383724-1-S-Whirlpool-691366            -Idler Pulley Assembly
383724-1-S-Whirlpool-691366            -Idler Pulley Assembly 383724-2-S-Whirlpool-691366            -Idler Pulley Assembly 383724-3-S-Whirlpool-691366            -Idler Pulley Assembly

Idler Pulley Assembly

PartSelect Number PS383724

This part provides the tension required for a multi-ribbed belt. It also serves to help the belt to rotate the drum. This arm is what attaches to the idler pulley wheel.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Will not tumble.
  • Unusual Noise.
  • Will not start.
  • Takes too long to dry.
  • Compare At

    $14.08
  • You Save

    $2.35
  • Your Price

    $11.73
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

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Multi Rib Belt - 92-1/4"

Part Number 346995

This dryer drum belt has four ridges, three grooves and is 1/4" wide.

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Drum Support Rollers

Part Number 347627

These two drum support rollers are no longer available for individual sale. Available in a package of two and it is recommended that you replace both rollers at once. These two rollers come with four tri-rings.

$17.15
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Maintenance Kit

Part Number 373087

This kit comes with one multi-rib belt, two drum support rollers, one idler pulley, four tri-rings, and one clip. This part can be used with both gas and electric dryers.

$37.76
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.3 / 5.0, 52 reviews What's this?
 

2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerJames from Ctr. Barnstead NH

There was a squealing noise when the dryer was in use.

I removed the 2 screws in the lint filter. Then pried up the top of the dryer. I removed the 2 screws inside the front panel at top.I then unplugged the wires inside attached to the front panel. I pulled up on front panel and removed it. I then lifted out the drum and set aside. I replaced the 2 drum wheels prying off the plastic retainers. I didn't relpace the tension pulley as I didn't have one. I took old belt off drum and replaced it with the new one and replaced drum. I held up the drum with a bungee cord while I rethreaded the belt. I put the front panel back on and replaced the screws. I then plugged the wires back together. I put the top down and then replaced the 2 screws in the lint filter. I relaced the lint filter and tested the dryer. The noise was gone and new belt installed. fairly simple.

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

Customerronald r from gainesville FL

Noisy thumping dryer

Followed the instruction given by previous writers in these post.
Hint The bungee cord hook was used to hold up the lid, worked very well.
If you are by yourself use duct tape to hold the drum in place before removing the front panel. Tape the top rear of the drum to the rear frame. Also do this when reassembling the front panel.
Easy and quick makes the wife happy this time.
PS. Ordered the parts on Sunday and had them on Tuesday.

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsSocket set

CustomerEdward from Oxford MS MS

Dryer was squealing like a stuck hog!

The instructional videos were very helpful in diagnosing and correcting the problem. I order the idler pulley and decided to replace the drum support rollers since I had to open it up. It was very simple to do and did not take long. The old pulley was completely shot. It sounded like a baby rattle when rolled by hand. Now the old dryer runs like new. Parts were delivered quickly and I am very happy with the service!

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsNutdriver, Screw drivers

CustomerJohn from Salisbury NC

Broken belt, worn idler pulley

Watched video on changing belt and idler pulley first. That is the most important and helpful video I have ever encountered. Be sure and clean out your vent duct while you are at it. Very easy repair.

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers, Socket set

CustomerRaymond from Rahway NJ

Noisey

Removed screws fastening lint catching housing. Unpluged door open switch and removed nuts on front panel. Before removing front of dryer, I bent a piece of a wire hanger into a hook and tied a string to it and tightly to the top rear panel of the dryer. I then put the hook along the top of the drum to hold it so that it could be removed easily without falling when lifting the front panel off. I then removed the drum which opened the entire internal of the dryer for viewing. Before ordering parts, I removed the belt and ran the motor to realize the motor seemed to be creating the screeching noise. Upon futher review I noticed other parts were worn. I oreded and replaced the idler pulley and drum support rollers. I then removed screws in rear of the dryer to replace the fan from the motor shaft. I realized after a few minutes that the fan attached to the motor shaft was reversed threads. I could not remove the fan assembly from the motor shaft so with a drill,I drilled several holes in the fan and cut it off of the shaft with a hack saw. I now had to purchase a fan. The installation of the fan and motor were very simple. I again used the string and hook to secure the drum while reassembling the new belt through the idler pulley and to the motor. Turned a few nuts and all was complete. It now runs as it did when it was new.

