the main tray holding the vegetable bins had broken and prevented the bins from operating smoothly

Removed all food and slid the broken shelf tray. I replaced the right side tray support and installed the new tray.
I also had to replace the front of one of the bins, as the shelf was binding the bin and the front handle had broken due to amount of force needed to open that bin.
Once the tray was in properly, the bins worked normally.