I read other suggestions trying isolate auger motor shaft with pliers while turning bar drive. needle nose pliers could hold the shaft. bar drive just would spin. so took the whole ice box assembly out (only 2 screws) and with a metal cutting blade used the sawzall to cut along the shaft. freed it up enough to then unscrew it from that point. Left handed threads by the way.
We had someone to come and look at it and we were told it was the solenoid valve. The repairman unstuck it for us and said when it does it again, he would have to order the part. We took it upon ourselves to order the part and DIY. We replaced the part that we were told was the problem and "guess what" it's still not fixed. It's still shooting out crushed ice. Will have to call repair guy back out here to see what we did wrong.
I followed the instructions from your website that I found when ordering the part. It could not have been any easier if I had set in a class room environment. Thanks for all the help and saving me the cost of having someone do a 15 minute repair for 1 hour of labor cost. I would definitely use your site again in the future and I have already put a bug in a couple of my friends ears for if they have issues in the future!! Thanks again!