11020412991 Kenmore Washer - Instructions

Watched the video and it was very straight forward, very easy and time saving. I just wish the delivery time for the part was that fast (It was a quick delivery).

Disconnected water and power supply. Turned washer face up and removed pump. Easy to install just 2 hold down clips.

Removed washer cabinet. Unclipped pump and disconnected hoses. Put hoses on new pump. Attached pump to drive unit and reinstalled cabinet.

It was a no-brainer repair. We removed the worn hose and replaced it with the new one. Only variable was that the new clamp was too big for our fitting, so we used the old one. The clamp was the only mechanical thing we did. The best part was the very prompt delivery of the new part and the help finding it from the rep at the company.

Easy enough but skirt and top have to be sideways, not groped from under lid.Customer only does this once.Also care has to be taken aligning skirt on reassembly.

easily....followed directions from this sight and took me actually less than 15 minutes

your instructions in the video were excellent, but the shaft of the motor was too corroded to reuse.

it went very fast after watching the how to fix video

After watching the repair video by partselect.com I followed the directions exactly. It turned out to be a piece of cake. I found out that partselect.com has many, many do it your self repair videos on youtube.com. I intend to use them for future repairs. Thank you partselect.com.

Determined based on some Internet searches that the part that we needed was the motor coupling; washer would not spin or agitate. Once I figured out how to removed the cover (by the way, one of the guys at an appliance store told me how to do it), and reviewing the video on your website, I removed the two screws and four clips, dropped the motor, inserted the parts and put it back together - all in about 15 or 20 minutes. It was easy and clean and the washer worked again. Hopefully go for another 5-10 years. Thanks.

My husband watched the video once and did the repair. I helped move the washing machine and stabilize it as he worked. Because of the instruction video the repair saved us a repair bill. Easy repair!

Forget the instruction book, it's too time consuming and it's a knuckle buster. Disconnect all hoses and lay machine on it's back. (Have plenty of rags to soak up the half gallon of water still in the pump). Use pliers to slide back hose clamps on pump and slide off hoses. Use screw drive to snap off clamps holding pump in place. Remove pump. Simply reverse process to install new pump. It nearly was one of my wife's 5 minute jobs she always has on her "Honey Doo" list.

watched a video that showed how to repair that you had on your web site. also read some of the remarks that other people left on site, one was super easy. just laid washer on its back, unhooked both water lines from pump. unhooked both metal clips holding pump and pulled off. replaced new pump in reverse order. didn't have to go thru all the procedures of taking off the body or nothing. 15min job.

Replaced suspension, leveling and tub springs.

I followed the 'how to' video, stopping the video when needed to complete a portion of the repair. I was doing the repair in a laundry closet, which took me a little longer, but with the right parts ordered and the instruction video this project was easy and does not take very long.