11020412991 Kenmore Washer - Instructions

Disconnect water supply hoses, water drain hose, power cord. Move washer into position to lay on it's side. Use pliers to remove hoses on direct drive. Pull direct drive away from electric motor, replace with new direct drive. reconnect washer in it's place. done.

The most difficult part was aligning the two sides of the coupling. Disassembling the motor from the transmission was a snap. The replacement coupling was of higher quality than the original. It had metal bushings in the center holes, where they interface each driveshaft. The original did not. It was plastic.

It went very easy and the part was right very easy job to do saved a lot of money thanks to you thanks a lot

The repair went very well as per the video, however the metal reinforced coupling only went onto the shaft half way. To ensure the coupling was flush with the top of the shaft I has to use a hammer and tamp the coupling onto the shafts. If you left it halfway on the shafts there was no room for the rubber spacer between the couplings. Other wise it operates very well.

My 15 year old daughter did the repair.

You guys are "Awesome" I wish I had known about your site and watched the video's first!!! When my washer started acting up, I tore it down to parade rest trying to figure out why it wasn't spinning! Then I discovered your web site searching for help. Anyhow, it identified my problem, I watched the video on the most likely cause (the Direct Drive Motor Coupling), checked it out, and discovered one of the couplings was cracked and rounded out..... Thanks to you, the washer's fixed and I can't Thank you enough! Sincerely, Terry Kuster P.S. Everyone will know about your Web site. Thanks again!

After watching the video that came with the parts, it was straight forward, very well informative.

Put washing machine on it's back giving easy access to the bottom and the impeller. Removed hoses, clamps on the pump and it slips off. Put on new pump, hoses and clamps...job was done. Stood the machine upright and reconnected the inlet hoses with new washers.

well ttook 2 screws out of the top unhook the wire to door pulled front back away from back and there it was easy as apple.

1. visited web site followed path for symptoms, identified part ordered 2. Dismantled Washer, removed motor, replaced coupling and re-assembled. 3 Tested outside to confirm working order before returning washer to inside location 4. Moved washer back inside.

I followed the step by step instructions on the computer stopping and starting the program as I went. Thanks Partselect

Just watched the video provided by parts select and then went to work. Excellent video. If I had been better mechanically inclined it would have been much faster. Thank You Parts Select! Also fast shipping.

I watched the video that PartSelect provided on their web site. The instructions were very precise and easy to follow. I watched the video twice and just followed the instructions. I would highly recommend this approach to washing machine repairs. It certainly saved me a lot of money.

I watched a vidio on YouTube and figured the problem.then I tryed to find the clutch local but no luck! So I yahooed it and found this web sight,I ordered the the part and it came in a few days.The part showed up on a Friday and I put it in the next morning.I watched the link your parts sight refered me to and was very good ! I got all the tools together and started the project,it wasn't the exact same unit but it showed you enough to figure it out.I ran the vidio as I did the project and it went smoothly.I am very happy with the parts, the web sight and the lincks it shared with me . I booked marked the sight for future reference and have already shrared it with someone who has the same problem. thank you for all the help!

The video installation instruction was clear and very easy to follow. However, after installing the parts and started testing the washer, the water overflowed. It looks like the water level sensor wasn't working. It caused a little flooding in the area where the washer is. I took the control panel apart once more and this time diagnosed the water level sensor and analyzed how it works. After spending almost 45 minutes with, I detached the hose attachment and blew air which caused air bubbles in the inner side of the drum. I bent the hose to hold the air while re-attaching same to the sensor. This fixed the problem and the washer is once more, operating normally. Please include this part to your video instruction. Overall, it took me 8 hours on the project including the cleanup due to overflow.