11020432991 Kenmore Washer - Instructions
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
It would not spin or agitate.
I googled the problem and up popped partselect.com with the part that was probably needed. The part was priced very low and shipped very quickly. After ordering on Tuesday I received the part on Friday. It was rated as being an easy fix. I watched the video provided and followed the video instructions step by step. The only hard part was snapping the motor clip back into place.
Parts Used:
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Carolyn from Olympia, WA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
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Washer was filling very slowly and making a very loud noise.
Following the very simple instructions from the internet, I moved the washer from it's space next to the dryer, removed the outer shell, removed and replaced the water inlet valve, turned on the water, checked for leaks, reinstalled the outer shell and the job was done. Total time from start to finish, approximately 20 minutes and this repair was made by an 82 year old man ( a former Marine!). The valve was ordered from PartSelect on the Memorial Day weekend and arrived the following Wednesday. The price, with shipping, was as good or better than any other source that I checked and shipping was extremely fast! I am not associated with PartSelect in any manner - just a very satisfied customer!
Parts Used:
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HAROLD from CHESTER, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set
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The washer failed while I was doing laundry. The first load completed it's cycle and the buzzer sounded. The clothes were very wet indicating that the final spin did not occur. I started the second load and the pump filled the tub but agitation didn't begin. The motor could be heard running freely (
After determining which parts seemed to have failed and locating them on the PartSelect website, I watched the excellent installation video and read some of the customer notes on their repair experiences. I then followed those examples. One thing was different for me. The shaft bushings on the new coupling parts were a tight press fit on the motor and transmission shafts and could not be pushed completely into place with my fingers. After starting them with my fingers I used a 3/4" wooden dowel and light mallet to gently tap the parts the rest of the way on. If this happens to you, be careful to keep the dowel centered directly on the metal bushing and avoid putting pressure on the white plastic(?)coupling body. The washer works like new again.
Parts Used:
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Michael from Anchor Point, AK
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
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Washer would not spin
I watched the video on line and followed the instructions which were VERY helpful. The repair went just as planned in the video and the machine is back in service working good as new. Thanks for the great help.
Parts Used:
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John from Taylors, SC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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Wager making banging noise while spinning
Replaced broken and worn wear pads per online instruction.also replace tub springs and counterweight spring.all very simple.
Parts Used:
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Stephen from Wesson, MS
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Missing lid hinge bearing
1) Using a Phillips head screwdriver, the two screws retaining the hinge pin to the lid were removed. 2) Remove hinge pin and tilt lid slightly to gain access to bushing hole. 3)Install new bushing in hole. 4)Reposition lid. Insert hinge pin through lid and into bushing. 5)Reinstall hinge pin retaining screws and tighten.
Parts Used:
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Kim from Oviedo, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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washing machine wouldn't spin clothes.
I watched the Video Twice and really this was an Easy Repair. The Clutch Assembly was Worn. Another thing was that one of the Mounting Bolts that holds the Transmission in Place was never Installed at the factory. This is very critical. This washing Machine always was kind of Noisy, but not no more. It Spins the water out of the clothes now and the Machine is alot quieter. At least a $600.00 Savings.
Parts Used:
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David from Bismarck, ND
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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The washer wouldn't spin unless it got a little help in starting.
I completed the repair EXACTLY as shown in the YouTube video. I went Googling for some ideas when I came upon the PartSelect video which showed the repair being completed on the EXACT make and model of my unit. Screw Sears, which listed the repair as 'difficult'; it was easy! Nothing like seeing it done before attempting it. I am very pleased with both the product and the help!
Parts Used:
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Brendan from Albuquerque, NM
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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Washer would not spin dry
Replaced clutch and direct drive assembly and associated parts. Found a broken pin on the plastic part that moves the cam.
Parts Used:
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Dave from Knoxville, TN
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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Direct drive coupling teeth broke off. All of them.
Watched a youtube video first. Thats where I saw the ad for Part Select. It didn't go as smooth for me as it did for the guy in the video. Mine was rusty but a little oil spray a hammer and screw driver got it done. I'm glad your site has pictures of the parts. It helped me get the right part the first time.
Parts Used:
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jeffrey from Advance, MO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set, Wrench set
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Washer had new noise, grease and water underneath.
Friday night removed back, Electronic controls, and remaining cabinet. Inspected direct drive pump and it was damp. Removed part. Total Time 20 minutes to this point. Spent next 45 minutes on-line trying to order the correct part and get it as soon as possible. Paid for overnight delivery, but it showed up Monday. Installed part then re-assembled Washer in reverse order. Total Time 30 minutes. Tested the Washer. Noticed water was not filling. Turned valves back on. All worked well. Washer is used several times a day. It's now 2 weeks later and still running well. I'm very mechanically inclined and I have an electronics background so it seemed very easy to me. I think anyone could do this, but it may take more time to determine how to disassemble and reasseble by researching it on the internet.
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Weldon from Los Banos, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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washer stopped draining
I repaired this myself after watching the video on the PartSelect website. The instructions were excellent and the machine started draining again when the job was complete.
Parts Used:
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Dan from Huntersville, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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replace bad lid switch
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thomas from murphy, NC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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Washing Machine would not drain and spin
Watched the video, ordered the part and changed it out. We would of been in big trouble without the Video. Thank you very Much.
Parts Used:
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Lori from Pasadena, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set, Wrench set
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Spin Cycle Stopped working
Using the video that was supplied with my confirmation of my order. I followed the video to the "T" and everything went great. That is very helpful to have those videos. Who keeps their manuals for 10 years or more. I think the repair even took me less time than the video estimated. I would definetly order from this company again. Sears wanted 3 times the price and 15-16 days longer to get the part. I ordered the part on Sunday and had it Tuesday.
Parts Used:
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Jeffery from Sherwood, WI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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