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The rubber around the cap assembly was torn
I pulled the basket out, pulled the cap and connector assembly off with ease, no tools needed, it comes right up, and put the new one on. Put the basket back in and it works great now!
the design of the new roller kit was a little different than the original. took a minute to figure the installation. all went well. the new roller assembly fit the 30 year old dish rack
when removing all the screws from the door gasket the dishwasher door and frame separates making reassembly not possible. you have to leave at least one screw on bottom half on each side, After all that the door would not close. I had to remove the new gasket and put the old one back on. I need to return the gasket for credit
I looked online to see a video. Dad to pop lid off soap dispenser. Slide a plastic part to the left n the spring slide off. Video showed how to place prongs on spring . Then had to lift the upper part of spring to lift onto plastic part of soap dispenser. That was it.
Unfortunately it still doesn't work. I asked Ina email to your company for any suggestions, No reply.
THE LOWER RACK WAS CORRODING IN SPOTS AND WAS RUSTING
THERE WERE NO INSTRUCTIONS INCLUDED, COULDN'T FIGURE 0UT HOW TO INSTALL THE NEW ROLLERS ON THE NEW RACK FINALLY INSTALLED THE OLD ROLLERS ON THE NEW RACK AND THEY WERE MUCH EASIER TO INSTALL I DONT UNDERSTAND WHY THE NEW ROLLERS WERE THE SAME AS THE OLD ROLLERS EXCEPT FOR THE COST.
Since there were no printed instructions, we looked at the photo schematic. Reassembly using the photo was easy by putting the old rack alongside the new one and adjusting the new rack spacing to match the old one. We also had new wheels which snapped on. We were delighted to repair and replace this good, older dishwasher rather than purchase a new one!
One day after placing my order, replacement wheels arrived. I used a screwdriver to pop each (4 total) old set of tandem wheels off the basket basket and poped each new set on.
Bottom tray wheels would catch on old door gasket making it difficult to remove and insert.
Followed the exellent instructions, the flange kit really solves the problem of lower rack wheel catching on the seal. Superior replacement parts compared to previouse repair two years ago.