscrewing bracket (3 screws) at top of door; the door magnet will hold it to the face of the frig until you are ready to lift it off... Lift door off and position horizontally across a padded table or sawhorses. The door is actually very light in weight. The cams at the bottom were easy to put on - use care not to overtighten the retaining screw. The top thimble takes a lot of time to "dig out" of the top of the door - hard not to mar and bend the door in this area. This took almost one-half hour to get it out!! Putting in the new one, use care to not cave in the door corner, not a lot of structural strength in the area. Once all the door items are in place, put the door back in place on the frig and replace the top bracket to hold it in place; watch to line up the gap between the frig and freezer door so it hangs straight. Check the two cams at the door bottom - they won't fit perfectly when the door is in the closed position and that is OK... IMPORTANT - the door should now close, but it won't automatically shut on its own until you load the door back up with your food items. Once the items are in place on the door you will see that it now closes completely with very little to no effort... just like it should. Hope this is helpful!!!

Followed recommendations from others but went with most likely by percentage = defrost timer kit. Did not solve issue. Then went with bi-metal thermostat and that did not fix the problem. Tested the thermostat as recommended on line and old part was bad, new part ok. Then I saw on line that I should have listened for fan operation. I checked and found the fan motor to be defective. Replaced the motor and refrigerator worked fine. Both the motor and bi-metal thermostat were required. Should have checked fan operation first.