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36368597895 Kenmore Refrigerator - Instructions

All Instructions for the 36368597895
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Sticking Light Switch
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.
Parts Used:
Light Switch
  • Jonathan from Lilburn, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
116 of 144 people found this instruction helpful.
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Relay
Removed back panel. Opened cover to relay attached to the compressor and pulled off replacing with new relay. No problem.

Better than paying $250 for someone else to do it.
Parts Used:
Relay PTCR - 3 Wire
  • John H from Austin, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
41 of 52 people found this instruction helpful.
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Noisey fan/motor (bad motor bearing ?)
Removed 2 phillips head screws to remove ice maker (could have just loosened them)
Pulled fan off of shaft
Removed 2 phillips head screws on motor bracket , disconnected three motor wires & removed motor.
reversed process to install new motor & fan blade.
Space was a little tight for two hand and arms, but do-able.
Parts Used:
EVAPORATOR FAN MOTOR KIT Evaporator Fan Blade Kit
  • Keith from Fort Worth, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
37 of 44 people found this instruction helpful.
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Icemaker fill tube and funnel icing up; no icecubes
The old fill valve was leaking water at a very low rate, sort of like a dripping faucet. Water was then freezing up in the fill tube and funnel areas, eventually causing the fill tube to push out of the grommet and allowing it to leak into the freezer's rear coil compartment. This resulted in a large icicle forming on the left side of the coils and defrost thermostat.

In addition to low icecube production, I also began to see excessively warm defrost cycles, due to the defrost thermostat being iced over. (Telltale signs--1.Ice cubes melted/frozen into a massive block in the bottom of the ice bucket, 2.Soggy frozen food boxes and soft icecream, 3.Water accumulating under the crisper drawers in the refrigerator.)

I ended up replacing the fill valve, which is about a 10min job, and also had to remove the icemaker and interior rear cover from the freezer compartment to de-ice the coils. This was a NECESSARY step as the freezer is not able to defrost and clear this amount of ice on its own. I used a small hair dryer, being careful not to get it wet. If you tap on the ice to break it up, don't use anything sharp. Just let it thaw--

My circa-1992 Kenmore fridge (363.9711780) does not show up at Sears Parts Direct anymore, but it's a GE unit, and in my case the parts were all listed in the owner's manual using GE "WR" part numbers.

Good Luck!
Parts Used:
Single Outlet Valve Kit Fill Tube Grommet
  • Paul from Galien, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
34 of 37 people found this instruction helpful.
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not making ice
when the ice maker runs through its cycle, you should be able to hear the solinoid valve open, letting water into the ice maker. this was not happening for me. you can dissconnect the plug on the valve and put the two probes from a multimeter in the plug and set for AC volts. when the ice maker runs its cycle, at the end you should see the meter jump as power is applied to the valve then turns off. this means you do have power to the valve so the valve is defective. turn off water supply to the valve, disconnect the water supply tube to the valve, remove the screw holding the valve, disconnect supply tube to icemaker then hook up supply tube to bottom of valve, screw braket back to refrig, install suppy back to valve, turn water back on and check for leaks and your ice maker should be working properly again.
these guys were really fast on delivery too!
Parts Used:
Single Outlet Valve Kit
  • thomas from richmond, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
33 of 38 people found this instruction helpful.
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water appearing under refrigerator
Unplugged the refrigerator and turned off the water to the ice maker valve. Removed the water line at both ends (small crescent wrench). Removed the cover from the water valve area (two Phillips head screws). Removed the valve (two screws - small nut driver) and pulled off the two electrical connections.

Installed the new valve with the reverse procedure though the holding screws didn't line up with the existing holes in the refrigerator metal frame. I let it go with one screw holding ... didn't have a drill with me to make a second screw hole.

Replaced the old water line (from the wall to the valve) with a steel-reinforced hose.

Cut the female metal connector from the old water line up to the freezer and it fit nicely into the push-in outlet from the new valve. Turned everything back on and waited for the ice maker to cycle.
To my dismay, the leak had been coming from the plastic line that goes from the valve up to the ice maker. It had split, spraying water. Replaced that and everything works fine.

