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Broken rear cabinet rollers
Removed the rear cardboard cover and cleaned the area around the compressor and as much of the condensor and fan area as possible. Removed the two base section securing bolts. Jacked the rear of the cabinet up enough to seperate the base from the cabinet. Removed the roller pins and removed and replaced both rollers. Lowered the cabinet back into place, replaced the base bolts and the cardboard cover. The rollers that were sent were of much better quality than the original plastic type and should last the life of the refrigerator. Be careful when moving the fridge as the original rollers may cut into or scratch the flooring.
35 year old water tube became brittle and cracked; leaking water
Unscrewed clamp holding water tube to refrigerator ice maker. Pulled water tube from ice maker and water valve inlet. Cut the new tubing to the exact same length and inserted one end to the water valve inlet and the other end to the ice maker then screwed clamp holding water tube back to the refrigerator ice maker.
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Ice getting stuck, and water flowing over everything
The on-line video and the hard-copy instructions with the replacement part made it very easy. Just loosened the 2 upper screws and took out the bottom one. Eased the ice maker out a bit and disconnected the plug at the back (power was off). Checked the replacement part had exactly the same wiring harness - it did. Fitted the bail arm from the old one. So simply did the same process in reverse. So 15-20 minutes after I started, the job was compelete. It takes a while for ice to start coming, but it did, and after 24 hours I threw out the ice and started again to make sure the ice came from fresh water.
The ice mold has a coating on it. Over time the coating deteriorates. If your ice maker leaks water into the ice reservoir inspect the mold to see if the coating is compromised. If so, replace with new.
Remove the ice maker assembly. 3 small hex screws. Unplug power cord. Disassemble ice maker assembly. Remove ice mold/heater. Replace with new. Reassemble.
Looking at the ice maker it is pretty cut & dried as to how to remove the unit. I took out the ice tray and just started removing all the mounting screws. The same for the mold ice tray & heating element. I was just sad that you did not have just the heating element separate from the mold ice tray.
I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!
Ice buildup on the bottom of the freezer, water dripping into the refrigerator
After unplugging the refrigerator, I used a hairdryer to melt the ice sufficiently to be able to remove the freezer rear panel with a nutdriver. I also removed the ice-maker for easier access to the components behind the panel, using a nutdriver. Once the panel was removed I melted more ice at the bottom of the evaporator housing. After partially melting the ice in the drain tube, I poured hot water down the drain tube until it cleared, signaled by the sound of the water dripping into the drain pan. I next removed the clip-on Bimetal thermostat from the copper line going into the evaporator and snipped the two wires to remove it. I installed the replacement thermostat with crimp-style connectors and pull-tested them. I also replaced the timer board that is located below the freezer, below the top shelf, using a nutdriver. I replaced the circuit board as a precaution that the thermostat may not have caused the problem. I didn't change the heater inside the freezer as it checked out to have the same resistance as a new one. I tested the removed thermostat using a glass of ice water but it remained in the open condition, using an ohmmeter. (I later checked that thermostat after the freezer was running and it did close, and returned it to the open position by heating it under the hot water faucet. I suspect that it didn't work properly, or the timer control board was faulty). After re-installing the back panel and ice-maker and plugging the refrigerator into the power receptacle, it worked very well, and has done so since the repair.
The lining of the ice mold (Whirlpool) started flecking off (black flecks in the ice cubes), so I decided to replace the mold. Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out. Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold. Remove the plastic hardware from the old mold and install on the new mold. Attach the new mold on to the control module. WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there. Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.
I looked up the refrigerator on the internet and found this website. I got the diagram of the parts of the icemaker and found that the valve must be defective because no water was coming up to the icemaker. I ordered the part which came the next day. Took out the screws, conected the water line to the new part. moved the electrical connection to the new part and we had ice. Saved a lot of money that the plumber would have cost.
old valve was not shutting off fully, flooding ice-maker, creating a glacier
Shut off water supply, removed old valve (two screws, 1/4' nut driver), disconnect electrical plug, remove water lines (adjustable wrench). Cut fitting off tube to ice-maker (new unit has a push-to-connect fitting). Replace water lines and electrical connector. Mount valve back on cabinet. Turn water back on.
First I removed the back cover then removed 3 nuts holding the motor. Next I removed the two wires. Next I attached new connectors to the wires and installed the new motor and everything worked perfect!
Service and shipping were fantastic! I would definitely use Partselect again!
Ice maker stopped working after less than six months
After checking all connections I determined the ice maker which had been replaced on 01/2007 stopped making ice. I had serviceman from a local company return and check the ice maker. He rinsed the ice maker under warm water, melting the ice build-up and re-installed the ice maker. I watched him do the re-installation, then waited for two days to see if the ice maker was functioning. Since the ice maker wasn't working, I called the serviceman, who in turn informed me that the replacement ice maker had increased in price from $170.00 to $274.00. That is when I contacted your web site, ordered the replacement ice maker. I was totally amazed and pleased by the fast, easy, and efficient way my order was processed and the ice maker was delivered. I followed the instructions included with the ice maker, and installed the replacement ice maker in about 20 minutes. I can't thank you enough for the great service. I only wish I had checked my computer after the first ice maker broke down and found your web site.
