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11026862500 Kenmore Washer - Instructions

All Instructions for the 11026862500
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Washer would not work in agitate or spin cycle
Coupler is design to break when washer is overloaded or out of balance. Saves the motor from being burned out. Very easy repair. Unhook washer hoses and electrical plug...tip washer on side if there is no bottom to washer instead of removing side panels. Unhook clamps to water pump using flathead screwdriver. Water pump comes off without unhooking either of the two hoses. Remove 2 electrical connections and two clamps from motor using socket and screwdriver. Motor pulls out very easy...make sure you are holding motor so it does not drop onto floor. Remove motor mounting plate with socket. Remove old coupling using stubby flat screwdriver from both motor and transmission shafts. Install new coupling on transmission by placing a large socket onto plastic piece of new coupling and tapping lightly with hammer until flush with shaft. Install rubber piece of coupling...tap new plastic piece onto motor shaft using socket and hammer. Reinstall motor mount. Turn motor shaft so coupling pieces are aligned. Reverse order to reinstall motor and pump. I tilted the tub slightly when reinstalling the motor and pump as it is a tight fit...just be patient during this step.

The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.

It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.
Parts Used:
Direct Drive Motor Coupling
  • yesenia from apopka, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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washer would not agitate when lid was closed
The only tricky part was figuring out how to get to the part. There were only two screws that seemed likely candidates to pop off the control panel (on the back at the corners). Fortunately for me the obvious answer was the right one...the panel lifted up and the new part went in - very easy.
Parts Used:
Washer Lid Switch
  • Timothy from Saint Louis, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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The water intake hose had a hole and was leaking. I think a rat chewed it.
I first watched a YouTube video on how to open up the machine. It was a breeze. I removed the part the hose attaches to where the water comes out and into the tub. The hardest part was removing the old hose clamps. Had I known I would have used new clamps. I took off old hose and replaced with the new one, it took longer because of the clamp issue. Otherwise it went fairly easy, to my surprise. Even tho I am a 70 yr old woman I will try to fix what I can. Doing this saved me at least $600. For a new washing machine. I'm so proud of myself.
Parts Used:
Break Hose
  • JANET from GERMANTOWN, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Washer would not start adjutating unless I opened and closed the lid a few times.
Unplugged the main power. Removed the 2 screws in the back and top of the control panel. Pulled control panel forward and tipped towards me to remove from top of washer. Removed the ground wire screw with a socket/ratchet. Removed the switch by pressing the tap inwards. The tab was brittle and broke. Replaced the switch, ground wire with screw and the control panel. I notice that the 2 screws which secure the switch lever/hinge to the lid were loose. These 2 loose screws were actually the problem in the first place. The loose lever was not making good contact with the switch. I think the switch was actually fine but since I broke the tab on the switch I needed to replace it anyhow. Plugged in power cord and washed a load.
Parts Used:
Washer Lid Switch
  • Larry from WILLMAR, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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washer wouldn't go into spin cycle
After reading other repair stories I did it like they said. I disconnected all the hoses and drained as much water as I could. The top came apart easily with a regular screwdriver, a 1/2 in drive with extension, and a 14 or 15mm deep socket. The spanner nut came off easiest with several short, quick blows (punch and hammer, counterclockwise). In my case a good wack seemed to be soaked up by the wash tub springs. Be careful not to chip the tub.

I laid the washer, front down, onto a couple a 2x6's. I supported between the tub and body with small 2x4 scraps. The motor/trans/pump came off easily after disconnection the 2 hoses (towels handy) and wiring. After the 3 screws, and some wiggling, the assembly slid out nicely. The coupler came out after snapping the springs off to remove the pump and motor. A 1/4 nut driver and regular screwdriver assisted. Watch how the pump comes off. You might want to mark its orientation with a marker or something. Make sure you get the new coupler on all the way with some taps on the CENTER where the shaft is. Reassemble in the reverse order. You'll know why I suggested marking the water pump.

Watch the order/orientation of the springs, clips, and washer. The clips came off with a screwdriver and pliers. It's always nice to have a rag on them when removing, they like to shoot off and land in the spot that's hardest to find, like under the dryer. My clutch was assembled with the right spring and slid right on. Don't forget about the plastic washer, snap it in good. The plastic piece still on the washer was simple. I opened up a nose pliers and put it on each side of the clip then gave it a hit. It came off with minimal effort and didn't spin on the shaft like pushing on one side with a screwdriver.

During reassembly I put a very light film of grease on the shaft. That washer with the tabs gave me trouble at first. I put a good film of grease on the side with the tabs to hold it in place, with the tabs down, in the clip. Otherwise when sliding the assembly back together it comes loose and you won't get the motor/trans all the way in. Then it all has to come back out and you'll wonder what the heck is keeping the transmission from seating in all the way. You might even get it all together, figuring the motor or tub has to turn to get it to seat right. You may even try running a no clothes load and get stuck with a tub full of water. Ask me how I know.

