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I had a broken lower rack wheel
I simply snapped off the old broken roller set and snapped on the replacements. No tools were even needed and now the rack rolls smoothly on all wheels! This has encouraged me to try other repair projects.
This job took 30 seconds to accomplish. The old wheel assemblies (4) just snapped off and the new wheel rollers just snapped in their place. No tools were needed. Extremely satisfied with this product. Wished I had performed this repair years ago!
The spring on the detergenet dispenser box door failed and needed replaced
The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.
Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.
Hint - Order at least 2 springs! They are not expensive.
I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.
I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.
So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.
Removed the two screws securing the dishwasher to the underside of countertop. Pulled the washer out until the spring mechanism was visible. Vacuumed the area - it was filthy. Assembled the spring and adjusting hook. Took me 4 tries to get the spring into the proper tension slot. Having the other side intact helped in understanding how it worked. Used long nosed pliers to bring spring onto the door retaing plate slot after trying unsuccessfully with regular pliers.
One day after placing my order, replacement wheels arrived. I used a screwdriver to pop each (4 total) old set of tandem wheels off the basket basket and poped each new set on.
Since there were no printed instructions, we looked at the photo schematic. Reassembly using the photo was easy by putting the old rack alongside the new one and adjusting the new rack spacing to match the old one. We also had new wheels which snapped on. We were delighted to repair and replace this good, older dishwasher rather than purchase a new one!