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Models > 11016812501 > Instructions

11016812501 Kenmore Washer - Instructions

All installation instructions for 11016812501 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016812501
61-75 of 1,322
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Washer lid switch worked sometime, sometime not

  • Customer: Jill from Alexandria, LA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench (Adjustable)
  • 18 of 20 people found this instruction helpful
First, I'm so excited that this site exists because I knew that the problem was minor and I didn't want to pay the outrageous housecall price of a repairman. I read other customers' experiences on how they fixed the problem and that made it sooo easy! Basically unscrewed the screws on the far left and right on the top panel, folded it down toward front, unscrewed and unplugged the ground wire and replaced the part. Someone else had warned that the lid should be open to remove it and that was a huge time-saver. Thanks so much! The part was broken because of very poor design. The part actually worked fine, but the piece of thin plastic that held the part in place broke. Back to the drawing board Whirlpool.

Cold water flowed slowly

  • Customer: Timothy from Springfield, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 17 of 19 people found this instruction helpful
First, be sure to take the washer apart properly! The first time I fixed my washer I took it apart the hard way to change the clutch, and believe me it took longer to put it back together!
This time I was replacing both the water inlet valve and the hose leading to the disperser.
First remove the two screws holding down the control panel. It then flips back and hangs out of the way behind the washer. Then remove the spring-clip holding the rear plate to the body of the washer, one on each side under the control panel.
Next you need to remove the screws holding the body down to the base at the rear of the machine.
I then tipped the body of the washer forward and let it rest on a bucket so I didn't have to take it completely off. Then it is easy to access the hose and the water inlet valve. Shut off the water and remove the supply hoses to the washer. Remove the two screws holding the water inlet valve to the rear of the washer using a nut driver. Next remove the wires to teh inlet valve, making sure to note which one is cold and hot, and which orientation they are. Mine was yellow on top and brown on bottom. Next remove the springs clamps holding the hose on. Replace the hose re-using the same clamps. Replace the water inlet valve reverse the process to re-assemble the washer. Tilt the body back on, put the screws in the base, clamp the back to the body, flip the contorl panel back over and insert the screws. Reattach the water supply lines and you are done!

Agitator was locked up

  • Customer: Roger from Palmyra, IN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 17 of 19 people found this instruction helpful
I had a little difficulty at first, trying to remove the back of the unit. I then figured out that the repair was to be made by leaning the washer back and removing it from underneath. That became really easy as the bottom is open.I had to remove one nut and then the agitator from inside, then tilt the machine back, disconnect the two hoses from the pump, remove three bolts and lower the motor/ transmission assembly. Then I had to disconnect the motor from the pump ( with two snap on clips) and remove the broken plastic coupling. The new coupling had a metal insert that seems to make it stronger than the original piece.I then just reversed the procedure to put it together again and it worked fine. The part was shipped immediately and I got it sooner than I expected so I greatly appreciate that. Overall it went well, and by the way, it was my daughters washer and she was happy as well.Thanks, Roger

machine was out of balance

  • Customer: RUSSELL from SOUTHOLD, NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 22 of 34 people found this instruction helpful
Removed the washing machine from the wall and found a broken spring on the floor. Began disassembling the unit before accessing your sight. (Later I viewed your video of the more simple dis assembly).Used your parts breakdown to identify the 6 parts I needed (3 springs and 3 retainers),and ordered them. They arrived on time and as per the video, installed them with ease and reassembled the unit. My wife is very happy. Thank you, Rusty

The movers broke both water intakes off flush with the back of the machine

  • Customer: Dennis from Oak Island, NC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 16 of 17 people found this instruction helpful
took off two screws that held the top part on took the screws that held the back on 4 screws removed the one screw that held the replacement valve put the black mounting plate on the machine replaced screws very simple.

Cog stripped causing agitator to not turn

  • Customer: Vicki from Houston, TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench set
  • 17 of 20 people found this instruction helpful
Removed top cap on agitator w/ flathead screwdriver. Removed protective cap over bolt and cog housing shaft. Used 7/16 deep socket w/ extension to remove bolt. Removed housing where stripped cogs were located. Cogs seated loosely in shaft housing no tools required to remove cogs. Replaced cogs in housing, made sure everything was lined correctly. re-inserted housing into shaft. ,screwed bolt, replaced caps and works like new.

Top Half of Agitator would not function without appying sideways pressure

  • Customer: Donald from Fredericksburg, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 16 of 18 people found this instruction helpful
Heard about the website... 1 minute to find it, 10 minutes to order new cogs... 3 day wait for new parts... Rec'd Fedex, 15 minutes total to pull the agitator cover (bleach dispenser) then the bung cover with o-ring (just lift out) expose bolt, unskrew and remove top portion of agitator or entire agitator if it's easier. Seperate, remove black cog holder (slides up the spindle) and replace cogs one at a time just like the old ones. Reassemble in reverse and you are back in business. Saved the $75 deductible on my home appliance warrenty. You guys are the best... cheers...