Lesson learned: Don't assume water near the icemaker valve actually is from the valve or its water connections. Watch the whole system cycle a couple of times to see what's really happening. Glad to have a new valve but the basic problem was the icemaker tubing.
Parts Used:
Single Outlet Valve Kit
  • Larry from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
31 of 35 people found this instruction helpful.
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fridge was warm
first remove the one screw holding the cover over the defrost timer, grasp the timer and unplug from the male plug end. insert the new timer. replace the cover and the one screw. plug in the fridge enjoy.
my old fridge was 30 years old and i had to replace the timer many times.
Parts Used:
Defrost Control
  • ELLIS from LEANDER, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
45 of 78 people found this instruction helpful.
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Refrigerator would not cool but freezer worked
Based on the symptoms I assumed the thermostat was faulty and replaced it. However, that did not correct the problem so I use a hairdryer to try to clear the vent to the freezer and dusted the coils underneath the unit. Still no luck. Next I pulled the back panel off of the freezer are to check the fan but it was working just fine. However, the coils by the freezer fan were packed heavily with ice so I thawed the ice. That worked.
Parts Used:
Thermostat Control
  • Bob from San Diego, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Socket set
33 of 59 people found this instruction helpful.
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freezer coil frozen solid
Removed the back cover of freezer to acess the coil. Turned the timer to defrost and checked the voltage across the heater. Didn't have any. Stayed on the common side of heater and measured on both sides of thermostat and one side didn't have any voltage. Shorted the thermostat wires together and heater started working.
Parts Used:
Defrost Thermostat
  • David from Greenfield, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
28 of 45 people found this instruction helpful.
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water running down inside to lower compartment
Removed items from freezer, removed 2 nuts from ice maker and set ice maker aside. Pulled old fill tube from back (no tools). replaced with new fill tube. Removed old valve at back of ref. installed new valve kit and reconnected plastic line. placed clamps on plastic line to insure no leaks. No more leaking and ice maker works great. No ice cubes freezing together.
Parts Used:
Single Outlet Valve Kit Fill Tube Grommet
  • Wayne from Renton, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
21 of 24 people found this instruction helpful.
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water valve didn't shut off completly
The valve is not a direct replacement,seems they
are not available,had to bend mtg. brkt. so valve
would mount in same position and cut off screw
type pressure fitting so could slide discharge
tube into new type connection, no instructions
come with replacement valve,asked several
places for info wanted to be sure before cutting
off end of discharge tube. Now valve shuts off
but water still in base of refrigerator must be a
leak in inlet tube behind freezer compartment.
Parts Used:
Single Outlet Valve Kit
  • Raymond from Concord Twp., OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
20 of 24 people found this instruction helpful.
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The refrigirator light would not come on.
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.
Parts Used:
Light Switch
  • Jania from Novato, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
24 of 38 people found this instruction helpful.
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Motor rattled loudly
Turned off the refridgerator. Took everything out of the freezer compartment & put into ice chest with pleanty of ice on top. Removed 2 screws holding the ice maker in place & placed ice maker aside. Removed shelf. Removed one screw on back plate, pushed up on the holding tabs at the top of the back plate & removed the back plate. Removed 3 screws holding the motor bracket in place along with the 3 wires. Installed new motor & used the wire extensions provided due to the electrical connections on the new motor being on the opposite side. Had to bend one wire tab down to clear the motor bracket. Turned refridgerator back on to ensure correct rotation on the fan. Reinstalled back plate & ice maker & shelf. Waited 30 minutes before putting food items back in freezer compartment.
Parts Used:
EVAPORATOR FAN MOTOR KIT
  • Robert from Kingwood, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
15 of 17 people found this instruction helpful.
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Switch failed on which kept the refrigerator warm due to heat generatered by light bulbs.
While the switch did last for 9 years, the design is poor due to the failure mode. The failure should be to fail off or not able to turn on the lights which would be inconvenient but would not warm the refrigerator contents. Arcing at the contacts eventually caused the switch to "weld" closed. It is not obvious that this is occurring so it took some time to recognize why the temp inside the ref was high while the freezer was OK. Replacing the switch was easy once it was recognized as the problem. All that was required to replace the switch was to remove the screws holding a fiber cover and then pulling off the aluminum cap which covered the switches. Unplug the switch an squeeze the keeper on the switch to release it and pull down. Pop the replacement switch in place and plug the wires harness back in. All in all it took much less time to replace than it has to write this up. T Pope
Parts Used:
Light Switch
  • Terry from Simi Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
18 of 26 people found this instruction helpful.
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Ice maker did not work
I removed one screw to loosen the cardboard panel that covered the old valve and one screw to remove the valve assembly. I disconnected the two wiring connections and unscrewed the two water line connections. Replacement was really easy since the bracket was the same as the old valve. The down stream water connection was different for the new (push in) than the old (threaded) but I cut the old threaded connector off and figured out that the new push in connection was solid (directions would have really helped here) Reconnected the inlet tubing and electrical wires and replace the panel and it was done.
Parts Used:
Single Outlet Valve Kit
  • Kenneth from Bellevue, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
15 of 18 people found this instruction helpful.
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All Instructions for the 36368597895
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