4KSRS22CHT02 KitchenAid Refrigerator - Instructions

Lower door closing cam was completely worn down so door wouldn't close on it's own. Ordered parts which arrived in a couple of days. After watching installation video on this website the job looked pretty easy. Needed socket wrench to loosen nuts at top, they were really tight. Removed door. Replaced both the cam on the bottom of door and the cam on the main unit, put door back on making sure it was straight and lined up properly. Retightened top nuts securely. Voila, problem fixed in only about 15 minutes or so.

I just wanted to tell about the good service they gave to me. The first one I received was broken, and with one phone call they sent me another, no problem. Installation was take the broken one out and replace it with the new one.

If you are having this problem, read this. My refrigerator door would not stay closed. This was over a year and a half time period. I thought it was something complicated and told my wife to call a repairman. Thank goodness she does what she does best - not listening to me! I finally had enough and went online and googled my problem and found PartsSelect. PartSelect had a repair video showing how to fix the problem. If you are like me, I'm very cautious about purchasing from a website in which I'm not familiar. PartsSelect is a reputable site (I promise I do not work for them). My refrigerator is over 8 years old and they had the part I needed, a lower door cam, along with a video on how to install the part. This honestly took about 5-10 minutes to do and I did it without any help. I was so aggravated at myself for waiting so long at doing this!! I actually ordered 2 of these parts, just for the next time. You can do this.

Once we figured how to get front off, it was like a puzzle. One piece at a time. So thankful part has been improved and replaced. It works better than before, just wish would have done it sooner.

Watched youtube video from your site. The video was great and the ice macine works perfectly now.

Remove inside door trim plate. Then removed three screws that held in the light assembly. The only difficult thing was reconnecting the temperature adjustment rod. After replacing this rod you must slide the temperature control slide to midway and this hold the rod in place while reinstalling the light assembly. If I were to do it again it would probably take me half as long.

The new auger looks nothing like the older one it replaced but rest assured the part fits and it works better than the original. Once I figured out the LH stamped on the motor coupler meant left hand thread the repair was a breeze. It's a lot easier if you remove the motor assembly from the freezer and let it come to room temperature before starting the repair.

Followed instructions on this website. Only difference I placed a couple blocks under the door to keep it from dropping & removed both cams at the same time. No need to remove the door from the unit.

Very easy to replace you can even watch a video on how to do it.

It was pretty easy, but I sure wish they had said the auger had "left" hand thread. After I watched a vid on youtube the job went very easy. The new auger works just fine. The only problem I had was the left handed thread with the plastic nut on the end of the auger. Well worth the effort now I can get ice reguulary.,All the parts fit too.

Removed the auger apparatus from the ice bin, replaced the auger drum and then reattached the auger apparatus to the bin. Cause of breakage was due to ice melting in the bin and then refreezing. Keeping the many parts in the correct order on the auger can be difficult.

The video of the repair that was on your website was extremely helpful. It showed in detail how to replace the parts item by item. I could not have done it correctly without the video. I believe anyone could have replaced these parts with your instruction video.

Removed the old cam and put books under the door to hold it up. Follows instructions and really easy

remoove all the food and shelves out from the freezer section, remoove the light bulb lens ( 1 phillips screw) remoove light bulb, take out 6 srews on the back panel then slide out through the top with a slight bending curve motion, the bimetal thermostat will be clamped to the evaporator inlet, ( just after the cap tube) snap it off, then cut the wires about 2 inches from the stat, strip the ends about a quarter inch with wire strippers, same on the new stat, then use 16 or 18 gauge butt splices and crimp them , then reassemble in reverse order.

Followed instructions in video and instructions by other home owners. Installation went very well. Parts Select shipped the repair kit. A good company to do business with. Saved a lot of money by doing the repair myself.