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gasket was not easily fitted
I did not do the repair but observed a friend trying to replace gasket in refrigerator. It was a very difficult procedure. He works as a handyman so he knew what he was doing and had to manually fit gasket with some help with a hammer. Gasket did not go in easy and had to be forced to fit until job completed/
Was only two screws after that carefully took the part away unplugging the wires at the same time was plugging in to the new part and was done after 5 or 7 min
There was a warm spot at the front edge of dividing wall. The fan motor was not working.
I followed the directions of Steve on the installation video. He makes it easy to do the repair with his step by step description of the installation. I have repaired three different aging appliances with help of Steve and PartSelect's very helpful Customer Service. I wish Steve a wonderful retirement and hope PartSelect can find someone as easy to follow for future videos. The videos are priceless for the repairs.
I disconnected the old defrost heater removing 2 small screws and the electrical connectors, afterward I attached the new part, reconnecting back the electrical connectors and screwing the removed 2 screws.
Repair was not done using th part shipped. We went with the guide of the parts on the refrigerator. It would have helped if we could communicate (email or verbally)( with your parts center to verify the part we were ordering or on how to install it. We could wait for few days for a response. I am still waiating for instructions to return the part. It was a futile effort on both sides.
Your response would have helped tremendously..The picture was not adequate. Your group should be accessible to your customers.
This shelf has been broken for about a year now and my husband tried several little quick fixes that would work for a while and then the shelf would fall again. A quick search online led me to your website, the part arrive within two days, and the shelf was fixed in less than ten minutes. It's working great. We'll definitely keep you in mind for the future.
Pulled the two wires out from the access hole in the lower part of the refrigerator. Put them in the spade connectors on the new switch, and pushed the switch into place.