Level of DifficultyReally easy
Time to do repair15 - 30 mins
Age of Appliance5 - 10 years
Wanda From Bay Shore, NY
Jul 05, 2007
12 out of 18 people found this instruction helpful
I had two problems with the dishwasher. The top basket was loose, but the main problem was a plastic part inside the bottom assembly.
The part was backordered, so I re-ordered it through Sears. They said it would arrive in two days. Theirs came in two weeks, and their customer service was terrible.
Your "backordered" part came in two days, even before it was supposed to come had the part not been back ordered. I am delighted with your customer service and your company.
The illustrations on your website were excellent. They helped us not only to identify the part, but to diagnose the problem.
This was my first purchase through your company and if I ever need parts again, there is absolutely no reason to go anywhere else.
You have an excellent company, and great website! I bookmarked your page for future purchases.