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The mixing bowl would not stay secured in its base.
The base of the mixer became too enlarged to hold on to the base of the bowl so making anything that required heaving mixing, like bread would dislodge the bowl. After searching the web I found the required part here at partselect.com. It was simple to relpace and now the mixer works better then new.
No nstallation required, simply attach. Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.
I just would like to express my gratitude for your wonderful service. I received my part for my Kitchen aide mixer on time as promised. The part fit perfectly. Thanks you PartSelect for being there. What a Great Site!
took it apart. more grease all over. Put in all but one gear on the top. The noise is still there going to try to but the old bearings in and try again. I went back to the old worm gear and allmost all the noise stopped. I did put the new bearings in and the other gears. It seems that the gear on the worm gear was cut wrong. The noise was tear able. I tried the different parts I ordered one at a time. To find out which one stopped the noise. Every time I took a part I had grease all over. It took so long every time I put in a new part to put the trans back together again. I had grease all over.
I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.
Remove screw at back of mixer,remove metal sleve and remove three more screws (front and sides. remove screws and plastic cap of gear box then remove holding ring in post and remove damaged ring installation is opposed of removal.
Took screw off band. This revealed 4 screws to upper housing. Removed 4 screws and lifted upper housing off . To my surprise I found no screws holding gear housing cover in place. You could tell they were there at one time. Should be 4. I removed cover disasembled what was left of gears. Cleaned old grease ordered parts. Thought since there was only 1 screw on diagram it would ship 4. No big deal. After recieving parts further inspection revealed no screws holding motor in place. This blows me away. Anyway off to local hardware store for more screws. Got home slapped it togethere in 10 minutes. Ordered this off TV about 6 years ago. They must have had it in for repair and forgot to put it back together. All that aside it runs better than ever. Thanks much Michael