Frost inside freezer door and water dispenser line freezing

ApplianceGeneral Electric Refrigerator


Level of DifficultyA Bit Difficult

Time to do repair15 - 30 mins

Age of Appliance5 - 10 years

Tools Pliers
Screw drivers

James From Marietta, GA

Sep 20, 2013

I followed the video instructions (very helpful) and used others comments for removing the control panel. For the latter I used a small allen wrench to carefully wedge the bottom two indents (look from below panel edge) slightly up and forward to release the panel. Next, after removing the four screws, the assembly (housing shield) removed fairly easily. I then had full access to the flapper and removed this carefully with the pliers so as not to damage the piece it was attached to (Dispenser Door Recess Crank?). The rubber outer flange on the otherwise plastic flapper was very irregular for approx. 1/4 of the circumference and thus did not seal. So far it's been one week and no more frost build up or frozen water dispenser line.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Dispenser Door Assembly or Flapper

Part Number: PS964304

In Stock