Level of DifficultyEasy
Time to do repairMore than 2 hours
Age of Appliance5 - 10 years
My washing machine was severely off balance during the spin cycle. It would bang violently against the side and “walk” across the laundry room. I was able to fix this for under $25 dollars of parts from partselect.com and a few hours. I rated the task as easy, but I am somewhat mechanically inclined. Others may find it a bit difficult but I believe anyone except an absolute beginner can do this job.
Fix this problem before significant damage is done to your base! Otherwise the job will take more time and be a LOT more expensive. My base had experienced a little damage but thankfully it did not require replacement. When the snubber wears out, it allows the tub to rub against the base. Metal on metal is never a good thing.
Also I chose to replace the springs, even though it may not have been 100% necessary. You have to take them off anyway and they are inexpensive. It is easy to know when a spring is broken, but not as easy to know when it has lost some of its spring. Just makes sense to me to replace them.
I used the directions below which I found on the internet. They are listed below unedited by me. I have added a few of my own comments below that.
• Remove power and all hoses
• Lift top by inserting putty knife just inside front clips to release
• Remove front and rear panels, 10mm
• Disconnect drain hose from bottom of drum, pliers - spring clip
• Remove 6 springs from bottom of drum using channel lock or spring tool
• Lay on side, remove drive belt by turning large drive pulley and side tension to belt
• Remove water level hose on side of drum, pliers - spring clip
• Remove drum from cabinet by sliding out top. It is not necessary to remove drum from transmission.
• Inspect base plate for damage
• Lay drum on padded surface, upside down
• Remove C clip, drive pulley, being careful to observe order of parts and washers
• Loosen 6 screws holding down old snubber. DO NOT REMOVE SCREWS, THERE IS A VERY STRONG SPRING UNDER THIS PLATE. Loosen screws only enough to get old snubber out.
• Clean dust from area.
• Insert new snubber, keeping it even while tightening screws.
• Reverse other processes above to assemble washer. Replace any broken drum springs. Replace belt if worn.
• After you remove the tub you will see a lot of fine white dust in the bottom of the washer. That is from your old worn out snubber. Vaccum it out.
• I didn’t have a spring tool but I found that using a pair of vice grips to remove and replace the springs was easier than using channel locks.
• Technically, I believe the clip is actually called an e-clip. If you have the correct tool for this removing and replacing it will be a lot easier. I did not have the tool. I used an open end wrench that was just the right size to butt up against the two ends of the clip. A light tap with a hammer against the other end of the wrench and it popped right off. I used a pair of needle nose pliers to put it back on.
• Also regarding putting the e-clip back on, at first I could not see the groove that the clip was supposed to slid into. It was below the little plastic piece with the teeth. I used a small flat screw driver inserted into the groove to gently pry it up and had someone gently tap on the plastic piece which pushed it down enough to expose the grove.
• I highly recommend heeding the warning regarding the loosening of the 6 screws holding the snubber. I did not have any trouble with this but there is a 200 lbs spring underneath that you do not want to release. It could injure you and might be hard to put back. Just loosen each screw 1/4 turn at a time until the snubber can be removed.
That's about it. I took me about 4 hours