Top half of the agitator was not turning.

  • Customer: Dennis from Avon, NY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 16 of 19 people found this instruction helpful
I just took the cap of the agitator off and the 3/8" nut was right there. I took it off with a socket, removed the top agitator, slid the assembled kit in , replaced the agitator and cap...that was it !!. These parts priced thrrough Sears were $77.00 plus S&H. Your price for the entire kit- less than $12.00 !! If you don't think that you can do this yourself, have your 7 year old child do it. Took me about 5 minutes. Great price and fast shipping. Thanks

Would not spin

  • Customer: floyd from Slidell, LA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 22 of 37 people found this instruction helpful
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.

The spin gear was striped.

  • Customer: Aaron from Lake Mills, WI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 17 of 22 people found this instruction helpful
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.

I bought a used washer from a friend and they had cut the drain hose short .

  • Customer: Francis from Yuba City, CA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 19 of 28 people found this instruction helpful
I got a pair of channel lock pliers and took off clamp on the hose, after laying wash machine on it's side, poped off a few little clips and replaced the hose, and now everything works perfect.

Washing machine leaking water

  • Customer: John from Oklahoma City, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 15 of 18 people found this instruction helpful
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!

Agitator was barely agitating. Making a clicking noise.

  • Customer: Charmaine from Slidell, LA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 14 of 15 people found this instruction helpful
Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.

Water in washer would continue to fill and overflow

  • Customer: Steve K. H. Chun from Redwood City, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 15 of 18 people found this instruction helpful
Read on Internet to diagnose and get at part.
Luckly they sent new fill hose along with level control switch
as that was problem. Visually there was no
kink or blockage. Upon removing hose, I discovered
a slit on hose which did not allow pressure
to actuate diaphram. I installed new switch
and never thought to return as savings instead
of calling repairman was a no brainer !!!
Word of caution " never force"when removing or
installing a part. It should be easy Steve, Ca.

Slipping Spin clutch due to leaking gear-case seal.

  • Customer: Thomas from Pascoag, RI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 14 of 16 people found this instruction helpful
1. Unplug the machine.
2. Turn the water off.
3. Disconnect the supply and discharge hoses.
4. Open the cover and remove the cap/cover of the agitator. Use socket wrench to remove the bolt securing the agitator. Pull up on the agitator and remove it.
5. Lay washing machine down on it's front. Remove the inlet and outlet drain hoses from the discharge pump.
6. Remove the 2 "faston" connectors from the motor start capacitor (looks like a D cell flashlight battery). Rock the connectors back and forth and pull gently until they come off. Polarity doesn't matter but to be safe make note of the positions.
7. Press the release clip on the motor connector and pull to disconnect it. Move the wiring harness out of harms way.
8. Remove the 3 bolt securing the motor and transmission assembly to the bottom of the tub. Pull the drive assembly out of the machine and place it on a suitable work surface.
9. Examine the tub brake assembly (still on the bottom of the tub), the clutch assembly (on the motor/transmission assembly you just removed and everything else for wear or damage. Now if you decide to proceed with repair continue with the following steps. If not you're done.
10. Remove the inverted cup washer from the agitator shaft of the assembly. Remove the "U" clip from the shaft and remove the clutch mechanism from the drive assembly. Make a sketch of the position of each of the removed components to aid in reassembly.
11. Now you can see the gear case cover and it's seal. If it is leaking (as mine was) you will need to replace it.
12. With the assembly level remove the bolts around the cover and remove the cover. Place the cover on a flat surface and with a screwdriver or punch drive the old seal out of the cover from the outside in.
13. Clean the seal area and check for damage. Clean the cover and transmission housing surfaces of old gasket material. There is a factory sealant available for reassembly but I chose an automotive RTF @ $4 vs $24 and it worked OK.
14. Installing the seal requires some tools and experience to done successfully. The right size sockets or piece of pipe, coupled with an arbor press or vise will get the seal in. The cover is delicate so if in doubt find a machine shop.
15. Support the outside of the cover on a hard surface and with a socket or short pipe length, PRESS (don't hammer) the new seal into the gear case cover.
16. Make sure there is lubricant in the gear case. Not overflowing but maybe 1/2 full when view with cover off on a level surface.
17. Apply some RTV sealant to trhe cover and install it. Tighten bolts evenly. Light torque (1-2 ft-lb).
18. Reassemble washing machine and test for leaks and proper operation.
All Instructions for the 11016812501
61-75 of 1,322