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Plastic rail broke.
The meat drawer is already pulled out because the broken rail could not support it. 1st I removed the shelf. Then I removed the 2 screws connecting the rail to the shelf. I then replaced the rail, screwed it together and put the shelf back in place. I put the meat drawer back on the rails and it's done.
1. Turned off the cooling cycle and unplugged the refrigerator. 2. Removed all of the shelving and bottom basket. 3. Removed rear covering in the freezer section. 4. If frosted over, manually defrost coils with hairdryer. 5. Located original thermostat and after marking the wire locations cut the wires and removed the Thermostat. 6. Connected matching wires using a lighter to melt the wires together. Wrapped repaired wires with electricians tape. 7. Unable to install the thermostat in the recommended location (freezer is a tight fit) the new part was installed at the original location. 8. Replaced the rear cover and shelves. 9. Plugged in the refrigerator and set the cycle back to cooling. 10. Monitored freezer coils couple of days/weeks depending on how fast they freeze over (slots at bottom of cover) to validate if problem solved.
A little research told me the hum plus no cooling was either the compressor or the relay. I ordered the new relay and put it in but it didn't fix the problem. I ended up having to buy a new fridge, but it was worth the $30 gamble to see if I could fix it on the cheap and it saved me the money a service call would've cost. Pretty easy installation, just in a tight space on my model.
Missing refrigerator shelf rack from rental property refrigerator
I want to start by saying that I am female and want to let all females know that we can do home repairs! My story is not just about the repair but the wonderful customer service at PartsSelect.com. I have used them MANY times to order missing parts for appliances (I own rental property and tenants are always "losing" or breaking appliance parts). This particular time was the first time I received an incorrect part...not sure if it was my ordering or the wrong part was shipped. I contacted PartsSelect.com by email and got a REAL response within 24 hours. The customer service person who responded, immediately credited my account and "found" the correct part to order and less than 48 hours after my first email to them, my new part is already on it's way! I know it will only take minutes to finish my repair and am really impressed with their response time and professionalism when there is a problem. As a rental property owner, I will continue to use and recommend PartSelect.com.
I snapped one of the end caps in, put the rack rail into the cap, placed the other cap on the other end, and snapped that end in. Because I received the exact parts needed, the entire repair took about one minute.
Unplug fridge, tilt back against wall to provice clearance to install new assembly. Used self starting screws to install. Used cordless drill with nutdriver to install assembly. Time to complete job-5 minutes
I unsnapped the old clips from the bar, installed one end cap to freezer door, clipped other end cap to bar, slid bar into end cap installed in door then snapped other end cap into place. Repeated for second shelf bar as those end caps were broken as well. No tools were needed.
They were the wrong parts. I read a question another person asked and it advised to order these parts. Didn't want to waste my time anymore and threw them away.
Ordered the Capacitor and the Thermostat Control. Parts were received in a matter of a few days, easy to install, but did not fix the problem. Had to call a repairman to fix the problem (compressor relay - this part not available to order for this model number with Parts Select). Will continue to use Parts Select in the future for other parts, but not happy that the actual part I needed was not available - had to use other methods.
