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2 rollers and end caps were broken were broken
Pulled the basket out the appliance and took what was left of the roller off and replaced them and slid the basket back onto the slide channel into the appliance. Then snapped the end caps on. Almost too simple. Less money than it costs to have the service man ring your door bell.
I unscrewed the inside of the dishwasher door and clearly saw the old interlock switch. This dishwasher has two, but it was obvious that one switch worked and one didn't (one switched was permanently pressed in). I removed the old interlock switch. It was tricky to pull out and I felt like I was going to break it but after watching youtube videos, I was pretty sure you just have to pull hard. I easily put the new switch in, reattached the dishwasher door, and it works perfectly!
I watched the video and did exactly what he did. I am a novice when it comes to repairs. I learn as I go. This repair went flawlessly. Ordering was quick and easy. The part arrived quickly. The repair took less time than expected. The part was what I needed and nothing else broke or went wrong when repairing the original problem. It was a 100% success.
Removed 4 screws, took off basket covering, put new part in one turn, then replaced covering. Plumber had come out, I watched what he did, he had to order part and come back. I asked how much he didn't know but said cheaper than buying a new dishwasher. When he left I started calling around about the little plastic part that I needed. Part was $15.50. They called and said it would be $110.00. Needless to say I called them out and ordered the part myself and put it in. Took me like 6 minutes and cost $21.69. I was so mad about this situation that I even got my service call money back that I had already paid.
Appliance door would fall open and was heavy to close
I first removed four screws holding the two cover panels attached to the dishwasher front at the bottom. Next I removed the broken cable and put everything back together that had sprung apart when the cable broke. Then I inserted the two door springs ends into the cable slots. Next I pulled on the springs to create slack and attached the cable / eyelet assembly to the protruding tab on the dishwasher frame. After attaching both sides the door works perfectly.
Removed panel to access the interlock switches. There were two. The button on one switch was fine and the button on the other would not depress. Ran a continuity test and it failed. The switch also had a burnt smell
Upper rack kept dropping from the wheels when we pulled it out
We knew roughly how we needed to put the cap on the rail, but our technique of simply forcing it in the end of the rail wasn't working. The trick is to bend the moveable part of the plastic cap inward while you're sliding it in, and it clicks right into place.
The location of the cap we were replacing was the upper back left, which made it a little tricky to reach back there and insert it, especially for a bigger guy like myself. We took the bottom rack out and my smaller wife was more easily able to lean in the dishwasher and reach back there to insert it.