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11021102010 Kenmore Washer - Instructions

All Instructions for the 11021102010
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Broken agitator dogs
Pop the cap on the agitator with a screwdriver then take out the bolt underneath. Replace the agitator dogs.

When putting the bolt back, don't tighten like its going to jump out of the washer. I think that's why I had to replace it a second time
Parts Used:
Agitator Repair Kit
  • Larry from Aloha, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
2 of 3 people found this instruction helpful.
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The top agitator wasn't turning.
I found the Agitator "dogs" (really that's their name) to be stripped. Ordered the part and got it within two days. It was a very easy fix and the old washer works great now.
Parts Used:
Agitator Repair Kit
  • Daniel from Susquehanna, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Upper agitator would not move
Removed the fabric softner despenser on to of agitator.
Removed the filter inside the agitator, pull straight up
Removed the bolt in the center of the agitator using a an extension on a 5/!6 socket.
Pulled the agitator out of washer removed inner works by hand. There are 4 fiberglass parts with teeth on them, I removed these 4 units and replaced them with new ones and it them put agitator back together in the reverse order. Works great.
Parts Used:
Agitator Repair Kit
  • Gary from Lake Havasu city, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Top part of agitator not working
I used a nut driver to remove the screw that held the to part of the agitator onto the bottom part. I then took out the worn out directional cogs and replaced them with new ones and re-assembled the agitator and was back in business. The agitator now works the way it should. Easy fix. The only negative part of this experience was that the shipping was twice as expensive as what the parts cost. Very fast shipping from PARTS SELECT .
Parts Used:
Agitator Directional Cogs
  • Roger from St. Albans, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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Agitator would not agitate
Removed the agitator with a socket wrench and replaced cogs as directed in repair video.
Parts Used:
Agitator Directional Cogs
  • Daniel from Beaufort, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
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Top agitator would not agitate
The repair was very simple. I removed the agitator cap with a small screw driver, removed the retainer screw with a socket set tool. I removed the top agitator, lifted the cam and removed the old worn directional cogs installed the new ones. I reassembled the agitator. All of 10 minutes.... Very easy
Parts Used:
Agitator Directional Cogs
  • Michael from Clarksville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Top Agitator would turn
First, I unscrewing the single bolt which keeps the two part agitator in place (agitator bolt). Second, I pulled the entire agitator out from the machine. third, I then seperated the top and bottom parts of the agitator. forth, I removed the old worn out "Agitator Direction Cogs". Fifth, I then inserted the new Agitatpr Direction Cogs"s. Six, I reassembling the top and bottom parts of the agitator. Seven, I reinstalled the reassembled agitator back into the machine. Eight, after inserting and tighting up the agitator bolt with a socket rench, and tured the machine on, it work like it was new again. .
Parts Used:
Agitator Directional Cogs
  • EDWARD from CATONSVILLE, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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My Machine Wasn't Agitating... Which Was Agitating Me!
It was really easy. I popped off the agitation cone cover, used a socket set to remove the bolt which holds it all together. I removed the broken part, assembled the new one, using the old one as a example. I installed the new one. . . And I have clean clothes again. So much better to fix the old machine then buy a new one. . .
Parts Used:
Agitator Repair Kit
  • mary from hallandale, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Top Of Agitator Was Not Engaging
1St I took the top cap from the agitator, I then removed the middle cap. I then removed the 7/16th bolt from the middle of the agitator and removed the agitator. I took the old broken parts out and replaced them with the new parts. I then put everything back together in the reverse order tried the washing out and it works great. Actually I just followed the instructions, which took 20 minutes, and everything was kopacetic.
Parts Used:
Agitator Repair Kit
  • RANDI from APACHE JUNCTION, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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the top section of the agitator would not turn
First I came to this web site and discovered some directions from other customers. I then followed those directions to disassemble the agitator. I removed the softener cup by pulling up on the blue plastic retention ring. I then used a flat head screwdriver to remove the plastic cap by placing the screwdriver into the slot on the side and prying it off. Next I used a 3/8 socket and extension to remove the bolt which holds the agitator to the shaft. After the bolt was removed I pulled up on the agitator and removed it from the washing machine. To remove the upper section of the agitator, I placed it on the ground and holding the base with my feet, I pulled on the upper section. I then removed the dog ears, verifyed the problem and ordered the parts (dog ears). The parts arrived in less time than promised, were installed in about 5 minutes and I was back to doing laundry. When you reassemble the agitator, turn it upside down to install the dog ears so they do not fall out.
Parts Used:
Agitator Directional Cogs
  • joseph from san antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Agitator was spinning freely
Removed the fabric cone from center of agitator pop out the plastic cover inside, remove bolt in center pull on agitator, remove cam holder and replace cams.
repeat process to re assemble
Parts Used:
Agitator Directional Cogs
  • Michael from Clawson, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Agitator seperated from inside of wash drum
I had to find a point of reference first since item came apart in wash cycle and internal pieces fell out - thank goodness for YOUTUBE. Another guy was thoughtful enough to do a video on how the assembly came apart / went back together - a huge help for sure. Actual repair was less than a half hour after obtaining new part and seeing video. The 12 year old washer works like brand new - saving me close to 1,000 dollar replacement charges.
Parts Used:
Thrust Spacer
  • Larry from Brandon, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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would not agitate
Removed the top on the agitator. Then removed the screw with a wrench. then I removed the cam and replaced each Directional cog the way they came out. Then I replaced the cam. Tightened the screw on the agitator and replaced the top. Turned the machine on and It started agitating like it was suppose to.
Parts Used:
Agitator Directional Cogs
  • Sheila from Greensboro, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
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Agitator stopped turning with a load in it.
Pulled cap off top of agitator, loosened bolt down in center of assembly and pulled collar up with pliers.
Removed old dog ears and replaced. Need to be extra careful on direction of dog ears.

Very simple; even a cave man could do it!
Parts Used:
Agitator Directional Cogs
  • Harry A. from Maitland, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Top part of agitator quit agitating in one direction.
First, I removed the (3) piece softener cup from the top of the agitator.
Then I removed the bolt from inside the top of the agitator.
The agitator drive assembly lifts out of the lower agitator.
A flanged plastic snap ring holds the (4) drive dogs into the drive assembly.
Use a small screwdriver to remove the snap ring.
Replace the (4) drive dogs, and reassemble in reverse order.

As far as repairs go, this one is really easy.
Parts Used:
Agitator Directional Cogs
  • Eldon from Liberty Lake, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
3 of 7 people found this instruction helpful.
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All Instructions for the 11021102010
91 - 105 of 451