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11098762791 Kenmore Washer Dryer Combo - Instructions

All Instructions for the 11098762791
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washer wouldn't agitate
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
Parts Used:
Agitator Directional Cogs
  • mike from Kent, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
931 of 1007 people found this instruction helpful.
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Door Catch part had fallen out,/ was missing
Received your parts, Popped them both right into place, Even though only one side needed to be replaced, I wanted them to match up. It was amazing how easy this was. My husband was quite impressed I had ordered these rather then look for either a new or used dryer from some other source.
Parts Used:
Door Catch Kit
  • Terri from Saint Augustine, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
672 of 730 people found this instruction helpful.
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Washer tub slammed into washer body during spin cycle
If you load a washing machine unevenly, it will spin out of balance. But our washer seemed to make noise during the spin cycle regardless of how the load was distributed. I suspected that the suspension or balancing springs were getting tired, and ordered a replacement set.

First I disconnected the washer from the water and power supply, then I laid it on its back.

The tub rested on the back of the washer, making two of the three suspension springs relax, and they were pretty easy to pull out with pliers. After the first two were out, I had to support the tub with a couple 2x4s to relax the third suspension spring.

Installation was the reverse of removal - install the lower suspension spring, remove the 2x4s, then install the two other suspension springs.

The tub balancing spring was easy to replace, and probably wasn't the cause of the problem.

With $25 in parts and about 15 minutes, my washer spins much more quietly.
Parts Used:
Suspension Spring Tub Spring
  • Brian from Seattle, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
371 of 408 people found this instruction helpful.
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washing machine is slow to fill with cold water
My washing machine became slower and slower to fill over the past several months. It also made a loud squeeling noise during fill-up (all this was on the cold water side only). I removed the old water inlet valve and tore it down, expecting to find corrosion or trash that was blocking the valve from opening completely. Turned out to that the rubber diaphragm / seal was permanently "kinked", making it difficult to open the valve. The hot water seal was fine, but to make sure, I swapped them and re-assembled the washer. Now the problem was with the hot water, confirming what I thought. I ordered a new water inlet valve on Monday night and received it Wednesday! Installed it within 30 minutes and it works perfectly now. I am very pleased with PartSelect.com. I will definitely be a repeat customer, but hopefully it won't be anytime soon. ;)
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Roy from Nash, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
274 of 298 people found this instruction helpful.
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top half of agitator did not move during wash cycle
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of old cogs remove and replace with new, reassemble
Parts Used:
Agitator Directional Cogs
  • dennis from new stanton, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
276 of 319 people found this instruction helpful.
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Door wouldn't latch.
I can't believe I waited so long to find this part and do this. I got the package very fast, opened it, took the piece to my dryer and popped it into place with my fingers. It worked perfectly! this took all of two minutes and saved me from having to hold the dryer door closed with a stick. Thank you, thank you!!!
Parts Used:
Door Catch Kit
  • Melody from North Las Vegas, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
202 of 282 people found this instruction helpful.
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dryer door would not stay shut
This repair was a cinch. Pliers to pull out the metal piece and a screwdriver to pry out the 'catch' part in the door. Both replacement pieces went right in. I cannot believe how easy and CHEAP this fix was, and I'm so glad I found this site!! I figured I would have to call a repairman and pay big bucks, so I put it off, but the door was getting worse--slamming it so hard to keep it shut. Again, thanks for this great site.
Parts Used:
Door Catch Kit
  • Pam from Woodbridge, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
103 of 106 people found this instruction helpful.
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Cold Water would not shut-off
To discover what the problem was, I intially tested the inlet valve by blowing into both sides - discovering that the cold side was stuck in the open position. The hardest part was removing the back of the machine. First, you unscrew the top plastic part which contains the controllers by phillips head on either side. Then you pop the clips out with a large slot screwdriver, then at the bottom, a nutdriver or large slot screwdriver there are two nuts to remove. The valve itself took a small nutdriver and pliers to remove the hose. Took less than 20 mintues to complete repair. Washing works like new now.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Wendy from Dunlap, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
104 of 117 people found this instruction helpful.
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The washer would not stop filling.
I took everything apart and put in the new inlet valve. Tried to run the washer and it was still not stopping when filling. I looked more into it and the tube that comes up from the wash basin to the load size selector switch was disconnected and that was the real problem. If this happens to you, I suggest first looking under the control panel at the clear tube and ensuring that it is connected to the switch. Then if that is connected it is probably the inlet valve. There are helpful installation videos that can be found on the part select website that I would recommend looking at before taking things apart because it will make it much easier.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Clay from Laramie, WY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
101 of 108 people found this instruction helpful.
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Top half of agitator didn't agitate
First I removed the fabric softener container and set it aside. Below that, there is a plastic cover with a rubber gasket that distributes the fabric softener. I also just pulled that out and set it aside. Below that was an 11mm bolt that attached the upper and lower agitator to the drive mechanisim. The lower agitator is attached directly to the shaft and that was working properly so I knew it was't a motor or drive issue. Until it broke, the top half of the agitator sat still for a second, then it turned clockwise with the lower agitator. This helped push the clothes down to the lower part to be circulated throughout the wash cycle. Well, now the upper agitator just sat there, like it wasn't attached to anything at all. Below the aforementioned plastic cover with the rubber gasket, I found a part that had 4 plastic "teeth" that moved in and out, releasing and grabbing the inside of the upper agitator, respectively. Over time, these teeth wore down and stopped "grabbing" the ridges on the inner part of the upper agitator, causing it to stop turning with the lower agitator. I removed the 11mm bolt and tried to seperate the upper agitator from the lower agitator to replace the teeth. This part was kind of tough to get out because the plastic clips that held it in were deformed. I just had to pull hard and eventually it came apart. In the process, I broke two of the clips. I wasn't really concerned because the 11mm bolt holds everything in place anyway. After that I just swapped out the worn teeth with the new ones. I put it back together in the opposide order I took it apart and viola....good as new. And it only cost me $15 bucks.
Parts Used:
Agitator Cam Kit
  • Nathaniel from Kennesaw, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
73 of 81 people found this instruction helpful.
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Door won't latch
I did NOT have to repair the latch on the actual door, just the small metal piece that it hooks on (on the dryer itself) and it took about 10 seconds to.....do it myself. Just used needle nose pliers so squeeze the piece together and fit it in. thanks
Parts Used:
Door Catch Kit
  • Jill from bellevue, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
95 of 156 people found this instruction helpful.
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Agitator was not working
Step 1) Take off top cap with a flat head screw driver.

