16 of 19 people found this instruction helpful
Level of DifficultyA Bit Difficult
Time to do repair:More than 2 hours
ToolsNutdriver, Pliers, Screw drivers
CustomerEdward from Easthampton, MA
Unbalanced load...knocking sound.
Unbalanced load was creating a knocking sound (as if the clothes load was unbalanced). Dismantled the washer to find that one brackets had rusted out. [FYI: 3 bracket at 120 degree apart (for the 360 degree circle)]. I found that the hole (on the bracket) where the spring holds was gone. Purchased parts. Replaced them (spring, bracket, screw). Reassembled washer then ran wash for a cycle. Successful fix.