Reverse everything to reassemble. Make sure you get the springs tight that hold the hoses on. I was worried about over tightening the plastic nut with a 1/2 drive. Run no-clothes load, large, hot with soap. I think tipping it over loosened some stuff that was stuck in between the tub and basket. No, it wasn't grease from the shaft, light film. Anyway, I'll waste a washer full of hot soapy water to avoid the, "Um..what's this on my new shirt".

I didn't mean for this to be so long winded, but I was leary about tackling this job at first. I know my way around the garage/cars, but never tried appliances before. I pictured it'd be apart for weeks and I'd have to call a repair man. Then the "I told you so" look would come. You all know what I mean. I just want to cover as much as possible and encourage others while having them avoid any troubles.
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • Jesse from Lester Prairie, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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Agitator not working
Removed cap, used a wrench to remove nut for agitator, put new one in place put nut back on and the cap back on and started washing clothes easy fix saved me $300.00 Thank you
Parts Used:
Agitator Repair Kit
  • kevin from oxford, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
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The main knob insert snapped.
Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.

Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
Parts Used:
D-Shaped Knob Insert
  • Larry from HICKORY, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Lid trigger went and fried both plug and connector
Purchased lid trigger elsewhere but got the connector on line here after being told I would need to purchase complete wiring harness to correct. Once lid trigger was in i stripped the three wires that went to lid trigger and pushed thru the back side of the connector. Then I plugged into trigger. Now washer works again. Very easy to do.
Parts Used:
Washer Wire Connector
  • barbara from MILLVILLE, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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tub would not spin....burning smell
Unplugged washer. Pulled the washer away from the wall & leaned it back against the wall to access the underneath side of the washer. Disconnected water hoses to the pump with water pump pliers. Have drain pan handy to catch the water, approximately 1 qt. Remember which hose goes to the proper place. Removed two retaining screws/straps allowing the motor to be seperated from the transmission. There is enough slack in the wiring to allow you to drop the motor without disconnecting. You do not need to remove the water pump. Removed old coupling & replaced with the new one. Make sure you use the "new style" replacement coupler or you will be doing this repair again very soon! Schematics are available online.
Parts Used:
Direct Drive Motor Coupling
  • John from Elm Mott, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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Coupling on Whirlpool Washer gave out
The coupling, made of plastic and rubber, on our Whirlpool washer gave out. Done the same repair nine years ago and knew what to do. Here is a short summery:

1. unscrew the 2 screws that hold the control panel on top of the machine in place

2. unscrew the screws that connect the housing with the back panel

3. pop the 2 clips under the control panel to release the back panel

4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)

5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine

6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.

7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside

8. you can now remove the broken coupling

9. check for any fragments and clean off what needs to be cleaned

10. replace the coupling

11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!

12. test
Parts Used:
Direct Drive Motor Coupling Agitator Directional Cogs
  • Ronny from Santa Monica, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
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Loud Screeching noise when draining water
On this model, no need to tip washer on back. Tilt console back and disconnect lid switch. Remove two clips holding back to top of washer (under console). Then remove top and front as directed in the video. The pump is accessible from the front of the unit, just below the tub. Hose clamps are easy to remove/replace. Took more time to wipe inside of washer clean than to remove/replace the water pump. Total time was just over 30 minutes.
Parts Used:
Direct Drive Water Pump
  • Steven from Port Saint Lucie, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Cracked drain tube.
Removed old tube and replaced with new version. Replacement slightly different than original since the new part included a feature that appears to prevent the problem. New part still fit and is operating well so far.
Parts Used:
Drain Hose
  • Eric from Grand Haven, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Washer was leaking.. determined it was center gasket
Completely dismantled washer per video , replaced gasket and spanner nut, then re-assembled washer. I’m a 58 year old female. It was tough. Main issue was that video was for dif. Model washer. Had to figure out some things myself.
Parts Used:
Drive Block - 2 5/16 Inch High Spanner Nut Centerpost Gasket
  • Diane from BALTIMORE, MD
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Washer vibrates excessively on spin cycle
I followed the online instructions to remove the shell and attempted to remove the drum, but not having the special wrench to remove the special nut, tried using a screwdriver and hammer, which failed to loosen the nut. I then started examining the the undercarriage and saw that I could replace the springs without removing the tub and did that. In the course of replacing the springs I discovered I could also access the wear pads by lifting the drum off of the undercarriage and placing a block to hold it above the pads. I was able to pop the old pads out by tapping underneath them with a hammer. The new pads were then installed and the weight of the drum popped them in. It was necessary to lift the drum assembly three times for each of the three pads.
Parts Used:
Suspension Spring Tub Wear Pads - Package of 3
  • Glenn from PROVO, UT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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washer wouldnt agitate or spinn but would drain?
So i replaced the above parts pulled gearbox put new oil in all looked good but when i tryed it filled started spinning for a few sec.then quit again?was makeing a clicking sound so i layed on the floor and the drive coupling was spinning so i took the water pump off and it started agitating and spinning. found about a 6 in.thin piece of wire in it, dont know where it came from but installed a new pump and it works like a new one !!!
Parts Used:
Direct Drive Motor Coupling Agitator Directional Cogs Clutch Lining Kit
  • lester from Belleville, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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All Instructions for the 11026862500
106 - 120 of 1227