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126 of 146 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:1- 2 hours
ToolsNutdriver, Pliers, Screw drivers, Socket set
CustomerDexter from Milwaukie OR
Washer made a loud banging noise at end of spin cycle, leaked water and agitator seemed loose
After entering the model number of your appliance you will be taken to a page where all of the parts are displayed by sections. On that page about in the middle there is a heading called "Find Part By Symptom." I figured out from there which symptom the washer had and read what other people were saying and how they made the repairs. Basically I had three problem areas, Noise, Leaking and a problem with the agitator. I focused on the loud noise first and decided I needed to replace the clutch/brake assemblies. I found the clutch parts page and on that page there was a video on how to make this repair. This video is all you need to gain access to all moving parts located under the cabinet. Which ever part you are replacing, I recommend watching this video! After removing the console, back panel and cabinet then laying the machine on its back just as seen on the video, I had access to the water pump, motor, transmission and related clutch/brake parts. As it turned out I did not need the clutch/brake assembly but as a precaution and because the parts were cheap, I replaced the motor coupling, water pump and tub wear pads. I decided to replace the agitator assembly because of several worn parts associated with the dog ears/drive shaft ETC. I put the machine back upright and took off the top cap on the agitator, then there is an inner cap with seal that gives access to the 7/16" bolt you must remove to remove the agitator. However once the agitator was removed I noticed metal shavings and play in the shaft. I used a spanner wrench to remove the spanner nut. I removed the Plastic Tub Ring (has several clips around the outer tub), then removed the inner washer tub to replace the Drive Block. Replacing the Drive Block stopped the loud noise at the end of the spin cycle. Now just reverse the order to put the machine back together and your done. For my situation it was best to take the machine apart and decide which parts I needed before ordering to minimize errors. These machines are made very cheaply and are designed to brake at some point in time and it is very easy to determine which parts are worn because most are made of plastic. In this process I also noticed where my leaks (did I say Leaks) were coming from. There were two hose clamps installed improperly from the factory, so check all clamps, hoses ETC. and you should be good to go.
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24 of 26 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:15 - 30 mins
ToolsScrew drivers
Customerjohn from middle river MD
Machine rocking about like crazy on spin
Took some online research to figure out how to get the cabinet off. Once inside I fitted the wear pads which were a breeze to remove using a knife blade to pry them up and removing them using the screwdriver. The springs were replaced one by one using strong fingers. The machine went through the spin cycle without any rocking or self-destruct noises.
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12 of 16 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers
Customeraaron from peoria AZ
Washer shakes violently on spin cycle
Remove the washing machine cabinet. Use a large flat head screwdriver to pry/wedge the tub suspension apart and gain access to the pad locations one at a time. My old pads were completely gone, so there was no need to remove them. Clip the new pads into place and re-install the cabinet.
This completely solved the violent chaking problem. There was no need to replace springs.
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8 of 10 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsNutdriver, Screw drivers, Wrench set
CustomerMichael from Glenburn ME
Acting like it was unbalanced
I thought I would find broken springs but everything looked good. Comments and video very helpful.I figured springs must be stretched or worn out ,so for the money I figured worth a try. Insallation went well, washingmachine runs like a new machine. Much better than spending money on a new one. Thanks
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9 of 16 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:1- 2 hours
ToolsScrew drivers, Socket set, Wrench(Adjustable)
CustomerJames M from Elkhart IN
Unbalanced and walk across the floor on spin cycle
Part Select provided the problem determination information and the video on how to install the replacement parts. I ran into one problem, I could not remove the lock nut to remove the inter and outer tub. I should have bought the special wrench for $14, no local DYI or hardware store had the wrench. So, after examination I used a large screwdriver and wood block to lift the tubs up just enough to remove the old pads and replace with the new. The old pads showed only a wear, but was enough to spin the tubs off balance. The new tabs made the washing machine work like new. New washer $500, repair man $150, parts and information from Part Select $20 bucks, priceless.
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7 of 12 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:More than 2 hours
ToolsPliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
CustomerAnnie from Haines OR
Washer moving 3 ft during the spin cycle sounding like elephants running through the house
Removed back panel to remove tub from shell. Unscrewed the brackets holding the springs. Used screw driver to pop out pads with hammer onto screw driver. Cleaned out tub and put grease on springs where they attach to bracket. Replaced panel and ran machine to find a leak. Took machine apart again to find the knocking of the tub against the back panel caused a whole in the plastic tub. Silicon and mechanical tape. Washer works fine for now.
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6 of 10 people found this instruction helpful
Parts Used
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- Tub Wear Pads - Package of 3
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsPliers
Customerleonard from phil campbell AL
Tub oscillation
placed washer on side and installed new pads and returned washer upright
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsScrew drivers, Socket set
CustomerPaul from Milwaukie OR
Shaking on spin cycle
Removed the outside body of washer. Used 1/2 plywood between drum and wear pads to make space to pry out pads with screwdriver. Replaced suspension springs and tub spring (use waterproof grease on end of springs. Put washer back together and tested. Problem solved washer not walking all over floor anymore. Thanks for you help.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerChris from Bonners Ferry ID
Washer would walk all over when in the spin cycle
I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.
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2 of 5 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:1- 2 hours
ToolsScrew drivers, Socket set, Wrench(Adjustable)
CustomerDoreen from Ashtabula OH
Washer would not spin or agitate
I first took the 2 screws out and disconnected the wires, I got my parts ordered and when they came in I put it back together then plugged th wires back in. I really could not believe that I could do something of this nature but when I started it was easy. My boyfriend wanted to take the washer to a repair shop, but I said first I will take a look and see if it will be worth saving. Otherwise I will junk it. It cost me with shipping costs 41.00 I am very proud of my self. But I read other peoples experience on fixing the same problem that I had so I gave it a try. I will not hesitate to do other jobs myself. Doreen Finlaw
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1 of 3 people found this instruction helpful
Parts Used
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- Tub Wear Pads - Package of 3
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
Customerwilliam from lindside WV
Washer shakes and was very noisey
researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.
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2 of 7 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsPliers, Screw drivers, Socket set, Wrench set
CustomerA from Hudsin OH
Tub would not agitate
I had given up on repairing the machine and placed order for a $650 washer. After returning to home from this shoping, I wanted to know possible problems with the current machine and came across a story on your web site attached to the Coupling parts description. It described the repair details. Encouraged I placed order for this $15 parts and repaired in an hour, saved the replacement machine cost. Thanks a lot
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58 of 1720 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:More than 2 hours
Tools
CustomerBOB from NIAGARA FALLS NY
Tub shacking back and forth
After seeing video it was easy . Took everything apart tub,basket,replaced all springs. Tub wear pads. It took longer because I cleaned eveything,took my time. There was a lot of deposits on tub and outer tub also some rust . Put it all back together all nice and clean . pluged it in put it in spin cycle and the motor just hummed. I than check to see if somethig was stuck no .Pulled motor tested it with out a load and did not work. Motor start winding went. Motor died. 2n one in 7 years. So I fixed that proplem I am a new owner of a Speed Queen washer and dryer .
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