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsNutdriver, Screw drivers, Socket set

CustomerJames from Palmdale CA

Thumping noise when dryer on

FOUND THE DRUM ROLLER WORN OUT. REPLACED THE ROLLER, BELT AND IDLER PULLEY. TOOK DRUM OUT AND REPLACED PER YOUR INSRTUCTIONS.

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerJames from Winton NC

Dryer hums but does not turn

Previous repair experience: a few months ago pump failed (jammed by daughter's sock).
took washer out on deck, drained it, took everything I could find off, THEN found this site, and easy directions. This time: Found exploded drawing and description of problem, removed front panel, found broken belt. Phone call to delightful staff, parts arrived in a few days. More work to keep other household items out of the way than to do the job. Idler
pulley just drops in place, work the belt around the drum, idler and onto the drive gear.
An extra hand would have been helpful to keep the drum in place, and my four year old
was intimidated by the task, though she is capable of doing it- ended up just propping it
up with a flashlight. Replace front panel, turn drum by hand to assure everything is in
place, and start drying clothes. Moral of the story.....don't wait until you HAVE TO do
laundry, and check here first for repair help!

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsSocket set

CustomerBrian from Spencer MA

Machine would not agitate properly and noisy dryer

took off fabric softener dispenser. used socket to remove agitator. Cleaned and then replaced the little plastic dog ears...works like brand new! It took 15 minutes or less.

Also repaired noisy dryer. replaced drum rollers, pulley and belt. The job took about an hour and was real simple. However..the dryer was still noisy. Fixed with a prybar to force drum to be tighter. It now sounds like brand new.

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerSTEVE A from BAYTOWN TX

Drum support rollers seized and not turning.

Removed the two screws to the lint screen. Popped open the top panel and swung up to open.
Removed the two socket head screws holding on the front panel and then lifted up and out to remove the panel.
Disconnected the drum belt from the bottom tensioner pulley and then removed the drum.
I then replaced the two drum support rollers and the belt tensioner pulley. I put the new belt around the drum and reinstalled the drum. From the bottom, I threaded the new belt around the new tensioner pulley.
I then reinstalled the front panel and top panel in the reverse of disassembly.
All went well.

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3 of 8 people found this instruction helpful

Parts Used

  • Idler Pulley Assembly

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerJohn from Stanwood WA

Dryer belt broke and bent idler pulley assembly

I started by removing the back of the dryer thinking that was the proper procedure. That is where I found the broken belt. After purchasing the belt I found belt replacement instructions on-line. The instructions guide you through simple steps to remove the two screws in the area where the lint filter is on top of the dryer. The top then simply lifts back exposing the drum. Two more screws just inside the top of the front panel and two screws to remove the door switch assembly and your in. That is where I found the bent idler pulley assembly that pops free when the belt breaks. I purchased the part and followed the directions and then re-assembled the dryer. Dryer works like new. The most important thing I learned through this is that I believe I can now fix anything that breaks on my dryer. With the all the information that is available on-line and the easy access to replacement parts dryer repair is really cheap and simple. Makes me wish I had done some troubleshooting on my previous dryer before I replaced it. Also going through the back of the dryer was a waste of time.

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1 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench(Adjustable)

CustomerCharles from Napa CA

Screeching sound from dryer.

PartSelect you have to have the best online customer service in the industry. No, I take it back. It's the best online service I've experienced anywhere. Period. Your online parts lookup showed me all the parts I needed. Nothing more. You have excellent installation videos which also came with the confirmation email.The percentage of repairs for each spare part helped me to accurately diagnose the problem. The dryer problem was in the motor bearings and not the roller wheels as I had originally thought. Smart idea. All the parts fit perfectly and installed exactly as your videos described. But the best thing is I got the complete order delivered in two days. Your entire end-to-end customer care is terrific. My wife is happy with the repaired dryer. And you guys made me look like a hero. Thanks again. Charlie in Napa. CA.