2) unscrew bolt (may need extension as it may be deep in the agitator.)

3) Take upper agitator off.

4) remove clog retainer and clogs.

5) insert new clogs and re-assemble.

total time 10 to 15 min.
Parts Used:
Agitator Directional Cogs
  • Michael from Murray, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
71 of 88 people found this instruction helpful.
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washer shakes violently on spin cycle
Remove the washing machine cabinet. Use a large flat head screwdriver to pry/wedge the tub suspension apart and gain access to the pad locations one at a time. My old pads were completely gone, so there was no need to remove them. Clip the new pads into place and re-install the cabinet.

This completely solved the violent chaking problem. There was no need to replace springs.
Parts Used:
Tub Wear Pads - Package of 3 Suspension Pads - Package of 3
  • aaron from peoria, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
61 of 66 people found this instruction helpful.
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broken belt
First I removed back and top of dryer, then the support braces holding the drum, after that I took the drum out and the blower covers and cleaned the whole dryer of lint and other debris. Installed the new belt and then reassembled the dryer.
Parts Used:
Multi Rib Belt
  • Larry from exeter, RI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
64 of 75 people found this instruction helpful.
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Rear tub seal failure
I removed the top cover and then the back cover, released the belt tensioner and removed the drive belt. Then slid the tub out of the unit and onto the back dack. Sanded the remnents of the old seal off. Wiped the tub lip with laquer thinner and applied the "fast" drying glue supplied with the kit. Installed the seal and re-assembled the unit...works fine
Parts Used:
Dryer Drum Seal with Adhesive
  • Jerry from Everett, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
66 of 84 people found this instruction helpful.
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All Instructions for the 11098762791
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