11016962500 Kenmore Washer - Instructions

My 15 year old daughter did the repair.

I was in need of a second washer to wash heavily soiled clothes my daughter in law younger sister was throwing one away so I asked what was wrong with it and was told it wouldn't spin so I thought it would be an easy fix I brought the washer home did a quick check and with the internet guide I was able to determine the problem I ordered the part and thank god once the part arrived I was able to do the repair within minutes now I have a second washer to due heavily soiled clothes and no more trips to the laundry mat thanks a million to your step by step guide couldn't have done it with out you

You guys are "Awesome" I wish I had known about your site and watched the video's first!!! When my washer started acting up, I tore it down to parade rest trying to figure out why it wasn't spinning! Then I discovered your web site searching for help. Anyhow, it identified my problem, I watched the video on the most likely cause (the Direct Drive Motor Coupling), checked it out, and discovered one of the couplings was cracked and rounded out..... Thanks to you, the washer's fixed and I can't Thank you enough! Sincerely, Terry Kuster P.S. Everyone will know about your Web site. Thanks again!

Put washing machine on it's back giving easy access to the bottom and the impeller. Removed hoses, clamps on the pump and it slips off. Put on new pump, hoses and clamps...job was done. Stood the machine upright and reconnected the inlet hoses with new washers.

lid switch was intermittant for awhile befor finnaly quiting..Unplugged machine from elec. then removed four screws on back of instrument/dial panel...lifted the panel and located switch on left side...unplugged switch and removed screw from ground wire..removed switch...ckd part # and ordered part....part arrived on 2nd day after ordering...installed new switch...plugged switch back in..connected ground wire....replaced panel installed four screws... plug machine into receptical and ran a cycle to test. everything working fine.. I tested continuity of the old switch ..it was fine the problem was with the plastic spring that holds the switch in the slot...and allowed it to move thus not allowing the contacts to close. ground wire screw and two of the other screws required a nut driver..the other two crews required a phillips head screwdriver...10-15 min to remove switch and order...less than 10 min to replace switch and put the panel back on. location of my washer allowed me to work on it without moving it...if it is backed up to a wall..it will have to be moved enough to reach the screws on the back.

Popped old one out pressed new one in it doesn"t get any easier !

Used part PS886960. Simple process to replace - removed the two screws and flipped the part that houses the controls/electrical over. The switch was easily accessable. When changing out the switch the wire inside the old connector had previously gotten hot and bonded inside the plastic. Had to use a pair of pliers to separate. Then there was part of the copper piece still stuck in the connector. Used a drill to remove the bonded piece and jammed the two fittings together. Washer is repaired and working fine. Should have taken about 10 minutes to change the switch but required about 30 total.

1. visited web site followed path for symptoms, identified part ordered 2. Dismantled Washer, removed motor, replaced coupling and re-assembled. 3 Tested outside to confirm working order before returning washer to inside location 4. Moved washer back inside.

I followed the step by step instructions on the computer stopping and starting the program as I went. Thanks Partselect

Parts Select is outstanding..They diagnosed the problem quickly..The part was sent within 2 days and we were washing laundry the 3rd afternoon...THANKS!!!!!!

I watched the video that PartSelect provided on their web site. The instructions were very precise and easy to follow. I watched the video twice and just followed the instructions. I would highly recommend this approach to washing machine repairs. It certainly saved me a lot of money.

took top agitator off, cleaned it (needed anyway), replaced agitator directional cogs, replaced washer (old one was too soft to reseal) upon bolting back together. Oddly the repair kit on this website does not include a washer - I only bought the cogs - it turned out to use the same washer I use on my kegerator

The video installation instruction was clear and very easy to follow. However, after installing the parts and started testing the washer, the water overflowed. It looks like the water level sensor wasn't working. It caused a little flooding in the area where the washer is. I took the control panel apart once more and this time diagnosed the water level sensor and analyzed how it works. After spending almost 45 minutes with, I detached the hose attachment and blew air which caused air bubbles in the inner side of the drum. I bent the hose to hold the air while re-attaching same to the sensor. This fixed the problem and the washer is once more, operating normally. Please include this part to your video instruction. Overall, it took me 8 hours on the project including the cleanup due to overflow.

Very easy repair less than 15 min. to complete. The ordering was very easy, and quick shipping. Glad to see parts made in the USA.

First of all I must say thanks guys for your help, the instructions were right on the money. I first replaced the clutch as per the instructions but found out that the problem was the motor coupling ........ It was broken. I ordered it, followed the instructions and I was a hero in my household. Once more thanks guys.