11020432991 Kenmore Washer - Instructions

Simple and quick. 1) Unhooked water pipe connections on the back of the washer, 2) Unscrewed the two screws holding the head(the switch,dials panels)that also hold the back panel and popped two clips hold the head to the outer cover, 3) unhooked the electric swich harness and tilt the head panel backward over the back cover, 4) slide the washer outer cover housing, 5) leaned the washer drum and motor on it's back, 6) unscrewed the small screws holding pump clips and removed both clips, then pull the pump straight up, then did the same to the screws and clips holding the moter. Took the direct coupling and fit them into the shaft...installing is just reversed...Washer tested working perfect.

shut off water source,Re route cold water line to hot water line to keep laundry going!! ordered parts, removed back cover using screwdriver. valve is held in place with 2 screws and a screw (5/16"?) in the mounting plate. pinch clamp on bottom of inlet hose and 2-2 prong plugs for power. really couldnt screw up the orientation of plugs and hoses...used self tapping screws to re-fasten the back of washing machine cover to avoid lining up the holes...hack!

Turned off the water and power, disconnected the supply hoses. Then took out the two screws in the control panel. Removed the clips holding the back to the main tub assembly. Marked the hot/cold control wires on the valve assembly, then removed them. Pushed back the internal water hose clamp (watch out for water in the line). Unscrewed the old valve assembly and bolted in the new one. Replaced the control wires and internal water hose and clamp. Replaced the clips holding the back to the tub and the screws to the control panel. Replaced the supply hoses and power cord.

Using the video I was able to remove the outer frame and found the water pump was leaking. Ordered a new part and using the video was able to replace without a problem. Machine works great, no leaks. My son and son-in-law said just replace the machine...well once I found the problem, was an easy fix. The hardest part was lining up the outer frame so the fitting was right. I'm 65 young and yes women you can do it!!

Repair went really well thanks to the video PartSelect had posted with the drive motor coupling. It showed me how to take machine apart to replace the coupling. Loved the step-by-step instructions. Made it so easy for my son and me to do together and I am a female.

Looked at the instructions on PartSelect - they were very accurate even though my model was slightly different than the one in the video. Took the screws off the top 2 sides, removed the 4 off the back. Then tilted the top part towards the rear of the machine. The next part was really described well - "tilt the cover of the machine back" - I did but I was glad that my son was holding the rear panel because you really disengage the cover from the rear panel and it is a little flimsy. Ater that, the removal of the old part and install of the new was very simple. I did mark the hot water hose so I knew which outlet to put it on. Once I put it back together and tightened down the hoses, it worked like new. GREAT instructions from PartSelect. THANK YOU!

My 17 year old grandson patiently took the cabinet apart and removed the motor. After providing model#, serial#, and motor #, we received a new motor in only two days. He had it back together in about an hour and a half -- and it worked perfectly. What a pleasant experience!

Disconnect Power, then water supply and drain lines. Remove all hex head screws holding rear panel onto machine. Unsecure white plastic tab on bottom of rear panel by twisting and pushing through rear panel. Remove 2 screws securing control panel to top of machine. Swivel panel up, remove two gold colored (zinc flashed) steel clips that hold panel to machine. Rear panel should be mostly detached from the rest of machine, complete disassembly by pushing water dispensing manifold tabs through slots in rear panel and by removing electrical connections and water lines from faulty water inlet valve. Assemble new inlet valve, install in reverse of removal.

1) Unplugged power to the machine. 2)Disconnected the water inlet hoses and the drain hose. 3)Placed the washer on the front of the cabinet. 4) Moved the washer to an area large enough to allow it to be laid down and worked on. 5)Removed the sound deading panel from the bottom of the washer. 6)Disconnected the electrical plugs from the motor. 7)Disconnected the two hoses to the pump. 8)Removed the two strap retaining bolts from top of the motor. 9) Removed the two motor retaining straps. 10) Removed motor and pump assembly from the transmission. 11) Removed the broken drive coupler and replaced it with the new coupler. 12)Reassembed in reverse order. Wish I had seen the brake repair vidieo before this repair was done. It shows how to remove the trasmission and motor asembley as a unit.

Replaced the water pump. I took this machine outside to the garage on a concrete floor so spilled water was not a problem, but if repaired inside be sure to have some rags for spilled water. Turn off water to machine. REALLY easy to do. Tilt the washer on it's back. No need to remove any side or front panels. Use a pair of channel lock pliers to move the two water line hose clips up onto the water line. Then release the two water pump retaining clips that holds the pump to the motor. Lift the old pump off, set the new back on put the clips back on, push the two hoses on and set the clamps back down. Just be sure to put the clamps close to the end of the hose, if you leave the clamps too far up on the hose, you may have a small water seep from the clamp.

Got on the PartSelect website and diagnosed the problem, purchased the replacement part, received the part in 2 days....very quick. I simply watched the "how to" video for the part, which was very easy to understand, and followed the instructions and was able to take out the old part (found it to be broken), replace it with the new part and fixed the washer. It took about 40 minutes, and everything works great. Easy, cheaper and faster than calling a repairman.

Unscrewed and flipped back control panel. Unplugged lid switch and removed fron/side/lid sheet metal. Disconnected hoses from the pump, removed pump retaining clips and switched to new pump. Reversed procedure, plugged machine back in and everything worked like new. There was no need to lay the machine on it's back as instructed by the video. It would helped pins that hold the sides in place (at bottom rear) where about an inch taller.

According to the video on your site with adaptation to the exact model. More time spent in removing/replacing the cover than any other part of the job

I watch the video clip

The new coupling parts are better made than the original parts. It was difficult to disassemble motor unit to get at the the old coupling, but once that was accomplished, the new coupling installed pretty easily. The machine is working fine now.