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2 of 6 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers, Wrench set, Wrench(Adjustable)

CustomerBrett from Terre Haute IN

Motor wouldn't turn drum - made humming sound and shutoff

I started my repair by watching the PartSelect.com videos about idler pulley and support roller replacement so I could become familiar with disassembly and reassembly of the cabinet. Use a vacuum to clean up as you go. You might be surprised by the amount of lint that has collected inside the cabinet. Also, be careful of sharp edges. There are lots of sharp edges and pointed screws that can cut.

1) Remove back - 6 screws
2) Remove dryer vent housing - 2 screws on top, 3 on
bottom - lots of debris here to dump out and vacuum
3) Pop the top open and lean it against the wall
4) Remove front of dryer cabinet - 2 screws and the door
switch connector
5) Remove the belt
6) Remove the drum and idler pulley
7) Clean up all lint
8) Remove blower fan by putting a large adjustable wrench
on the square lug on the backside of the blower fan.
Put another wrench on the squared off end of the motor
shaft. From the front of the dryer, turn the motor
shaft clockwise to loosen while holding the other
wrench on the blower lug.
9) Pop off motor retainer clips front and back, remove
motor power connector
10) Clean up more lint
11) Install new support rollers
12) Install new motor, put motor clips back on
13) Install new blower fan. With the motor installed, screw
the blower on the shaft until it seats, then put a
wrench on the blower lug to hold it in place. Put
another wrench on the square part of the motor shaft
and, from the front of the dryer, turn the wrench on
the motor shaft COUNTER CLOCKWISE to tighten. I have no
idea about how much torque to apply.
14) Remount the drum, making sure it's riding on the
rollers correctly.
15) Replace or remount the belt and idler pulley.
16) Carefully line up and then reattach the front of the
cabinet. Reconnect the door switch
17) Check the drum rotation by spinning it round a few
turns before closing up the cabinet.
Make sure the belt and rollers are in their proper
place. Close the top lid.
18) Reinstall the dryer vent and lint filter
19) Put on the back cover

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1 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:1- 2 hours

ToolsScrew drivers

CustomerTony from Baltimore MD

Broken belt

I removed the front cover and then the dryer drum.
I replaced the idler pulley then fed the new belt to the motor pulley.The repair was simple and took about fifteen minutes.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:1- 2 hours

ToolsScrew drivers

CustomerKenneth from Baltimore MD

The tub did not rotate.

I'm a retired industrial machine mechanic of 40+ years. I found you instructions very good. I can not kneel. So I tilted the unit Back to rest on the deep sink. This was a good position to clean and replace the parts I ordered from your company. Witch were a perfict fit. My unit has a bottom hinged door. That's what I used the 2" C clamp for. To keep the door from slamming shut. Thank you for all your support. It was outstanding.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers

CustomerMARK from FRUITLAND PARK FL

Replacing dryer belt and idler assembly.

The original idler assembly was an inferior part. Instead of a wheel, it simply had a nylon strip attached to the arm. The belt rode against the strip and eventually wore it out. When the belt began running against the metal, it would not longer move causing the motor to eventually destroy the belt. Access to the idler assembly and belt is from the front of the machine. First remove the two small screws from under the door to the lint filter. Lift the top of the machine and tilt back. You have to move the top slightly forward from the base in order to lift it. Unplug the door switch. Remove the two screws (one on each side) that hold the front of the machine to it's sides. Lift up slightly on the front of the machine to disconnect it from the bottom. Move the front of the machine out of the way. The drum will drop down, but will not fall out. The idler is underneath the drum. It is not held by screws. It is simply a curved spring with the idler wheel attached. Bend it down to loosen the belt. Remove the belt from the idler and the idler from the base making note of how the belt runs through the idler. Replace the belt making sure the grooved side of the belt runs against the drum. Install the idler into the slots in the base of the machine. Fit the drum back into the back of the machine making sure the gasket does not get folded. Install the belt through the idler by bending the idler down to relieve the tension on the belt. If the idler and belt are properly installed, when you release the idler it will put tension on the belt. Re-install the front and top. Make sure you plug in the door switch before attaching the top. Warning: there is a lot of sharp metal inside a dryer. Be careful working around it.

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